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Anmeldelser av Charlotte Street Apartments by Allô Housing

3.5 out of 5
Charlotte Street Apartments by Allô Housing
68 Charlotte Street, London, England

Anmeldelser

5,6
Rangering på 10 − Utmerket. 3 av totalt 43 anmeldelser." "
Rangering på 8 − Bra. 10 av totalt 43 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 43 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 43 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 43 anmeldelser." "

6,6/10

Renhold

5,8/10

Personale og service

4,8/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

Anmeldelser

8/10 – Bra

Lydia Z.

Likte: Renhold
Great location, rough check-In
We enjoyed staying in a location that was just a short distance from downtown London. Very reasonable price and enjoyed having a shared kitchen space. However, our check-in process went poorly. They claimed the cleaning service never showed up the day we arrived and we came into an apartment that was still dirty from the previous guests. This delayed our day as we had to wait for it to be cleaned.
Bodde her 3 netter i februar 2020

2/10 – Forferdelig

GITTE

Bodde her 2 netter i mars 2020

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was comfortable and clean
Bodde her 1 natt i februar 2020
Svar fra Customer Care Team den 3. mars 2020
Dear Guest, Thank you for sharing this review. We are happy that you enjoyed your stay with us and we look forward to your next visit. Kind regards, Your Customer Care Team

10/10 – Utmerket

Laura

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Fantastic price, amazing location
The price for this place in this location is AMAZING! I honestly don’t think you’ll find better for the money. Read the reviews so you understand what you’re getting but everything was clean, comfortable and well managed. I didn’t have a problem with the shared bathrooms - there were two bathrooms to three rooms, and a shared kitchen and common room but I didn’t see anyone else the whole time I was there. As per other reviews, you can hear doors closing and opening but you can hear that in any hotel. I would recommend staying here if you want a Very affordable, brilliantly located, clean and simple room.
Bodde her 1 natt i februar 2020
Svar fra Customer Care Team den 1. mars 2020
Dear Laura, Thank you for sharing this amazing review with us and with Expedia readers. We are thrilled that you have enjoyed your stay with us and we look forward to your next visit. Have a safe trip back home. Kind regards, Your Customer Care Team

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 14 netter i februar 2020
Svar fra Customer Care Team den 22. feb. 2020
Dear Guest, Thank you for sharing this reviews. We are sorry that you did not enjoyed your stay with us to the maximum but it would be much appreciated if you can give us some more details of the issues that you had. Kind regards, Your Customer Care Team

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 1 natt i februar 2020
Svar fra Customer Care Team den 20. feb. 2020
Dear Guest, Thank you for sharing this review we are happy that you have enjoyed your stay with us and we look forward to your next visit. Kind regards, Your Customer Care Team

4/10 – Dårlig

KOK CHI

Likte ikke: Personale og service
not suggest
actually its not a Hotel, just like individual room with share kitchen and bathroom, the shower head only provide hot water, no cold water, then is too hot to take
Bodde her 2 netter i februar 2020
Svar fra Customer Care Team den 17. feb. 2020
Dear Kok, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Kind regards, Your Customer Care Team

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Krånglig check-in via mail i förväg. I övrigt bra, mycket enkelt och centralt.
Bodde her 3 netter i februar 2020
Svar fra Customer Care Team den 17. feb. 2020
Dear Guest, Thank you for sharing this valuable review with us. We have taken note of your comments regarding the validation link and we have forward to our IT team for future improvements. On the other hand we are happy that you have enjoyed your stay with us and we look forward to your next visit. Kind regards, Your Customer Care Team

6/10 – Grei

Jack Devin

Likte: Renhold
ist okay für kurzreisen wenn man alleine ist
War okay, ich sage mal wer alleine reist ist da so ein Einzel bett okay wenn man nur zum schlafen da ist, wer nicht den Schwerpunkt auf Luxus hat kann man das machen.
Bodde her 2 netter i desember 2019
Svar fra Customer Care Team den 20. des. 2019
Dear Jack, Thank you for sharing this review with us and Expedia readers, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . Once again we thank you for your time and we look forward to your next visit. Kind regards, Your Customer Care Team

4/10 – Dårlig

Jorge

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Muy pequeño
Bodde her 3 netter i desember 2019
Svar fra Customer Care Team den 19. des. 2019
Dear Jorge, Thank you for sharing this review with us and with Expedia readers. We are sorry that you did not enjoyed your stay to the fullest, we have taken note of your comments about the size of the room and we have forward to our Management Team for future improvements. Once again we thank you for your time. Kind regards, Your Customer Care Team

8/10 – Bra

Giampiero

Likte: Renhold og personale og service
Bodde her 2 netter i desember 2019
Svar fra Customer Care Team den 12. des. 2019
Dear Giampiero, Thank you for sharing this review with us and with Expedia, we are thrilled you have enjoyed your stay and we hope you can visit us agan very soon. Kind regards, Your Customer Care Team

10/10 – Utmerket

JGG

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I needed a place to stay near Euston for a couple of nights but didn’t want to pay a fortune, yet have my own bedroom. This place was perfect: 15 min walk from Euston and 10 min walk from Oxford Circus. The bed was extremely comfortable. The room, bathrooms (toilet+shower), kitchen and facilities were really clean. The room and whole hotel were warm, as expected in December. The room was tiny (not even 4 square metres) but I only needed a place to crash, so that was not a problem for me. Despite the small size of the room, it had everything you needed: wardrobe, full length mirror, chair, table, ironing board and iron! towels and shower gel were also included. Great value for money in the area, I would 100% come back here or recommend. On the negative side, the walls are super thin (you can hear the tv from your neighbour or even hear them snore) and the windows are not very good either and you can hear the traffic or people speaking in the street; however, it didn’t catch my by surprise as I had read some previous comments and the problem was solved with a pair of earplugs. Some comments say this is expensive for the quality? I do not agree at all. Good luck finding anything better for less than £50/night! This little hotel was a great finding in such prime location!!!
Bodde her 2 netter i desember 2019
Svar fra Customer Care Team den 12. des. 2019
Dear JGG, Thank you so much for this lovely review we are so happy that you have enjoyed your stay with us and we look forward to your next visit. Kind regards, Your Customer Care Team

4/10 – Dårlig

Karen

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2019
Svar fra Customer Care Team den 3. des. 2019
Dear Karen, Thank you for sharing this comments with Expedia readers and us. Can you please give us some more information about the issues you had during your stay in order to improve them. Kind regards, Your Customer Care Team

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Arnaque
This place is a disgrace. It is not like the photos . It is not a hotel . To enter, you must first go to a book shop to get keys. Not easy to find . I would have serious concerns that it is properly licenced. Noisy. TV hanging from wall. Arial lead across the bed. Never again . No easy communication . No refunds. Dreadful.
Bodde her 1 natt i november 2019
Svar fra Customer Care Team den 2. des. 2019
Dear Guest, First of all we want to thank you for the time and for sharing this review with us an with Expedia readers. We want to apologies for any inconsistency during your stay, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. Please keep in mind that you did not booked a hotel you booked a room, we do not have a reception that is why you have to pick up the key from a shop near by. Once again we thank you for your time Kind regards, Your Customer Care Team

6/10 – Grei

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The Size if the Riom was Not what I was Expectung fir rhe Pruce. Super Small
Bodde her 3 netter i november 2019
Svar fra Customer Care Team den 2. des. 2019
Dear Guest, Thank you for sharing this review, we are sorry your stay with us was not as pleasant as you wanted, we have taken note of your comments in order to improve the sizes of the rooms. Kind regards, Your Customer Care Team

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Local stores are nice in the neighborhood. But, the property and the room are "cheaper" than you would think.
Bodde her 1 natt i november 2019
Svar fra Your Customer Care Team den 11. nov. 2019
Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our property.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Expedia no debería ofrecer, este alojamiento, es una cueva, le quita credibilidad a Expidia, lo contraté xq creí que Expidia controlaba o certificaba los alojamientos que ofrece, pero veo que Expidia pública cualquier cosa
Bodde her 1 natt i november 2019
Svar fra Customer Care Team den 5. nov. 2019
Dear Guest, Thank you for sharing this review with us and with Expedia readers. Can you please give us some more information about the issues you had during your stay in order to improve them. Kind regards, Your Customer Care Team

8/10 – Bra

HAI YIN

Bodde her 1 natt i oktober 2019
Svar fra Customer Care Team den 2. nov. 2019
Dear Hai, Thank you for sharing this review with us and with Expedia readers, we are happy that you have enjoyed your stay with us and we look forward to your next visit. Kind regards, Your Customer Care Team

6/10 – Grei

GESSICA

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019
Svar fra Your Customer Care Team den 28. okt. 2019
Dear Gessica, Thank you for the time you spend on sharing this review with us and with Expedia readers. We know their is things that we need to improve and it would be helpful for us if you can give us some more information about the issues that you had during your stay. Once again we tahnk you for your time and we hope you can give us a second chance to make your experience even better. Kind regards

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Location was good, but the property itself was disappointing. These are not really apartments but individual rooms with a shared central area kitchen. The carpet on stairs was old and torn. Place smelled like paint. The best part was the private bathroom. It was really small, but nice, clean and modern. Not very secure premises which is a big minus if you want to leave your laptop or any valuables in your room. And of course, like many places in London there is major construction going on across the street. They stop promptly at 6:00pm, but it starts up early in the morning so you cannot really sleep in. They also contract with some third party agency to obtain your personal information online and "verify you".(just ignore that if you go through Expedia).
Bodde her 1 natt i oktober 2019
Svar fra Customer Care Team den 23. okt. 2019
Dear Guest, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our property, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. In the listing it said the property has a share kitchen and for security and legal reasons every guest need to validate the link in order to get the instructions to get to the property. Once again we thank you for your time and we hope you can give us a second chance to show your our true level of hospitality. Kind regards, Your Customer Care Team

2/10 – Forferdelig

Naveed

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Customer Care Team den 21. okt. 2019
Dear Naveed, Than you for the time you spend in sharing this review with us and with Expedia readers. Can you please give us some more information about the issues that you had during your stay in order to understang better this score and to improve in that issues. Kind regards, Your Customer Care Team

4/10 – Dårlig

Verifisert reisende

レイトチェックアウトができない点に注意
Bodde her 3 netter i september 2019
Svar fra Customer Care Team den 2. okt. 2019
Dear Guest, First of all we want to thank you for the time you spend sharing this review with us and with Expedia readers. Regarding you comments about the late check-out this information is provided on expedia, and we do not aloud the late check-out as we have many check-in every day and we need to have all the room ready by 15:00. Kind regards, Your Customer Care Team

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Thin walls, noisy environment.
The walls are paper-thin, so you will hear your neighbor speaking even in a low voice. When the door next to your s opens, it sounds like your own door opening, so it's a bit unsettling. The shared kitchen and bathrooms are fine, but the room is pretty scuffed and small. In addition, there was construction going on just below the windows all afternoon and then early in the morning. I can't say that I got a good night's rest here.
Bodde her 1 natt i september 2019
Svar fra Customer Care Team den 16. sep. 2019
Dear Guest, We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay at our property and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Once again we thank you for your time and we hope you can visit us again in the future, Kind regards, Your Customer Care Team

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelent location. Clean. Good kitchen amenities. However, petrol/oil fumes in corridor gather from garage repair on ground floor. Extremely concerned that there was Not another exit in case of fire. Especially as the main entrance door was kept unlocked this was a shared entrance to the mechanics garage... VERY DANGEROUS.
Bodde her 4 netter i august 2019
Svar fra Customer Care Team den 6. sep. 2019
Dear Guest, Thank you for sharing this valuable information with us we have forward your comments to our Management Team for Future Improvements. On the other hand we are very happy that you enjoyed the property. Once again we thank you for your time and we look forward to your next visit. Kind regards, Your Customer Care Team

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019
Svar fra Customer Care Team den 5. aug. 2019
Dear Guest, Thank you for sharing this review, can you please give us some more information about the issues that you had during your stay in order to fix them. Kind regards, Your Customer Care Team

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
指定の住所にいくと、違う場所に連れて行かれ、外観も部屋も違った。とても狭い部屋、ベットも薄いタオルが掛け布団代わりにあるだけ。
Bodde her 2 netter i juli 2019
Svar fra Customer Care Team den 23. juli 2019
Dear Guest, Thank you so much for the time you spend to share this information with us an with Expedia readers. We are very sorry for the inconveniences that you had we are investigating to see what happen. Once again thank you for your time we hope you can give us a second chance to make things right

6/10 – Grei

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Was slightly mislead in the expectations of the property by the pictures. Was lead to believe these were separate apartments, not shared with others on the floors. Whilst it mentions this slightly in the Room Amenities, this wasn't clear enough (would have avoided if knew) Place itself is okay. But the booking in process of Allo Housing is way too invasive and time consuming, location information isn't very clear either. I'd say my negativity towards the property is more aimed at the Expedia advertisement and the Allo Housing processes. For a hostel style place, its alright, if that's what your looking for.
Bodde her 1 natt i juli 2019
Svar fra Customer Care Team den 8. juli 2019
Dear Guest, Our guests' comments provide us with an opportunity to see our property through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share your review of your personal experience. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.

8/10 – Bra

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2019
Svar fra Customer Care Team den 8. juli 2019
Dear Laura, Thank you for sharing this comments with us and with Expedia Readers. We are very happy you enjoyed your stay and we look forward to your next visit. Kind regards, Your Customer Care Team

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was dirty, small and NOTHING like the pictures posted online. False advertisement!! The room is VERY small and super dusty! The bathroom shower was the only thing clean in the room. The drain was clogged so it was hard to wash hands or brush teeth without dirty water splashing back on you. Under the Murphy bed was filled with trash from other guests and thick dust. We did not sleep either night due to the construction at 5 am and the LOUD restaurant downstairs. People were partying till 3am in the morning. No onsite staff to talk to . Phone number listed on Orbitz didn't work. Check in process confusing. Only good thing is the area it's in.
Bodde her 2 netter i juni 2019
Svar fra Customer Care Team den 8. juli 2019
Dear Guest, Although we sincerely regret reading that your stay at our property felt short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Kind regards, Your Customer Care Team

6/10 – Grei

Steven

Likte: Renhold og overnattingsstedets bygg og tilstand
Beware single rooms at Charlotte Apartments
I have stayed at the Charlotte Apartments before and had a lovely room. This time however I was put in a different property about 100 metres away for "single travellers" that was the size of a shoebox and had shared bathrooms with one of the showers not working. Not what I booked for @£90 and will not be going back
Bodde her 1 natt i juni 2019
Svar fra Your Customer Care Team den 8. juli 2019
Dear Steve, Thank you for sharing this information with us and with Expedia readers. Sorry for the inconveniences that you had, we are working with two properties in Charlotte, single use with share bathroom and share kitchen, and doble room with private bathroom and share kitchen. We really hope you can give us a second chance. Kind regards

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Posizione facile x raggiungere il centro. Letto scomodo , rumorosissimo. Non corrisponde alle foto.
Bodde her 3 netter i juni 2019
Svar fra Your Customer Care Team den 21. juni 2019
Dear Guest, Thank you for providing this valuable feedback. Rest assure this information will fe forward to our management team for future improvements. Kind regards

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i juni 2019
Svar fra Customer Care Team den 21. juni 2019
Dear Guest, Thank you for the time you spend sharing this review, can you please give us some more information regarding the points that need improvement. Kind regards, Your Customer Care Team

2/10 – Forferdelig

Ashley

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra Your Customer Care Team den 22. mai 2019
Dear Ashley, Thank you for your message and for sharing this information with us and Expedia Readers. Can you please give us a little bit more of information of the points that we failed in order to correct them. Kind regards, Your Customer Care Team

6/10 – Grei

Verifisert reisende

Likte: Fasiliteter
Likte ikke: Personale og service
Bodde her 3 netter i april 2019
Svar fra Customer Care Team den 4. mai 2019
Dear Guest, Thank you for taking the time to share your experience with us. We hope to see you back againg very soon.

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Too tiny. And the towel rack is metal. Too hot and the bath room is too small. So it always burns me. So dangerous
Bodde her 4 netter i desember 2018
Svar fra Cristina, Customer Care Team den 20. jan. 2019
Dear guest, Thank you for the review! Allo Maisons appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class rooms even thought the hot water came out burning and look forward to see you soon, since we fixed it! Best regards,

8/10 – Bra

ChiaYing

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, great service
The hotel located in a nice place (very close to city center and underground) The owner solved my problem with heater immediately once I reported the problem. Although the place is small, me and my boyfriend had a nice trip with this convenient hotel.
Bodde her 2 netter i desember 2018
Svar fra Cristina, Customer Care Team den 20. jan. 2019
Dear Chia, Thank you for the review! Allo Maisons appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class rooms and look forward to see you soon! Best regards,

10/10 – Utmerket

kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent location for the West End
Excellent location for the West End, very clean, comfortable and roomy. Good so long as you dont mind sharing the Bathroom with another guest.
Bodde her 2 netter i desember 2018
Svar fra Allo Maisons, Cristina, Customer Care Team den 16. des. 2018
Dear Kenneth, We take pride in giving outstanding service to every customers here at Allo Maisons. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review! We look forward to seeing you soon! Best regards,

8/10 – Bra

Melissa

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Stay
The accomodation was OK for a cheap few nights away in London. Some of the floors were uneven whcih meant for an interesting nights sleep as our bed was on a slope. The facilities were very good and the place was clean.
Bodde her 2 netter i november 2018
Svar fra Cristina- Customer Care Team den 18. nov. 2018
Dear Melissa, Thank you so much for your comments! We are glad you enjoyed our world class rooms and hope you see you soon back! Best regards,

6/10 – Grei

Amraj

Likte: Renhold, personale og service og romkomfort
Great location.
The room was small and was similar to a small 2 bed apartment - you share the kitchen and bathroom with the those staying in the other room. As result, noise can be problem; from those walking throughout the bedroom/ flat and surrounding building word and music from restaurants etc. This did not bother us too much as we were out and about most the day and only used the place to freshen up and sleep a few hours. If a good night sleep, quite environment are important and you'll be spending a lot of time in the room, this may not ideal. But its prefect for those site seeing or spending a weekend in London and need a place to shower and sleep. The location was incredible - minutes walk from Oxford street and Soho, with plenty of places to eat around.
Bodde her 2 netter i november 2018
Svar fra Cristina- Customer Care Team den 9. nov. 2018
Dear Amraj, Thank you so much for your comments! We appreciate your comments and are glad to hear you had a great time with us! We hope to see you soon back! Best regards,

8/10 – Bra

James

Likte: Renhold
Small but clean
Room is very near tube stations and Soho about 10 min walk so very central. Downside was it was on the 5th floor and no lift in an old building with bockety stairs so bit expensive for what you got. Staff were good, clean room but basic, access to shared kitchen if you need to cook so thats good. Very small overall but it was adequate for my stay
Bodde her 2 netter i oktober 2018
Svar fra Cristina- Customer Care Team den 11. okt. 2018
Dear James, Thank you so much for your comments! We apreciatte when our guests take some time to leave a note about us! We hope you enjoyed your stay and to see you soon! Best regards,

6/10 – Grei

Yvonne og Hong Kong

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The water heater doesn't function well. Sometimes no or not enough hot water for shower.
Bodde her 7 netter i september 2018
Svar fra Cristina- Customer Care Team den 20. sep. 2018
Dear Yvonne, Thank you so much for your comments! We are glad you stayed with us and have already fixed the pressure on the boiler, which was leading to this issue. We hope to see you again soon. Best regards,

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bra område, mindre bra lokaler
Helt omärkt dörr, ingen reception utan man fick ringa dit en anställd som öppnade och gav över nyckel. Två rum för olika gäster med gemensamt kök resp badrum. Golvet i trapporna och i rummen lutade markant, plus hål i golvet under heltäckningsmattan i vårt rum. Ingen daglig städning eller städ innan fler gäster kom, så badrummet t ex var ju inte i ordning vid boende #2's incheckning. Antar att det är vad man får för det priset, för närheten till teaterkvarteren, uteliv, oxfrod street mm var ju guld. Många bra restauranter omkring boendet.
Bodde her 2 netter i august 2018
Svar fra Cristina den 30. aug. 2018
Dear guest, Thank you for your comments. We have reviewed the issues you found in the studio to fix them inmediately. We hope you enjoyed your trip to London. Best regards,

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Useful, but definitely not great. Great location.
The price makes this location prime for extended stays. However, the uneven flooring, slightly communal bathroom (share with one other room on the same floor), and the spotty WiFi makes this location less than desirable. But once again, if location and budget are important it is not a horrible stay. Cleanliness is apparent despite the uneven flooring and stairwell.
Bodde her 2 netter i juli 2018
Svar fra Cristina den 16. juli 2018
Dear Orbitz, Thank you so much for the review! We appreciatte our guests taking some time to leave a review and hope you had a great time in London. Best regards,