Hoteller i Malvern

«We were able to check in earlier than expected, and the staff was very respectful, friendly, and responsive throughout our stay. The room was spotless upon arrival, and we had no issues during our visit. Even though we woke up too late for breakfast, we were still able to get coffee and chocolate milk before checking out, which we appreciated. The checkout process was quick and convenient, and parking was easy as well. Overall, we had a great experience and would gladly stay here again.»

«Not well maintained, heating / cooling unit did not work well, and the bathroom was not well cleaned.»

«It was very nice, courteous and attentive staff. The bed could have been better, seemed old. »

«Good service wrt staff. Minimum breakfast, but good enough.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«The hotel, suite and exercise room was great! The staff was very friendly. I will definitely stay again. The only things that could be better is the amount of chlorine in the pool. It was very strong! It burned all of the kid's eyes later that night. Bring goggles!! There was also a very loud knocking noise that came from the pipes in the shower. Otherwise it was a great stay.»

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«Very nice hotel. Clean and lovely pool»

«Front desk and restaurant/buffet staff were excellent. Super kind, considerate and helpful. Room was just ok. Bathroom is painfully cramped. Bathroom floor was flat out gross with shoes sticking to floor. Door to room was difficult to lock from inside and door creaked and groaned upon opening and closing… not on par for a $200+ per night hotel.»

«I had a very disappointing and unacceptable experience with this hotel. I booked through Expedia and received a confirmation for my reservation. When I arrived around 9 PM with my minor child after an overnight flight from Los Angeles, I was told there were no rooms available. Instead of taking responsibility or helping us find a solution, the staff blamed Expedia and claimed they could not contact me because Expedia did not provide my contact information. That explanation was not true, and it ...

«Location was perfect»

«Rooms were a good size, though a bit worn. Things like hand prints on headboards and rust around bath drain and a bathroom sink drain that would not properly seal. Breakfast service was good, on par with a Hampton Inn or Fairfield Inn. One weird thing. You had to go up/down a step to enter or exit a room. A major trip hazard.»

«Our AC was broken for 2 nights and wasn’t fixed after we notified staff. It was 82 degrees in our room. The pocket door to the bathroom broke/fell off the track and had to be forced open or closed every time. This was not able to be fixed during our stay either.»

«This place was all about the location and we enjoyed a festive Friday in Phoenixville. Everything was clean though not the most updated. Very tight room but a decent place to lay your head.»

«Me gustó mucho que aunque en el centro de negocios no sirve nada, ni las computadoras ni las impresoras, pero la señorita de recepción amablemente me lo imprimió»

«Cannot answer since I booked the room for someone else»

«Room was very nice. Good restaurants near by. Shady neighborhood to travel through to get there»

«Holiday Express is top on my list. Little extras like welcoming refreshments and cookies. Always clean and accommodating.»

«The staff was very friendly and was a great source of information about the area. I would definitely stay again.»

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