Hoteller nær Heritage Park

«This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated.»

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«Stayed for 3 nights for a convention, was glad for my choice as it was economical and convenient for my needs. Good breakfast, Good staff. Room was clean and hotel restaurant was good.»

«We had an INCREDIBLE time!! We knew nothing about Basswood prior to arriving. The staff was amazing, Laura took care of us with a very specific scenario we hadn't anticipated and we are so grateful for her! Our cabin was awesome. The playgrounds were perfect for the kids. The front office / general store had so many cool things for souvenirs and to eat. The pizza was SO GOOD!! The main thing we didn't know about was the activity packed weekend they put together for the families. Scavenger hunt, ...

«Great stay near the airport»

«Thanks for everything tbey were so helpful»

«Nice and quiet place close to the airport. The room was clean and spacious, and the staff was kind and helpful. The cons were the smell of weed in the hallways, but the room didn't smell, so it wasn't really a big deal. Also upon further inspection the floor underneath the bed wasn't cleaned to the same standard as the rest of the room. All in all, a good stay at a good price.»

«New and clean. Has washer and dryer. Next door to our destination place.»

«No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out.»

«A nice quick and easy stay.»

«Good stay»

«Great hotel»

«The staff was friendly and the price was budget-conscious. However, there were lots of issues with overall cleanliness. The first room we were given hadn’t been cleaned at all (bed unmade, trash in the bins, towels used), and the second room clean in a rushed sense. The room needed a good vacuum, the ice bucket and keurig were dusty, the larger amenities were old/damaged… ironing board had huge stain, the curtain on the chain window treatment would get stuck, it was scratched. The towels were ...

«Staff very helpful»

«They should do daily clean to check often to customers needs»

«I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!»

«The overall experience was amazing and the breakfast and dinner options were good!»

«We were without water our entire stay. We could not use the bathroom, take a shower or have hot coffee. No amends were made at all. We paid normal rate for a Hilton Hotel and had no water. We will not stay here again.»