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Anmeldelser av Comfotel PRPL

3 out of 5
Comfotel PRPL
33 Shepherd's Bush Road, London, England

Anmeldelser

6,2
Rangering på 10 − Utmerket. 46 av totalt 322 anmeldelser." "
Rangering på 8 − Bra. 91 av totalt 322 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 322 anmeldelser." "
Rangering på 4 − Dårlig. 44 av totalt 322 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 322 anmeldelser." "

6,0/10

Renhold

6,4/10

Personale og service

6,0/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Zainab

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Anders

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023

4/10 – Dårlig

Weldezghi

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023

8/10 – Bra

Mira

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det var en søt liten Hotel. Rommene ser ikke sånn ut på bildene,
Bodde her 4 netter i mars 2022

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No Go!
Forferdelig. Styr unna!
Bodde her 10 netter i mars 2021

8/10 – Bra

Saima

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018

8/10 – Bra

Allan

Forstedskoselig med lang markedsgate
Problemfri innsjekking i EuroHotel ved siden av. Ekstra kortnøkkel utlevert uten ekstra kostnad. Rent rom med gode madrasser i 2 enkle senger. Iskaldt kjøleskap. Pga hetebølge 30 ++ gr C, måtte vi sove med åpent vindu og gatevendt rom medførte derfor i overkant mye trafikkstøy. 2 min gange til T-bane og sentralt i Vest- London med nærhet til Westfield (megastort kjøpesenter) og Hammesmith. Kan anbefales!
Bodde her 2 netter i august 2018

8/10 – Bra

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The cleaning lady.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Kristopher

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay for the value! Located fairly close to rail stations that can take you anywhere in the city for cheap with the tap of your cc. Very accommodating and friendly staff here also which made check in nice and smooth.
Bodde her 2 netter i mai 2024

8/10 – Bra

Joe

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Although the hotel was clean there was no breakfast included as advertised on the website and at check in all we were told is the room number and that it’s top floor of the hotel across the road. Bed was quite uncomfortable and the bathroom was very dated and in need of some attention.
Bodde her 1 natt i mai 2024

8/10 – Bra

Warren

Bodde her 1 natt i mai 2024

6/10 – Grei

JP

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

8/10 – Bra

Casper

Reiste med en gruppe
Vores værelse lugtede meget af sprit samt værelserne er på ingen måde lydtætte
Bodde her 2 netter i april 2024

6/10 – Grei

Edgar

Reiste med partner
Likte ikke: Fasiliteter
If you need an overnight stay, this is perfect. If you are staying longer, not so much. You can hear the people walking around in the room above you. No soap or shampoo. The room is tiny and I mean tiny. Some restaurants and the subway is a few blocks away. No elevator and the stairs allow for only one person at a time.
Bodde her 6 netter i april 2024

8/10 – Bra

Rayssa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great location with markets, places to eat and transport close by
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Kymani Onesia Ucara

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel was not good at all. There were stains on the walls and carpet along with a lingering odor. The floors even had old crumbs everywhere. I was only given 1 towel which was changed out every day. The tiny mini fridge barely got anything cold no iron or microwave just an electric kettle that looked old and dirty. The water pressure was a joke. At one point during my shower the water completely cut out. Same with the sink while doing my morning routine the water cut out. The toilet leaked and the drying rack is right next to the toilet with pointed ends. I literally scratch my butt cheek and it was pretty deep. I had to maneuver around it to keep from scratching myself or putting my hand there which has left my hands scratched. The worst experience I’ve ever had in a hotel.
Bodde her 7 netter i mars 2024

6/10 – Grei

Janina

Forretningsreisende
Likte: Renhold og personale og service
Close to where I needed for my 4 days work. Bed wasn't comfy for me. Talking in the stairway echoes into the room as did the floorboards above which were loud....the room was quite small (single) and I was glad I took my rucksack and not a suitcase. I may consider staying again for 1x night but not multiple. Staff were very good though. Crisp clean bedding and towels.
Bodde her 4 netter i mars 2024

6/10 – Grei

Robert

Likte: Renhold og personale og service
TV only had four channels, hot water took five minutes to come out of the shower, only one pillow, It sounded like I was about a nuclear reactor for about ten minutes a night I think it was a shower but who knows. Apart from that I enjoyed myself and would stay again
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

gen

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The fire alarm is malfunctioning badly. Even in the middle of the night, we are woken up by a terrible noise. The showers are slow to get hot water, and the staff is not very helpful.

10/10 – Utmerket

Benjamin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were all very kind
Bodde her 9 netter i mars 2024

4/10 – Dårlig

Shona

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
checking in with the staff was fine, however once in the room there seemed to be what looked like a blood stain on the carpet, strange stains on the walls, inside of the drawers were mouldy, some of the lights didn’t work and we woke up with rashes on our faces/necks from the beds
Bodde her 1 natt i februar 2024

8/10 – Bra

Sergio

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Cerca del metro y de un centro comercial muy grande. Bastante limpio y amplio.
Bodde her 5 netter i februar 2024

6/10 – Grei

Michael

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

Hayley

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room itself was dirty, marks and stains all over the walls, only given one pillow which had a stain on, one towel each for a whole weekend, the Tv had a big crack in and was put up wonky. The bathroom was clean. The room was tiny and when we asked for an extra pillow we were told they don’t have any. A
Bodde her 2 netter i februar 2024

6/10 – Grei

Helen

Reiste med familie
Get what you pay for Cheap and cheerful
Bodde her 1 natt i februar 2024

6/10 – Grei

Natasha

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
The staff were super friendly & check in was easy. Location was great for the show we had. The room wasn’t that clean sadly. Dusty mugs, stained towels & the shower grouting was very discoloured. Had to ask for an extra towel to use as a shower floor mat to avoid slipping. Bed was comfy, and a cute toiletries pack was provided. The handyman let himself into our room without knocking when we were in there, which could have been very embarrassing, but luckily wasn’t. Annoyingly the room was cheaper online on the day of check in, so we ended up paying more than we could have.
Bodde her 1 natt i februar 2024

6/10 – Grei

denise

Reiste med familie
The property was just average but the one fantastic thing was the maid called Alina. I accidentally left my purse behind with my work keys and NHS smart card in. After calling the hotel several times was told the maid did not find my purse and when I asked if she had checked on the floor by the bed was told I would have to wait until 1pm for the maid to clean the room , even though the occupants check out at 11am. Very uninterested and dismissive. Upon further questioning was told that the maid had checked the floor. Not content with this answer we waited at the entrance of the hotel for someone to come out so we were able to get back in. My son found the maid , Alina , who immediately went into the room we had vacated and she looked on the floor next to the bed and found my purse. I am so so grateful to her. She was so helpful and kind. The nicest employee in the place. This review is for her. Thank you so much
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Ruchi

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024

8/10 – Bra

Ewa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large and warm room. I would just add a mat for the bathroom floor and a shelf in the shower bubble bath.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

john

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

A

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Low cost and good for west London!
For the money in west London I have no complaints!
Bodde her 1 natt i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Laura

Forretningsreisende
Likte ikke: Renhold og personale og service
The room was fine for a very basic stay but it would have been useful to know in advance rooms were several floors up with stair access only. The room had had a basic clean but toiletries from the previous occupant had been left in the bathroom, tea and coffee holders were full of dust and the sachets looked like they had been there a long time. The bedding was clean but also quite basic with a summer duvet which wasn't really enough for a stay in January, and the hair dryer didn't work. If you need a basic place to stay just to get your head down this was fine but absolutely no expectations of anything better.
Bodde her 2 netter i januar 2024

6/10 – Grei

Julián

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Volvería a ir porque soy un estudiante sin dinero
Para lo que pagas está genial. La limpieza de la habitación es mediocre eso sí. La calefacción incluso estaba muy alta para enero
Bodde her 4 netter i januar 2024

2/10 – Forferdelig

Isabelle

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Luktade målarfärg i hela rummet, hårda sängar, golvet skevt, smutsigt nästintill överallt, smuts på handdukar, lyhört, målarfärg på sängen och på andra ställen. Rekommenderar inte.
Bodde her 2 netter i januar 2024

8/10 – Bra

LOURDES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jack

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
A little rough around the edges but very safe and secure place to stay. Great staff and gave us a free upgrade.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og romkomfort
Hotels looks like it was refurbished but badly finished, a lot of stains on the walls and bathroom shower door was falling apart. Hot water takes ages to start coming through. Room was quite dirty and sheets were not changed from previous guest or cleaner got them dirty while making the bed. Asked them to change them, but cleaner was problematic and tried to blame my clothing and all sorts of things, she even initially refused to change the duvet cover AFTER dragging it through the carpet and putting it on sheet she had just changed as apparently they only change them after 3 days of stay even if those were dirty from the beginning. She also through my half full bottle of shampoo to replace just with soap. Heater didn't work, but luckily was given electric one. Mug was dirty and had to clean it myself, spoons are just plastic one use instead. Tea packaging that was in the room looked like someone has just picked it up from trash and some of them were partly damaged. There is no sound proofing so you can hear your neighbor sneezing. Mattress also had some stains. Hotels.com asked for partial refund on first night, but it was denied as according to them their rooms are clean even when those are not so read other comments regarding that as those are true. Also platform didn't help me much to resolve the issue of the refund despite being gold member so bear that in mind before booking.
Bodde her 3 netter i januar 2024

8/10 – Bra

Manuel

All good , just I spent a good time for myself in a good room ! 😍
Bodde her 1 natt i januar 2024

6/10 – Grei

Hannah

Likte ikke: Renhold
Bodde her 2 netter i januar 2024

6/10 – Grei

Jorge

Likte: Personale og service
Bodde her 3 netter i januar 2024

10/10 – Utmerket

PETER

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

6/10 – Grei

KiBong

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023

2/10 – Forferdelig

Ramamurthy

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was not at all clean. Whosever owning this business and charging so much for rooms, please at least get it cleaned properly. No one wants to see hair on beds and in bathroom. Businesses should have some moral values to deliver services for what they are charging and this property owner doesn’t meet any of it. Very bad. Had to stay coz there was no other option. Just hopeless.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Amy

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing stay.
Room smelt of urine, toilet was hanging off the wall. The exractor fan was such a loud vibrating noise you couldnt keep it on. The bed was so uncomfortable and hard, barely a pillow for a pillow! The pillows seemed so old and over used they were super thin. We also had loud banging wake us up from 5am due to the ceiling being so thin. Customer service was just as bad as the room, not even a partial refund was offered. When making the booking the star rating for this stay was alot higher than what it should be which was misleading.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Adil

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was a in a good location of Shepard’s bush. First time staying within this area of London. 7-10 min walk away from shopping centre, Shepard’s bush market or underground station. There were variations of restaurants within the vicinity. 10-20 mins away from central London via the tube. Customer service was exceptional staff were polite and friendly. Good value accommodation to stay. The goods bits done just a few minor things I personally didn’t like with the hotel was carpets felt outdated, needs renewing as small staines around the floor. Please ensure all mattresses are the same throughout the establishment as I had a twin double room one of the mattresses was springy and you could feel it when sitting and moving around on it, this was not comfortable. However the other mattress was was devine to sleep in as it was firm memory foam ( no springs) which felt more like other hotel bedding I’ve slept on. The hot beverage option was a plus point, however couldn’t utilise it cause of the electric kettle was dirty which had dust and bits inside the kettle which put me off not even a rinse would of helped. Although having mentioned this there is a coffee shop on the corner of Shepards bush road as though you’re walking towards the market which is a good place to have brew. Overall experience at this facility was good. Would revisit and stay here if they just tweak a few things around they will definitely get a 5 star rating from me next time.
Bodde her 2 netter i desember 2023

4/10 – Dårlig

KING HONG

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Lucia M

Reiste med familie
Likte: Personale og service
Razoável
Hotel modesto, mas com roupas de cama brancas, de algodao e limpas. Cama confortável, colchão novo e limpissimo. Toalhas trocadas todo dia, tambem brancas, limpas e agradáveis. O quarto poderia ser mais limpo. O banheiro estava ok, mas o chuveiro era fraco. Localização boa, perto do metrô.
Bodde her 4 netter i desember 2023

6/10 – Grei

Delayla

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Klein maar fijn
Best klein lijkt groot op de foto’s maar het was wel klein maar fijn.
Bodde her 5 netter i desember 2023

2/10 – Forferdelig

Caroline

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det var meget utilfredsstillende. Billederne levede absolut ikke op til det faktiske værelse. Det var meget beskidt og blev heller ej rengjort undervejs.
Bodde her 3 netter i desember 2023