8/10 – Bra
Michelle og PALM DESERT
12. jan. 2026
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing, except the GM Sydney Reed. Unprofessional and wouldn't let us stay longer due to having a disabled, yet potty trained 16+ year old retired service dog. This place is supposed to be dog friendly! Also Sydney Reed expected us to call to get the TV fixed. Her job Not the guests!!
The rest of the staff are so friendly and very helpful. Especially Kyla.. she should be running this beautiful Extended stay Hotel!
The rooms are very big, looks like an Apt. Full size refrigerator, stove top for cooking, 50' TV - though you have to pay more for better WiFi/Internet. Laundry room with more than one washer and dryer. You do have to take out your own trash,, but wasn't a problem. If you need to get fresh towels, to,etc, you need to go to front desk and request them. Place is quiet. Nearby restaurants, marketplace and urgent care/ hospital.
Would have given this place a 5 star except manager had us leave due to a physically disabled dog. Not to mention that two of us are physically disabled! Filed a formal complaint against Sydney Reed,who should be fired! Other dogs were there that were allowed to stay, but didn't have disabilities. If you plan to go here, stay away from the rudest, unprofessional GM Sydney Reed! Talk to Kyla!!
Michelle
Bodde her 7 netter i januar 2026
