Hoteller nær Lakeway Country Club

«The property has some wear and tear and needs some renovations. While I had a few issues with housekeeping and my spa appointment, I must say the management reached out to quickly rectify the situations, which helped make my stay a little better. While I won't be back it's more about the facility and amenities and less about the customer service »

«Front desk staff was strange and didn’t seem very knowledgeable, we weren’t informed of any parking charge until checkout, deadbolt in our room didn’t work, the window was open when we arrived so the AC was blasting, stains all over the couch and ottoman as well as bathroom walls, hairs woven into the towels and blankets/mattress, no handsoap in the bathroom, walls are super thin, front desk told us there would be bedding for the trundle but we ended up having to request it (another guest was ...

«Fint hotell med store rom, gode senger, mye bråk fra air kondision og manglende romservice to av tre dager»

«Friendly staff, nice and relaxing get away with the family. »

«Everything was fine, except the broken chair ???»

«Playpen for kids are not always in the best condition or available.»

«Great»

«Seamless check in process. Associate friendly and inviting. Room very nice, clean, and spacious! Will definitely stay here again!»

«Clean rooms. Staff was friendly »

«Very kind staff. Online Request for the room was very quick and easy to use.»

«Wonderful hotel in a beautiful italian style. Very high quality food and very nice staff»

«The elevator was in poor condition, and it was difficult to press the button for the second floor. Guests also have to trade in used towels at the front desk to receive new ones and must request room cleaning rather than it being provided automatically. This was my first time staying at this hotel, and based on my experience, I will likely look for another place to stay next time.»

«Cozy room, cute property!»

«Everything was clean. Great stay for a night.»

«Upon entry to the property I was surprised as it appeared quite quaint. The driveway leading up to it left much to be desired however as you need to backout of steep narrow entry onto the road. It is high up in the woods, so this may have been the problem that lead me to allergy and breathing issues. As I was unloading my car, my friend was trying to hook up the wifii, it never came up even after repeated communication and attempts. Breathing became difficult and the house was a bit musty so ...

«The property was very clean and convenient to our plans. Plenty of parking. The main bedroom had a door, so someone could still watch tv or cook in kitchen and not disturb someone sleeping. The full size refrigerator was super. It was definitely better than the mini fridges in other hotels. I absolutely loved that there was a separate area to do my hair and makeup. Location: great access to Loop 1 to get to downtown. Grocery store was only 10 min away. Plenty of eateries in the area. »