Hoteller i Malvern

«This property has gone steeply downhill since our last stay here. We come into town every couple of months and this hotel had been our go-to for a couple of years. The morning after we arrived, we saw bright pink lipstick on our fitted bedsheet; not mine as I had no makeup with me. There was also a dark brown-black smear on one of the lampshades. One of the two elevators was broken. The washing machine was out of order as was the ice maker on our floor. Our entire room looked and felt dingy and ...

«Good service wrt staff. Minimum breakfast, but good enough.»

«It was very nice, courteous and attentive staff. The bed could have been better, seemed old. »

«This hotel is dated and needs a major facelift. The restaurant and bar are closed! »

«Everything was good»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«Overall good »

«Desmond is top notch! Friendly staff, beautiful grounds, quiet and peaceful. I could on and on. I was really impressed! Thanks for a great stay!»

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«The room was disgusting. Both times I was at the front desk. There were people arguing about why their reservation had been canceled.»

«Staff was very helpful in calling taxis for me.»

«I did not stay for the breakfast. But everything else was excellent »

«Room was and service was great!!»

«Very comfortable room. Enjoyed the bed. Bathroom was well appointed. Kitchen was well laid out. Location was great. Wish we could have stayed longer.»

«Friendly and professional staff and great room!!!»

«The front desk staff member was friendly and quick to get us checked in. With the hotel being a mere few minutes from the airport, it's ideal to save yourself from having to get up earlier than you need to. We had a rental that sat in the parking lot for maybe 10 minutes before I returned it -- so we didn't have to deal with the predatory parking. My only complaint is that my floor had numerous teens/young adults who were running up and down the hall. They were slamming doors, loudly arguing ...

«Really expected better customer service. Upon arrival I valid my vehicle in Porter took my bags but had no cart to put them on so had to carry them like a football. Mile at the checking desk they tell me my room isn’t ready yet so I say how can that be check-in is at 3 o’clock it is now 6 o’clock in the evening. It should’ve been ready to stay in the minute. I booked it so I had to wait about 15 minutes in the lobby why they tried to figure out what was going on meantime the Porter has my ...

«Amazing hotel in Center City. We got a room with a great view of the Philadelphia skyline. Close to everything. We definitely will be back!»

«Great historic hotel »