2/10 – Forferdelig
Lester Jn
20. mars 2026
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed atBest Western Plus Hobby Airport Inn & Suites hotel for four nights, from March 17th to March 20th, and my experience was extremely disappointing due to repeated incidents of disrespectful treatment.
On my first night, I checked into a room that was clearly unclean—the bed was not made, and it appeared as though someone had already used the room. I brought this to the attention of the front desk staff, who apologized and were polite. I even took photos. Unfortunately, I was told it was the last available room, so I had no choice but to stay. Despite this poor start, I chose not to escalate the situation and remained a cooperative, understanding customer.
On my last night, Room 124 had a very bad smell upon returning. The front desk did attempt to address it, which I appreciated, but it was still an unpleasant experience and not what I expect as a paying guest.
As someone who travels to Houston strictly for work, having a clean and comfortable place to rest is essential. I paid for four nights, and basic standards should be met without issue.
I have stayed at this hotel multiple times and generally have had good relationships with most staff members. However, there is one employee, Cindy, whose behavior has consistently made me feel uncomfortable and unwelcome, to the point where I have previously avoided staying here because of her.
Yesterday, I extended my stay through Expedia and attempted to call the front desk around 11:30 AM to notify them, but no one answ
Lester Jn
Bodde her 1 natt i mars 2026
