Hoteller nær Regal Lansing Mall

«The rooms were new and fresh and clean and staff top notch. Beds comfy. Parking plentiful. Loved the welcome with cookies to welcome Michigan State University grads and families. All around great! And saved us when we had to cancel our three rooms for family at the Red Roof Inn in Lansing - dirty, cigarette smokers running desk, trailer of cats in the pothole parking lot, place in complete disrepair. Crowne Plaza IHG saved us and then some. Also had a great - but a tad pricey - buffet ...

«Clean comfortable room and very friendly staff. Will stay there again when in Lansing»

«Staff were very welcoming and helpful. It has been along time since i have ran into staff who are sincerely nice and upbeat naturally. From maintenance, cleaners and management. Not a one displayed trained welcoming and schooled niceness. »

«Breakfast menu was not good at all. Very disappointed. I should of just skipped it and went to McDonalds.»

«Good»

«Remodel and no pool. And did not inform me through Expedia!»

«The room was very dated. The carpet is either very very old or very very dirty. No towel bar in the bathroom.the toilet is sooooo low to the ground, it was very heard to use. Staff was very accomodating. But this hotel needs a lot of updating!»

«Job well done»

«We were forced to book another hotel --through expedia--upon arriving and seeing a trailer full of cats, the desk staff smoking, doors with destroyed paint, pothole ridden parking lot. The place is awful and we would have felt unsafe and exposed to smoke and cat fur (one of our family members has severe allergies). I didn't even go in. I left a voicemail canceling our stay. Regrettably I didn't say why. I will be disputing the charges. »

«This was the worst hotel experience I have ever had, even for just one night. The rooms were in terrible condition, with very poor lighting, and the bathroom drainage did not work. The entire room was extremely dirty and clearly not maintained properly. The front desk service was also very disappointing and unprofessional. What made the experience even worse was their handling of the security deposit, which felt dishonest and misleading. They would not respond properly to customer service calls ...

«The hotel is undergoing renovations and I think a change of ownership. The sign still says it’s a Clarion but it’s advertised as Lansing Delta West. The room was a bit shabby but clean, comfortable and spacious. I could hear guests on both sides through the walls and they were not being overly noisy. The grounds, sidewalks and common areas are currently in poor condition which I assume will be taken care of as renovations continue. There is a large indoor pool and patio area that looks like it ...

«The room smelled of cigarette smoke. I didn’t stay there.»

«Avoid this hotel at all costs. The hotel looked like it was abandoned. The exterior was damaged and poorly maintained. The hallways smelled of marijuana and the drop ceiling in the hallway had holes. I thought we were on candid camera at first. It seriously looked like an abandoned hotel from a movie. I consider the money lost a donation to Expedia.»

«While the house is an architectural marvel, it is very dirty, sheets were stained, hallways were packed with boxes, and owner was living in the same immediate space.»

«Was ok»

«You can’t get a better value for your money anywhere else in East Lansing. Excellent property, close to grocery stores, eateries and other stores. Breakfast was way better than the Marriott AC Lansing hotel where we stayed earlier.»

«Quite an unsafe property. Had to check out a night earlier because of unsafe conditions. No amenities were provided. No WiFi, no room service and bugs in the room.»

«I thought with the cost of the room it might include breakfast or other emmenities. Also there were additional charges added to my bill which I was not aware of.»

«I liked that it was close to the location I was visiting. The room was very comfortable and easy to get to, close the parking. I like that we didn’t have to pay for parking. It was included. I like that it was quiet.»