Hoteller nær Hinckley Hills Trailhead

«Was good»

«It was clean, staff was nice at check in. It definitely needs upgraded. And wish there would have been more warm options at breakfasts instead of all breads. Eggs and meats for those with dietary restrictions is nice. »

«Room was very clean and upgraded. The air system was very responsive. »

«Yes, plenty of choices for breakfast. Daily menu changes too. Parking was close and well lit.»

«Bathroom was dirty. Sheets were in rough shape. Front desk staff either too lean or just not paying attention to people coming in. Breakfast area was not kept clean. No plates. Thought it was a coffee carafe with water by the instant oatmeal. Turned out to be cold water. Not marked. Parking was ample. No printed guide for tv channels. Tv remote was barely held together for one of our rooms-broke. Towels were dingy (not white) and sand paper like. Bathtub had the finish worn off inside ...

«We were only there for one night but the staff were friendly and the room was clean. We would definitely stay again.»

«I booked a king size room and when I arrived, they indicated they didn't have any more available. The rooms appeared run down. Bed was not comfortable.»

«Room was smelling bad, light wouldn’t turn off. And plus it was even missing something like remote. No microwave. Door sometimes doesn’t lock properly. That place is terrible. Staff was good »

«It’s so nice to have somebody who is actually nice to you when you are checking in. Very friendly; that’s honestly that’s hard to find at hotels today. The hotel itself has always been clean and the rooms have always been nice. One of my favorite places to stay.»

«We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean, ...

«Breakfast was perfect lady at the feont desk during check in was eh. And the pool was cracked didnt get a notification beforehand and that is why we booked that hotel »

«The breakfast was very good, it would be great if bacon was added. Better cleaning around the rim of the bathtub is needed in some rooms. »

«The staff was so friendly. The breakfast was varied, plentiful, and delicious. The coffee was ground fresh for each cup. There were snacks, chips and ice cream available at all hours, along with water bottles. The room was clean, the bed comfortable. The location was convenient to the interstate. A great stay.»

«Yes everything was great the staff was very friendly and helpful. Would be great if breakfast lasted till 11 instead of 10. »

«Very Clean and friendly staff.»

«Clean room, helpful staff wonderful location, delicious buffet breakfast»

«Poor customer service»

«Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. »

«Juice machine out of order. Could not contact hotel for shuttle from the airport. Men's restroom out of TP. No attempt to apologize that we had to spend $30 for an Uber from the Airport to the Hotel. We won't be back.»