Hoteller i Kystsiden av Virginia

«I am writing to file a formal complaint regarding the treatment I received during my recent stay. While enjoying the water park, I received a call from the front desk stating that I was supposed to have checked out that day. I explained that my reservation was for two nights ending on the 28th and that I had my confirmation number. Rather than verifying my reservation, the front desk employee repeatedly insisted that I leave and stated that she would "hate to throw my belongings out of the ...

«We only stayed one night but very impressed with the team working here. Nicola helped us with check in questions and a small issue quickly resolved. Laurie serving breakfast shared a room of amazing area knowledge during our time in the breakfast nook. We did not have time to participate in the amenities offered but were impressed to see an offering for a scavenger hunt of the island, rec equipment to check out, a deck with picnic tables, and the pool looked very inviting! Would highly ...

«The room was so large and so clean! We will definitely be staying again!»

«The rooms were dated and shower leaked a lot on the floor. Probably a long standing issue since caulk was almost not existent outside of shower. The floor below probably had water leaking from ceiling. Usually appreciate the free breakfast but the staff member that was attending the area was rude and not attentive to keeping area clean. Usually stay at Holiday Inn Express on short stays but this was cheaper and for only one night. You get what you pay for. Front desk staff was friendly, however ...

«I didn't like that the television was located facing a bed but not both of them. I couldn't adjust the television sound on the remote or switch the channels from the bed closest to the bathroom. The breakfast delivery bag was great.»

«The European tapestries and decor was unique and the overall experience was excellent. I requested a champagne bottle be left in the room before I arrived and the staff had it ready! Great experience and I’ll be coming back.»

«Overall great place great time — especially for the kiddos»

«Very kind respectful staff.»

«I expected a better level of hotel…. But only average.»

«Great hotel for an overnight stay Conveniently located»

«Rooms and pools were clean. Property well maintained and the staff was very helpful when needing information»

«Loved the location. Bearing able to walk to everything. Staff was friendly and helpful. The rooms were very clean. The breakfast wasn’t much and the staff in there wasn’t as good as the rest of the hotel. The hotel overall just needs some updates and upkeep. Starting to look run down, but so was the visitor center.»

«The view, location and setup were truly amazing and even more so was the staff and how they handled everything needed. We will definitely be staying here again!»

«Very nice property»

«When I arrived late on Thursday night (Friday AM), my room was not clean.»