Dear Espen,Thank you for choosing our establishment for your recent stay with your partner and daughter. We appreciate your feedback regarding your experience, and we apologize for any inconvenience caused by the lack of cleaning and towel changes during your four-night stay.We understand the importance of cleanliness and maintaining a comfortable environment for our guests, and we apologize for falling short in this regard. We take your comments seriously and will address this matter with our housekeeping team to ensure that such oversights do not occur in the future.On a positive note, we're glad to hear that you found the room quiet and the beds comfortable. We value your feedback on the room being a bit dated, and we will take this into consideration as we continually strive to improve our facilities.We hope that despite these shortcomings, you were still able to enjoy your time with us. We would be grateful for the opportunity to make it up to you on a future visit. Please feel free to reach out to our customer service department, and we will be more than happy to assist you with any concerns or reservations you may have.Once again, thank you for sharing your experience with us. We appreciate your feedback and look forward to welcoming you back in the future for a more satisfactory stay.Best regards,The Management Team

Dear Frode,Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future.Warm Regards,

Dear Kari, Thank you for taking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us, and we hope to welcome you again in the future. Kind Regards,

Dear Hedvig, Thank you for taking the time to leave such a positive review, we deeply appreciate your kind feedback. We are extremely happy to hear that you had enjoyed your experience with us, and we hope to welcome you again in the future. Kind Regards,

Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Kind regards, Guest Service

Dear Trude, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again soon. Kind regards,

Good morning, Thank you for your preference in Citadines Holborn - Covent Garden, and for your valuable feedback. It was a pleasure having you as our guest and hope in seeing you again in the future. Kindest regards Dimitri Front Office Team

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback! Guest Service Team

Dear Guest, Thank you for sharing your experience. We are glad that you had an enjoyable stay. We look forward to welcoming you again. Kind Regards, Guest Service

Dear Reviewer, Thank you for staying at Citadines Holborn and for taking the time to share your experience. Thank you for all other comments, and I can assure you that we are already working on the areas of improvement you have highlighted Kind Regards, Guest Service

Thank you for staying with us at Citadines Holborn-Covent Garden. We appreciate your feedback. Kind Regards Guest Service

Dear Gudmundur , Thank you for your lovely feedback. I am delighted that you and the family had a good stay and I look forward welcoming you back soon. Regards Germana

Ingrid, thank you for rating our hotel. Regards Germana

Dear MEI-HUNG,We’re so glad you found us! It’s wonderful to see that your stay at Citadines Holborn made for such an enjoyable experience in London. We’re thrilled to see you enjoyed it. Your comments have been shared with my Team.Thank you for choosing to stay at Citadines Holborn and we hope to see you soon! Germana

Jeanett, Thank you for your review. I am delighted you enjoyed your stay with us and I am sorry the room was cold. I Hope I can welcome you back soon. Regards Germana

Dear Guest, Thank you for your review, I am glad you enjoyed your stay and I am sorry if you found the bed uncomfortable. I hope you will stay with us again. Regards Germana

Dear Bjorn Thank you for choosing Citadines Holborn as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future.Regards Germana

Andreas Thank you for sharing your feedback on this platform. I am glad you had a good stay and I look forward welcoming you back soon. Regards Germana

Kirsten,It's wonderful to hear you enjoyed your stay while visiting us in London. We are happy to offer our hospitality and a home-away-from-home in the city. I look forward to welcoming you back to Citadines Holborn Covent Garden in the near future. Regards Germana

Thank you for your generous rating. Germana

Dear Trude, Thank you for your generous rating. I am delighted you had a good stay and I look forward welcoming you back very soon. Regards Germana

Dear Guest, Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service. Sincerely Germana

Helen, Thank you for your generous review. I look forward welcoming you back very soon. Regards Germana

Dear Lars Thank you for your feedback. I am sorry you experienced issues with the wifi. Regards Germana

Dear Guest, Thank you for your kind comments and for pointing out the good standard of cleanliness. I look forward welcoming you back soon. Regards Germana

Thank you for rating our hotel. Regards Germana

Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We are looking forward to seeing you again in our property. Best Regards,

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed your time with us and especially found the location and beds to your satisfaction. We want to thank you for noticing our staff efforts and we look forward to seeing you again Best wishes,

Dear Guest, Thank you very much for sharing your feedback with us. It is a compliment to see you have thoroughly enjoyed your stay with us as we strive to maintain the highest standards. I hope we will have the pleasure to welcome you back in the nearest future. Best regards, Ronan Front Office Manager

Dear Anita, Thank you very much for your feedback. We are delighted to see you have enjoyed your stay with us. We strive to maintain high standards for all our residents and your comments help us improve and continue. I hope we will be able to see you for your birthday next year! Best wishes, Ronan Front Office Manager

Dear Guest, Thank you very much for your feedback. I am delighted to read you have generally enjoyed your stay with us and I do hope we will have the pleasure to welcome you back very soon. Best regards, Ronan Front Office Manager

Dear Petter, Thank you very much for your feedback. I am delighted to see the residence was to your expectations. My team will be delighted to see your comments and that their efforts were noted. I do hope to have the pleasure to welcome you back to London in the nearest future. Best wishes,

Dear Stig, Thank you very much for your feedback. I am delighted you enjoyed your stay with us. Sorry the floor felt cold, we have made note of it to see if we can try and avoid this in the future. I hope to have the pleasure to welcome you back in the nearest future. Best regards,

Dear Guest, Thank you very much for your email. We are delighted to read you have enjoyed your stay and that you have found the location and amenities in our area to your liking. I will pass on your comments to Housekeeping in regards to the cleanliness of the residence. I hope to have the pleasure of welcoming you back in the nearest future. Best wishes,

Dear Christine, Thank you so much for your great feedback. I am delighted to read that you have very much enjoyed your stay. Your kind comments about the property are very well received and I am glad you were very comfortable with us. I do hope we will be able to welcome you back very soon. Best wishes,

Dear Doina Anca, Thank you very much for your feedback and giving us 5 stars. We are delighted to see you very much enjoyed your stay with us. We hope we will be able to give you another great experience in the nearest future. Best regards,

Dear Rodney, Thank you very much for your feedback. We appreciate all feedback as it helps us improve our product and services. If you wish to tell us a bit more, you can contact us through this website. I hope we will be able to welcome you again in the nearest future. Best regards,

Dear Sigmund, Thank you very much for your feedback. We appreciate all comments as they help us improve our product and services. It was a pleasure having you with us and we are delighted you found the property to be quiet, clean, and centrally located. We hope we will have the pleasure to welcome you back in the nearest future. Best wishes,

Dear hilde, Thank you very much for your feedback. I am delighted to see the location of the residence suited you and that you generally enjoyed your stay. Great to see you liked the kitchenette and hard flooring and I am sorry the breakfast was not to your expectations. I have passed your comments on to the Residence Manager so that we can look at more options. I hope to have the pleasure to welcome you back in the nearest future. Best regards,

Dear Guest, Thank you very much for your feedback. We are delighted you have enjoyed your stay with us and we do hope to welcome you back in the nearest future. Best wishes,

Dear guest, Thank you very much for your email and your feedback. I am glad your generally enjoyed your stay and sorry we did not manage to raise to your expectations to deserve 5 stars. I hope we will be able to welcome you back soon. Merry Christmas and Happy New Year for 2016. Best wishes, Ronan Front Office Manager