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Anmeldelser av Crompton Guest House

4 out of 5
Crompton Guest House
49 Lampton Road, Hounslow, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 42 av totalt 125 anmeldelser." "
Rangering på 8 − Bra. 46 av totalt 125 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 125 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 125 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 125 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

5,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand

8/10 – Bra

Verifisert reisende

Likte: Renhold

8/10 – Bra

Stian og Kleppe

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
A very practical place, with good location!
The location is very good. It is close to both the main street, and an Asda Superstore. The service is really great. They care about you, and gives a very good personal service to the clients. The rooms are really small, and the bathrooms as well. But this is not really a problem, as it is just cozy :) The problem is the that there is a closed off smell to the room. (Mildew??) Not VERY bad, but I noticed each time I entered the room and then basically forgot it. There might be others that are more sensitive to this than me, and should be more carefull. And the room is not clean enough!! (Looking under the bed, it is clear that it has been a while since they vacuum cleaned properly). There are also some spots on the floor and wall of the bathroom. But all in all, I am satisfied with my stay. It is a good place to be for a fairly reasonable price :) PS: Last day after checkout I was briefly into another room (family room), which was more spacious and did NOT have the smell of my room.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is not 4* warning do not book!!!
Hotels.com relocated us to this hotel after the original hotel we booked couldn’t check us in due to being overbooked. We arrived for check in at 1am tired having spent most the day travelling. The person who checked us in was rude and demanded that hotels.com pay for 15 days worth of parking as that is what they saw on their system. They refused to check us in unless £150 was paid in addition to the fee already paid to them for bed and breakfast accommodation. We explained that we didn’t even have a car but they refused to check us in until payment was received. We explained if the booking said we needed 15 days parking then it must be an error and given the booking had only been made 10 minutes earlier could we not sort it out in the morning. Hotels.com kindly sent over new credit card authorisation and we checked in over an hour later. The room was mediocre at best with dated furniture conwebs all over and a very uncomfortable bed. They put us in a family room with 3 beds despite only 2 of us checking in. There was barely any room to move inbetween. In the morning when attempting to have breakfast they refused us saying that they wouldn’t honour the breakfast as hotels.com had only paid an additional £90 for the fly drive parking we had not requested and they wanted the full £150. Awful service, rude management and unsightly rooms. AVOID this 2* accommodation and service!!!
Bodde her 1 natt i desember 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service
Not as expected
It was ok but a little overpriced for the room. But location is good near to the airport. The service could be more people friendly.
Bodde her 1 natt i desember 2019

10/10 – Utmerket

TONYZ. og Las Vegas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Picked this hotel because of location close to the airport. Turns out it is one block from the central station in Hounslow . There is a subway that goes directly to green park close to the Buckingham palace., subway also goes to the airport only a few minutes away. The hotel is an 1880s mansion converted into a bed and breakfast. Two blocks from the main street with lots of shopping in good places to eat, there is also a 24 hour convenience store right across the street. Would highly recommend this motel but don’t expect it to be like the Hyatt much more charming and like going back in time. Highly recommend
Bodde her 2 netter i oktober 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not like any thing about the property . the family room extremely small ., not worth the money they was asking., They try to overcharge you for every thing even taxi ride to the airport.
Bodde her 2 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i august 2019
Svar fra Sunny Mehta den 28. aug. 2019
Dear Guest I am glad that you enjoyed your stay with us and thank you for taking the time to leave a review. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

6/10 – Grei

Barbara og California

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The facility was very close to the Hounslow Central tube station, as advertised. However, we were not prepared for all of the stairs on the property. Our room was on the 3rd floor, and the main floor was one level up from the street, so effectively we were on the 4th floor. The breakfast room was on the ground floor, below the main floor. This property was not a good choice for an older couple with limited ability to handle stairs. We also misunderstood the room we would have. We were given the impression that we could request a room with a king bed, but were given a "family" room, with an ordinary double bed and two additional single beds. This did not work well for us, but another party might appreciate a 4-person room. The facility was clean, and bedding was good, but atmosphere and decor were basic, and overall we did not see it as a good value for what we paid.
Bodde her 1 natt i juli 2019

6/10 – Grei

Randy

Likte: Personale og service
Just OK
The rooms were a bit dated. Staff was friendly but rooms are crowded with beds. Location is close to Tube and walking distance to coffee and fast food. Just a bit dated for me
Bodde her 1 natt i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cute and close to the subway
The management was very kind and the room was cute and clean.
Bodde her 3 netter i juni 2019

8/10 – Bra

Steven og Bexhill

Likte: Renhold, personale og service og romkomfort
Good for Twickenham visit
Trip for a concert at Twickenham. Easy walk and good directions from the hotel. Friendly reception and pleasant breakfast.
Bodde her 1 natt i juni 2019

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019

8/10 – Bra

Nikki

Likte: Renhold, personale og service og romkomfort
Charming hotel very close to Hounslow Central tube
It's an old victorian - so the floors and walls creak - but it's really quite quaint and charming. The hotel manager contacted me before my stay so I knew how to get ahold of him if there were any issues. The surrounding area has alot of really close options for eating, pharmacy, beauty salon, and several grocery stores. Will definitely stay here again.
Bodde her 2 netter i juni 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and great location. I was really struck by how beautiful it was and the small touches to make the room feel luxurious.
Bodde her 1 natt i juni 2019

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service
Bodde her 1 natt i juni 2019

8/10 – Bra

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value in Hounslow
Well kept, very clean with a friendly helpful staff.
Bodde her 1 natt i juni 2019

2/10 – Forferdelig

Shev

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty and No filter Coffee
Initially the booking was great, good communication and friendly staff. HOWEVER upon arrival at 23.20 - business guest. I found the room to be dirty and musty. The curtains had what looked to be bird poo running down them from the top. The floor had not been mopped as there were also splash marks, food and god knows what else stuck to the it. The bathroom was disgusting, plughole in the shower was yellow, mouldy and filled with hair there was also muck in the bottom of the shower when I arrived, I rinsed it away and found the filthy plughole. The vanity mirror for shaving was so thick with dust it was greasy. I booked a double room advertised with a king sized bed I only had a double bed - when I mentioned this the manager he stated they do not have king size beds... I advised him to amend his listing as that’s really not my problem. Continental breakfast was a joke it looked to consist of cereal that had not been replaced in about a decade, I suspect thats because no one eats it so it never needs re filling. It’s also very worth noting COFFEE is instant no filter available. 👎 After explaining to the manager about the room he said “I beg to differ” Basically calling me a liar. He requested that I show him the room?? I had to leave for work and find coffee and breakfast at extra cost to me. Travellodge over this place 100%
Bodde her 1 natt i mai 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019
Svar fra Sunny Mehta den 16. apr. 2019
Dear Guest Thank you for leaving a review and your positive score. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Andrew og Carlton

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent value for money Great location. Staff friendly and helpful. Will certainly use again.
Bodde her 2 netter i november 2018
Svar fra Sunny Mehta den 27. nov. 2018
Dear Andrew Thank you for leaving a review. I am glad you enjoyed your weekend stay with us and thank you for your kind words and feedback. I hope you enjoyed the rugby at Twickenham too with England winning. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 – Bra

Iain

Very good and friendly.
Bodde her 1 natt i november 2018
Svar fra Sunny Mehta den 20. nov. 2018
Dear Iain Thanks for taking the time to leave a review. I’m glad that you enjoyed your stay and that you found my staff and I very friendly and a home from home service. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Carolina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelent área and people!
Excelente, la localización es estupenda porque está a unos metros de la estación. El dueño y su manager atienden muy bien y dan recomendaciones con respecto a lo qué hay que ver y las direcciones. It was excellent, location and treatment.
Bodde her 3 netter i oktober 2018
Svar fra Sunny Mehta den 17. okt. 2018
Dear Carolina Thank you for leaving a review. Thank you for your kind comments and that you enjoyed your stay with us and that our facilities, location and the service that my manager, staff and I provided to you met with your expectations. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Christopher og MN, USA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a nice and welcoming place to rest our flight weary bodies and have a proper English breakfast in the morning.
Bodde her 1 natt i september 2018
Svar fra Sunny Mehta (Owner) den 26. sep. 2018
Dear Chris Thanks for leaving a review. I am glad that you enjoyed your stay with us and that our facilities and hospitality was to your liking. We do cook our breakfast fresh every day and not buffet style so nice to hear that you enjoyed it very much. I hope you had a safe journey back to US and we look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2018
Svar fra Sunny Mehta (Proprietor) den 19. sep. 2018
Dear Guest Thank you for a leaving a review score of 5 out of 5. I am glad that you enjoyed your stay and that our rooms, facilities and services met with your expectations. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Van Der Valk
The hotel is excellent, good decor, brilliant service, extremely cosy. Restaurant matched the rest of the hotel in terms of quality. Due to the hotel being quite remote the shuttle service was very helpful.
Bodde her 1 natt i august 2018
Svar fra Sunny Mehta (Owner) den 29. aug. 2018
Dear Van Thank you for taking the time to leave a review. I am glad that you enjoyed your stay and that you liked very much your room, the facilities that we provide and the service that myself and my staff provide to all our guests. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Oscar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean
It was good Closed to airport Clean with air conditioning
Bodde her 1 natt i august 2018
Svar fra Sunny Mehta (Owner) den 29. aug. 2018
Dear Oscar Thank you for taking the time to leave a review. I am glad that you enjoyed your stay and that you liked very much your room, the facilities that we provide and the service that myself and my staff provide to all our guests. I’m glad you appreciated the Air-Conditioning that we provide in all rooms was very useful especially with all the hot weather that we have been having here in UK this summer! We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very conveniently located to the Metro. Plenty of places to eat nearby.
Bodde her 1 natt i august 2018
Svar fra Sunny Mehta den 15. aug. 2018
Dear Guest Thank you for leaving a review. I am glad you enjoyed your stay and our location being in the centre of Hounslow, 50 yards from Hounslow Central Tube Station and all shops/restaurants are nearby. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Location was near the underground. Nice pub 100 yds down the road.
Bodde her 1 natt i juli 2018
Svar fra Sunny Mehta den 15. aug. 2018
Dear Guest Thank you for leaving a review. I am glad you enjoyed your stay and our location being in the centre of Hounslow, 50 yards from Hounslow Central Tube Station and there are some nice pubs nearby too. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 – Bra

Matthew og Dallas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great proximity to Heathrow
Great proximity to Heathrow which was needed after a canceled flight. Very friendly and knowledgeable staff.
Bodde her 1 natt i juni 2018
Svar fra Sunny Mehta den 15. aug. 2018
Dear Matthew Thank you for leaving a review. I am glad you enjoyed your stay and our location being 15 minutes from Heathrow and in the centre of Hounslow, 50 yards from Hounslow Central Tube Station and all shops/restaurants are nearby. We do try to assist guests as much as we can especially like in your case your flights was cancelled and unfortunately the airlines didn’t advise you too much what to do. I am glad that we could help and ease your stress and that you had a safe onward journey. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Denis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good but no lift
Bodde her 3 netter i juni 2018
Svar fra Sunny Mehta den 15. aug. 2018
Dear Dennis Thank you for leaving a review. I am glad you enjoyed your stay and whilst I appreciate we do not have a lift we do assist all guests with their bags/luggage taking them to their rooms. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2018
Svar fra Sunny Mehta den 15. aug. 2018
Dear Guest Thank you for leaving a review. I am glad you enjoyed your stay and we look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 – Bra

Becki og Westpoint, UT

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great family rooms near Heathrow!
Very easy late night check in within one minute walk from the Metro underground. Perfect for our family of 5! Very easy access directly to both Heathrow and Kings Cross!
Bodde her 1 natt i juni 2018

4/10 – Dårlig

Harald og Raum Freiburg

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Renovierungsbedürftiges Hotel
Ein schönes altes Gebäude, leider aber schon lange nicht mehr renoviert. Am ersten Morgen gab es ein gutes Frühstück, frisch gekocht. Am zweiten Morgen war einfach niemand da, der Frühstücksraum war verschlossen.
Bodde her 3 netter i mai 2018

10/10 – Utmerket

Jackie og Lubbock, TX

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful Staff!
I booked this little guest house in the middle of the night for my daughter who was staying at a very dirty and noisy hostel. She arrived unbeknownst to the staff, but the manager was so nice and accommodating she immediately booked the next two nights there. He made her a wonderful breakfast in the morning. I felt completely at ease with our choice after the hostel blunder! I highly recommend this if you need to be close to Heathrow.
Bodde her 1 natt i mai 2018

4/10 – Dårlig

Simon og Essex

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
All looked great on the Internet. Entrance - carpet we'll worn and grimey. My room was downstairs and on entry had a damp / stale smoke smell. Despite the signs stating no smoking clearly someone had been smoking in the room. No toilet paper in the bathroom. The shower was fairly pathetic and the drain clearly needs unblocking as the shower basin started filling up! The one saving grace was the breakfast which was good all though steep at £10. It's a shame it promised a lot but didn't live up to the write up on the Internet.
Bodde her 1 natt i mai 2018

6/10 – Grei

Verifisert reisende

pas mal avec une petit période
Bodde her 4 netter i april 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Sunny Mehta (Proprietor) den 9. juni 2018
Thank you for leaving a review and hope that you enjoyed your stay. We look forward to welcoming you again.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
The staff are very polite, and friendly, also the breakfast is nice.
Bodde her 1 natt i mars 2018
Svar fra Sunny Mehta den 28. mars 2018
Thank you very much for your kind comments and I am glad that you enjoyed your stay. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Mark og Blandford

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and welcoming
On arrival we were greeted warmly, check in is quick, room made up really nicely, plenty pillows, great breakfast. We are not experienced travellers, we found the Crompton a lovely place to stay and perfect for our needs.
Bodde her 1 natt i mars 2018
Svar fra Sunny Mehta (Proprietor) den 21. mars 2018
Dear Mark Thank you for your very kind comments and I am glad that you enjoyed your stay with us whilst visiting Twickenham for the Rugby. Am glad the room, facilities and the homely service that we provide was perfect for your needs. We look forward to welcoming you again. Kind regards Sunny

10/10 – Utmerket

Sophia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Crompton a fab stay.
This was a great stay. Shan and Alaska were so helpful. They made the stay better than what it could have been. Nothing was too much trouble. Breakfast was great too. We checked in really late and it was no trouble at all. Thank you so much Sophia and Ralph
Bodde her 3 netter i mars 2018
Svar fra Sunny Mehta (Proprietor) den 18. mars 2018
Dear Sophia and Ralph Thanks for your kind comments and I am glad that you enjoyed your stay and that everything was great from the room to the breakfast. I will pass on your comments to Alaska and Shan and we do try our best to offer that personal touch and assist where we can. We look forward to welcoming you again!

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Handy for Twickenham. Reasonably priced.
Crompton B&B is about 20 mins walk from Hounslow train station and very close to a rather nice free shuttle to and from Twickenham, alternatively £11 in a taxi, about 10 minutes. There is a bus too. Right next door to a pub, what’s not to like? Now then, onto the B&B itself. Clean, comfortable if a little gaudy and tired. Fridge door hanging off, but fridge worked and at least there was one. Decor rather glitzy and chrome(y) but as I say, very clean and for a one nighter, perfectly adequate and value for money. Breakfast...well we were seated at a table by the window with a quite hideous dried flower arrangement, which looked dirty and capable of dropping all sorts of horrors onto our breakfast. Shifted it. Breakfast itself was substantial, cereal, fruit, full English, toast. A bit Fawlty Towers ish. Plates were stone cold as were bacon and mushrooms. Toast came out untoasted and when we asked for it to be toasted we waited quite a while and then could clearly hear the sound of toast being scraped. Out it came, black with little scraped brown bits. Ok, I’m saying all this as it was quite comical. Seriously, though, I would stay here again for an overnighter. It is clean, staff were very pleasant and helpful and it is very reasonably priced. Ideal for a trip to Twickenham.
Bodde her 1 natt i november 2017

10/10 – Utmerket

Peju

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect Hotel
Very comfortable and clean accomodation. The breakfast was made to order and absolutely delicious! The outstanding customer service is part of why we will definitely be returning.
Bodde her 1 natt i november 2017

10/10 – Utmerket

Elton og Essex

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ideally located for the rugby at Twickenham
Lovely clean rooms and decor very helpful and welcoming staff. And a lovely full English breakfast. Would definitely return and recommend.
Bodde her 1 natt i november 2017

6/10 – Grei

Lampros

Likte ikke: Personale og service og romkomfort
Bodde her 1 natt i september 2017
Dear Lampros Thank you for taking the time to leave a review. I hope you enjoyed your stay and if there is anything we can do to make your stay a more enjoyable experience then please do not hesitate to contact me. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2017
Dear Daniel Thank you for taking the time to leave a review and I am glad from your rating that you enjoyed all aspects of your stay with us. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Esbroufe
J'ai vécu un véritable enfer !!! depuis mon retour de plus ces sales types qui ont mon adresse se retrouvent jusqu'à mon voisinage... De plus, ce n'est absolument pas un hôtel, c'est une vile chambre d'hôte où l'on vous filme à votre insu et où le STAFF, tout en vous visionnant se marre et petit déjeune à côté du gest !!! Ils m'ont volé dix pound, je vous le déconseille totalement. Pour ceux qui pensent que je parle à la légère, allez y vous verrez !
Bodde her 10 netter i september 2017
I have no knowledge of who this guest is and the comments made are totally inaccurate for any guests staying at my guest house. If the guest would please contact me so that I can look into what there concerns were as I have not had any complaints from guests about my staff. Yes we do have CCTV 24hrs throughout the communal areas within the guest house and externally too which is for all guests safety and for vehicle parked in our car park but certainly no guests are filmed as alleged. This review does not make sense. Kind regards Sunny Mehta (Owner).

8/10 – Bra

shokat og A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was in a pretty good condition. The room was clean sheets were nice and clean and tidy
Bodde her 1 natt i august 2017

2/10 – Forferdelig

V8 og East Asia

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avoid this guest house
I must rank "terrible" for my stay at Crompton because my first night there was not in Crompton GH, but forcibly relocated to a run-down room inside an unlisted and probably unlicensed place about 100 m away from Crompton. Our room is not accessible through the main door of the house, but through a narrow smelly lane (about 30 m long, 1 m wide) which is filled with pigeons’ dung and flies the size of ten pence coins! The gate, though "locked", can be easily opened without key. The premises which I was put up is not listed because there is no sign indicating that it is a guest house; it is very likely an unlicensed place and must not be used for any commercial purpose, particularly as guest house for obvious safety reason. Inside our room, nothing is right: broken hair dryer, beds with coffee stains, cushions with stains, cutlery with food stains, moulds on walls, kid's writings on walls, failed lighting in toilet, noisy aircon, noise from the tube track right next to our room, grease and stains all over the stoves, the microwave and exhaust fan, half broken toilet door, spiders crawling around the bedding, etc. We refused to accept it, but was told by the proprietor that no room was available at Crompton in the first 2 nights of our stay! We asked for refund, but turned down rudely by proprietor who scolded at me in front of my teenager daughter for seeking help from Expedia.com.The way Crompton Guest House handled my case is disgraced London and Hounslow.
broken door, dirty wall
inside the cupboard
moulds on wall
stains and moulds on bedding
Bodde her 9 netter i juni 2017
Svar fra Sunny Mehta den 26. juli 2017
The Guest booked a twin room and thought a Microwave is in the room.We do provide but is subject to availability and not for every room.He had emailed us and I advised him the same.He then said he was actually looking for kitchen facility/apartment.I advised we have a studio apartment which is nothing to do with Crompton Guest House which he could have instead.The guest confirmed he wanted this option and not the twin room.When the guest arrived I dealt with him and then my Manager, Alaska showed him to the studio flat and then it transpired that the guest was now stating that he did not want a full apartment just a microwave.I said we do not have a microwave free now and that also the only room we have is a family room and not the twin room as he advised he did not want that in his emails.I then offered the guest to either come back and stay here in the family room as per his booking at no extra charge.The guest said he was happy to try one night and if he was comfortable he would continue his stay there in the studio flat.The following morning the guest had complained to Expedia which is his prerogative to do so but we were dealing with him directly and there was no force to take the apartment if it was not to his satisfaction and was only offered because he asked for this instead.He could have just stayed at Crompton. We were only acting on what he said he wanted and I strongly refute his claim that we have acted incorrectly. As per our terms and conditions I could not cancel his reservation as he wanted.The guest then had the family room as twin was not free and I bought a microwave to ensure his satisfaction.He stayed in this room at no extra charge for the rest of 8 days and he had no complaints with his stay at Crompton.The pictures are not of Crompton Guest House.We tired our best and I am sorry the guest was unhappy for the 1st night only.

10/10 – Utmerket

Jesse

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay !
We truly enjoyed the hospitality that this hotel and staff offers! The manager on duty, Alaska, went above and beyond to ensure that we were comfortable. He was absolutely delightful. The hotel is quaint and has personality.
Bodde her 1 natt i mai 2017
Dear Jesse Thank you for your great feedback and I am glad that my Manager, Alaska made your stay an enjoyable one. I value all guest feedback and your comments surely make the hard work and long hours worthwhile! We hope to welcome you again in the future. Kind regards Sunny Mehta (Owner)

2/10 – Forferdelig

sleepless og philadelphia

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not as described
Due to BAW flight stop, we were stuck for a room, but to charge us 900 euro was just greedy. We stayed in 5 star hotels that cost half the price. Room was 2 long staircases from entrance, no fireplace as mentioned. Neighborhood didn't feel safe. There was a tiny light in bath mirror which looked like a hidden camera. Sleep in airport b4 you stay at this 11 room rooming house.
3 beds in small room
Wall paper faded
Svar fra Sunny Mehta (Owner) den 26. juli 2017
I am sorry that you did not enjoy your stay but due to flight cancellations room rates are higher due to supply and demand and there was no requirement for you to book with us if you were unhappy with the charge. You had booked a twin room yet were given a family room and I am sorry that it still was not to your satisfaction. I can confirm that there is no hidden camera in any guest room as that would be illegal and is in fact a mirror light. We have had numerous good feedback from other guests and hope that should you choose to stay again that we could make your stay an enjoyable on.