Hoteller nær Lansing Mall

«Very clean.»

«Our flight was cancelled so we needed a hotel for the night. Crown plaza was available and they didn’t disappoint. It was reasonably priced, clean and updated. It was comfortable and the staff were friendly. They offered free snacks in the evening for all guests and what most impressed us is the free breakfast. It wasn’t your normal complimentary service. It was a sit down restaurant called Kindred Table and they offered a full menu. You could order anything you wanted. Exceptional place and we ...

«As soon as we got there, we were informed the pool was broken (part reason we booked this stay). After a day, we needed more towels and we called the front desk and nobody answered, then we sent a text and they called saying they were short staffed and it was only them so we would have to get the towels ourselves. We went down to the front desk and asked for towels and the lady replied with a rude tone “which ones!?” And we said all of them and then we asked got another role of toilet paper and ...

«The hotel cleanliness was good. Staff was friendly. Location quite convenient. The breakfast was good.»

«Without a doubt I will never stay again at the comfort inn in Lansing Michigan. I arrived there Friday, July 17 from that time until I checked out on Sunday, July 20 my room was never cleaned, bed not made, no clean towels brought in. I went to the registration desk on Saturday to let them know that the quilt between the sheets on the bed was literally damp as was the floor. The woman at the registration desk said she would have someone take a look at it....it never happened! Can't believe that ...

«The staff and customer service were excellent, everyone was very friendly, professional and very helpful..the room was nice and clean, bed and pullout sofa bed were very comfortable..the only reason I gave a low star rating was because, some of the charging ports in the bedroom did not work, and none of the phones worked, we let front desk know, they were gonna take care of the problem, but they never did. The breakfast was good, but it seemed to get cold fast..»

«They are in the middle of remodeling.»

«Room was smaller and older than the room I booked. I’ve stayed there before so I know what the slightly updated rooms look like.»

«This property is fine for a short stay. Our room was clean and appropriately appointed. They had replaced the carpet with laminate flooring which I preferred over carpet. There is a large swimming pool which is great especially with kids. There is also a hot tub which was not working at the time of our visit. The breakfast was ok. Overall it is a dated hotel but clean and comfortable enough for a short stay. Front desk staff were nice.»

«Breakfast was not good. Sausage was gross and waffles had a weird taste. Room was fine»

«Sucks»

«Staff very friendly»

«Excellent hotel all around. The lobby and rooms are in great condition - it's surprising that the building is about to undergo renovations in late 2026! The front desk and breakfast staff were great. Location is very quiet and convenient. I would definitely stay here again.»

«The room was clean and the staff was very helpful»

«The room was very nice. The breakfast was not worth the expense.»