Hoteller i Malvern

«We were able to check in earlier than expected, and the staff was very respectful, friendly, and responsive throughout our stay. The room was spotless upon arrival, and we had no issues during our visit. Even though we woke up too late for breakfast, we were still able to get coffee and chocolate milk before checking out, which we appreciated. The checkout process was quick and convenient, and parking was easy as well. Overall, we had a great experience and would gladly stay here again.»

«It was very nice, courteous and attentive staff. The bed could have been better, seemed old. »

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«Good service wrt staff. Minimum breakfast, but good enough.»

«Not well maintained, heating / cooling unit did not work well, and the bathroom was not well cleaned.»

«Front desk and restaurant/buffet staff were excellent. Super kind, considerate and helpful. Room was just ok. Bathroom is painfully cramped. Bathroom floor was flat out gross with shoes sticking to floor. Door to room was difficult to lock from inside and door creaked and groaned upon opening and closing… not on par for a $200+ per night hotel.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«Overall good »

«I had a very disappointing and unacceptable experience with this hotel. I booked through Expedia and received a confirmation for my reservation. When I arrived around 9 PM with my minor child after an overnight flight from Los Angeles, I was told there were no rooms available. Instead of taking responsibility or helping us find a solution, the staff blamed Expedia and claimed they could not contact me because Expedia did not provide my contact information. That explanation was not true, and it ...

«The hotel, suite and exercise room was great! The staff was very friendly. I will definitely stay again. The only things that could be better is the amount of chlorine in the pool. It was very strong! It burned all of the kid's eyes later that night. Bring goggles!! There was also a very loud knocking noise that came from the pipes in the shower. Otherwise it was a great stay.»

«The room was fabulous. Very spacious & very clean.»

«We had a two queen room that was quite large. The room had nice beds and high ceilings, but no fridge or microwave. I know there was one in the lobby, but would have been nice to have one in the room.»

«Excellent location in heart of downtown Phoenixville. Great service and comfortable stay.»

«Clean room and parking»

«Place was fine. Minor issues were a very loud HVAC unit, very low shower pressure. Breakfast ok.»

«Comfy»

«Ok hotel with spacious room. The breakfast isn’t any good. We arrived 40 minutes before it closed. Most was empty.. there wasn’t even coffee left…and the woman who worked there obviously wasn’t going to do anything about it. Checking in was difficult. There is no reception and we where supposed to receive a mail or textmessage with instructions, which we didn’t. Apparently they could not send a message to an European phonenumber….We where able to get in contact over the phone, and it worked ...

«We real enjoyed our stay at the Inn. The rooms were very clean and comfortable. A couple of small quirks such as spotty internet and the bathroom door would not close but other than that we loved everything. Front desk staff was very helpful and the onsite restaurant Krazy Kats was great. My wife visited the Spa and said it was terrific.»