Hoteller i Hinckley

«Rooms were very nice for the price point. Staff was super rude to every customer. Should definitely work on customer service.»

«I had a great stay at this property. It is an older hotel, but well-maintained.»

«The staff was nice, and I never heard a plane take off. The problem is ROAD NOISE. This hotel fronts a major road. If you’re on the south side of the hotel (half the rooms) the road noise is really hard to sleep through. The A/C worked but there wasn’t any setting for “constant fan” so no good option for white noise. The room was clean but smelled of tobacco smoke, even though it’s a non-smoking hotel. The carpet in the stairwell was dirty.»

«Great for a quick stay»

«Very quiet for its close proximity to the airport.»

«The rooms were dirty, children ran up and down the hallways knocking on doors late at night, and the pool was ice cold. The floor and elevator had water laying without any caution signs.»

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«It was advertised that there was an Airport Shuttle,I landed at Cleveland International and exited the airport to look for said shuttle.When I couldn’t find one I contacted the hotel, I was told that I should have contacted them 24 hours in advance, the person was very abrupt. Then she said that she had people in front of her, I was looking for a pen to copy down the address, without asking if I could be placed on hold, she put me on hold. I decided to wait until the next day to have a ...

«We had a bit of confusion with our reservation that we made through expedia but the hotel management helped us to make it right. After that the room they put us in had a plugged pipe in the sink, which was giving off a horrible odor. I reported it to the manager and they offered to move us - which we did NOT want. Then they had maintenance come the very next day (earliest possible) to correct the problem. Staff was very friendly and good to work with. The maintenance man called me personally ...

«All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again.»

«My room was awful. Door barely closed and there was an unsanitary smell throughout the building.»

«Fint oppusset hotell! Gode senger og fine rom. Kunne vært bedre frokost, tomt for egg da vi spiste. Lite utvalg av pålegg. »

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«Fornøyd med oppholdet. Rent og ryddig men til tross for at renhold på rom foregikk i gangene hver dag, kom de i løpet av 8 dager ikke en eneste gang til mitt rom. Selv om jeg hang ut lapp på døra. Måtte henvende meg til resepsjonen for å spørre og da fikk jeg byttet ut det jeg ønsket. Ellers et rolig område med mange studenter. Ikke så mange butikker i nærområdet, mest puber og noen restauranter. Noe støy på kveldstid, men ikke noe som plaget meg nevneverdig. Totalt sett fornøyd, men ganske ...

«The lady that checked me in was wonderful and very nice. The door by where I parked never locked and that concerned me, as the property was not secured. Walking through to get to my room with my children was unpleasant as the building reeked of marijuana. I understand it is legal in the state but I was not expecting to encounter it at the hotel. The room was clean and comfortable - so the staff were great!»

«Clearly the room was worth the value. Not great and not bad»

«Fine rom, hyggelige ansatte. »

«Pleasant stay all the way around. Reasonable rate and clean comfortable room. Thanks!»