Hoteller nær Lake Brunswick

«Very nice hotel and family friendly. Staff was very friendly as well. Would definitely come back»

«Some protein would be helpful Eggs, ham, bacon, sausage. »

«I rented a room for the evening for my sons hockey tournament we checked in and our room and our teammates room had bed bugs we went to desk to inform staff and they went up to room and argued that it was just dirty not bed bugs well I know what bed bugs look like and to find out 6 day ago a review came in that they had bed bugs. The staff proceeded to argue about a refund and we ended up switching hotels I will never stay at a best western again I also told the hockey tournament directors to ...

«All was good! Hotel, staff, breakfast and the fresh ground coffee was outstanding!»

«Great General Manager - every thing was well stocked and very comfortable. Appreciate the staff, even though the hotel looked fully booked when we were there.»

«Breakfast was good room had roaches shower nasty hotel hallways smell like dog. »

«Clean room, helpful staff wonderful location, delicious buffet breakfast»

«Hotel was noisy all night. People yelling in the hallways, slamming doors, playing tv’s and music very loud. »

«Easy parking. Didn’t make it to breakfast »

«Old hotel. Elevator wasn’t working the whole 3 nights stay. We have to carry our luggages to the stairs to the third floor. The room was old, the front door locked but there’s a noticeable gap. The bathroom is so small. When a person is sitting in the commode and someone opens the door, it will hit the person sitting in the commode.parking is so difficult. Not a whole lot of options or choices on the breakfast buffet.»

«This was an absolutely unacceptable experience, and I would not recommend this hotel under any circumstances. After being placed in three different rooms, I ultimately chose to leave and stay at another hotel across the street. Each room presented serious and consistent cleanliness failures that should never occur in any property. Room 1: The bed sheets had clearly not been changed. They appeared used, with visible hair and what appeared to be bodily fluid stains. Room 2: The bed again had ...

«The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.»

«Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues.»

«Jackie was so kind! Really appreciated her help. »

«Room was very clean and spacious. Staff super friendly. Everything was great!»

«Everything was great except the broken ice machine on the 3rd floor. Also the window curtain was not fully attached, it was coming off the track.»

«Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! »

«Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. »