Hoteller nær Hilldale Golf Club

«Clean room»

«Room was clean for the most part. We pulled out the sofa bed and underneath we found french fries and other garbage, so that doesn’t get cleaned regularly. Sofa bed was incredibly uncomfortable to sleep on, per my boyfriend. The bed mattress was very comfortable. Front desk staff were friendly. Pool was chilly but refreshing on a hot day in July. The tv’s have apps and you can sign into your streaming services to watch tv. I would stay here again.»

«Clean and quiet.»

«It was a good stay, the fact that it had a kitchenette was amazing, we could make our own meals. There is no direct public transport and it's a bit away from things like restaurants, pharmacies, groceries, etc. They offer coffee and tea in the mornings and there is no housekeeping if your stay is shorter than 7 days. Other than that, we are happy with our stay!»

«The rate charged is not commensurate to the service. No room cleaning, towel change etc. The facility should decide if they are using AI or front desk staff. The check-in AI screen placement is wrong. Improve on privacy»

«It was ok»

«We immediately noticed two issues in our room: the sink plug was broken, and the bedside lamp on the right side of the bed was unusable as there was no nearby outlet. The more serious issues was when we discovered that the bed linen had not been changed from the previous guests. The bottom sheet had visible urine stains and was heavily creased, indicating prior use which we reported to the receptionist on duty, Tom. We got clean sheets, which we had to change ourselves, when we discovered ...

«We have stayed here before. Great hotel and the breakfast is outstanding. The room was clean and quiet. We were close to everything we needed.»

«Horrible experience on multiple levels of service. We asked for clean bed sheets and the desk manager told us no, bed sheets are only offered to be changed every other day. We will never stay there again. We frequent the Schaumburg area and are deep disappointed with the quality of the service, I have multiple photographs of chipped paint and damage to the room we stayed in that was prior to our arrival. The ac unit was leaking. The ice machine even down the hall sounded like a freight train. ...

«I had a great experience at this place. The receptionist was polite, cheerful, and helpful with all my requests. I’ll definitely recommend it to everyone. The trip was worth it. The room was clean, and the facilities were excellent. I even received a water bottle and chocolate at check-in, which was a pleasant surprise. It’s clear that this place takes good care of its guests.»

«Overall a very nice stay. Staff were very friendly and helpful. The location relative to the airport and food spots is really convenient, especially for families. Strong value for money. The pool and fitness rooms were also really nice inclusions (again, big help for famliMy lone issues were the AC/climate control in the room did not work at all which would've been a real problem had the weather been more severe, and though an extra sofa bed was included in the room, there were no extra blankets ...

«Appreciated the 2:00 AM service!!!!»