4/10 – Dårlig
Håvard
Reiste med familie
30. juli 2024
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Party hotel, not an adult hotel
We decided to book this hotel since it marketed itself as an adult spa hotel and we wanted to have three calm days. While there are no children there, the main adult population of the hotel are 18 to 20 somethings using the hotel as a pre-party place before going to Lloret-De-Mar's numerous night clubs. There was loud partying and yelling from the verandas surrounding the pool area and boisterous partying around the pool area, making it impossible to relax for anyone not involved in the parties. At night they have a pool side DJ who caters for the older population of the guests, playing evergreens from the past four decades at about 120 decibels. This sound carried perfectly into our hotel room which faced the pool area, making it impossible to go to sleep. The DJ retired at 11.30 pm. This did not meet our expectations in any way and we told the staff this in very clear words.
In all fairness they were very understanding and had no problems when we told them that we wanted to cut our stay short after the first night. Since we had booked it through hotels.com, I had to get in touch with hotel.com's customer service, but this entire process was very smooth and we were reimbursed for the two nights we didn't stay.
The training room is very spartan and the spa area also looks like it could need some refurbishing. If you are young adults looking for a party place, this is perfect. If you are grown-ups looking for a nice, relaxing place, stay away.
Håvard
Bodde her 3 netter i juli 2024
