Hoteller i Malvern

«It was very nice, courteous and attentive staff. The bed could have been better, seemed old. »

«Very clean!!! The staff were great. Very good customer service. Breakfast was decent. The usual free breakfast. I do not mind staying here again. And if you are a travel medical staff for Paoli, this is a good location. 7-10 minutes from the hospital.»

«This hotel is dated and needs a major facelift. The restaurant and bar are closed! »

«Good service wrt staff. Minimum breakfast, but good enough.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«I don’t know how this hotel is still in business. Dirty, no staff, many briken things in room, dirty bathroom, half a roll of toilet paper and no staff to call after 9 pm or before 9 am. Constantly tells people they don’t have rooms for them even when they have confirmation #. Happened to us and we waited 2 hrs for a room. The lobby was full of other people in the same situation. No way this hotel passes any inspection. Impossible. We left 1 day early and went home just to not stay there for ...

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«Great room and spacious enough for me and my dog. Conveniently next to Starbucks also»

«Everything was good»

«I gave it 3 stars on staff because this is a hotel that operates essentially without staff. They email you a key code to get into your room, but there is no front desk and no visible staff on sight. I’m sure this is why their prices even while the rooms are nice.»

«I was pleasantly impressed that a 150 year old property was so well maintained »

«This staff was so amazing and accommodating! Would absolutely stay again no doubt about it!»

«It is a nice hotel and very clean. The staff who clean do an excellent job. But if I’m honest I’ve had to work with Fairfield booking multiple times in the past and they always are making mistakes. They don’t book dates right, I have seen some be rude to customers, I have been mischarged at times. I have to use this hotel for local events but honestly wished I had betters options just because the front desk people. I have tried to work with sales by email and not get ...

«room clean and as advertised»

«The breakfast was awesome. We have seen a sofa in the picture that was not available in the room. The behavior of the staff at the counter while checking in needs improvement. Should be more welcoming, otherwise she was fine. The room was neat and clean, bathroom was very clean, nice. But my wife got a damp smell coming from the shower curtain and bed sheet. Otherwise everything was fine.»

«I like breakfast service»

«I had a mixup with reservation dates at Marriott and they said they were sold out. I had to search for another place to stay and came across Normandy with Reasonable reviews at a Reasonable price. I was shocked by the amenities for the price. I would have paid double the price for a place as nice as Normandy. Clean, rooms look like brand new. Nice smell when you walk in the room. Double Thumbs up.»

«Wonderful staff always helpful and friendly that is what brings me ba c k every month»

«Great experience, staff was helpful and friendly. Would be helpful and useful if front desk had a small tool kit. I needed a pair of small pliers for a small task, and front desk couldnt help. resolved issue on own. But just a smal kit would have been helpful.»