Hoteller i Malvern

«We were able to check in earlier than expected, and the staff was very respectful, friendly, and responsive throughout our stay. The room was spotless upon arrival, and we had no issues during our visit. Even though we woke up too late for breakfast, we were still able to get coffee and chocolate milk before checking out, which we appreciated. The checkout process was quick and convenient, and parking was easy as well. Overall, we had a great experience and would gladly stay here again.»

«Not well maintained, heating / cooling unit did not work well, and the bathroom was not well cleaned.»

«It was very nice, courteous and attentive staff. The bed could have been better, seemed old. »

«Good service wrt staff. Minimum breakfast, but good enough.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«The hotel, suite and exercise room was great! The staff was very friendly. I will definitely stay again. The only things that could be better is the amount of chlorine in the pool. It was very strong! It burned all of the kid's eyes later that night. Bring goggles!! There was also a very loud knocking noise that came from the pipes in the shower. Otherwise it was a great stay.»

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«Overall good »

«Front desk and restaurant/buffet staff were excellent. Super kind, considerate and helpful. Room was just ok. Bathroom is painfully cramped. Bathroom floor was flat out gross with shoes sticking to floor. Door to room was difficult to lock from inside and door creaked and groaned upon opening and closing… not on par for a $200+ per night hotel.»

«I had a very disappointing and unacceptable experience with this hotel. I booked through Expedia and received a confirmation for my reservation. When I arrived around 9 PM with my minor child after an overnight flight from Los Angeles, I was told there were no rooms available. Instead of taking responsibility or helping us find a solution, the staff blamed Expedia and claimed they could not contact me because Expedia did not provide my contact information. That explanation was not true, and it ...

«Perfectly located to everything we needed.»

«Clean room, helpful staff. Bar closed at 9 on a Friday night and food was pricey but good.»

«Regrettably, an individual contracted an illness during our stay at the hotel. Despite our repeated attempts to contact the hotel through various channels, including phone calls and emails, we were met with no response. The hotel staff was also aware of the situation but continued to send messages regarding arrival, rest, and departure at a time when the individual was in the hospital bed.»

«Excellent location in heart of downtown Phoenixville. Great service and comfortable stay.»

«This was a very last minute stay and it was perfect for that. My flight was delayed overnight and I needed a clean place to spend the night and it fit the bill.»

«Lots of parking. Great location. Fun room with the art!»

«Room was very nice. Good restaurants near by. Shady neighborhood to travel through to get there»

«Holiday Express is top on my list. Little extras like welcoming refreshments and cookies. Always clean and accommodating.»

«Nice access to downtown.»

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