4/10 – Dårlig
SCOTT
Reiste med familie
17. feb. 2026
We utilized Best Western Plus as a one night stay before a flight at 6am in the next morning. I researched to make sure they had a shuttle and would store our vehicle. All was good until I arrived. At the counter it posted that shuttles only ran from 4am - 11pm. My return flight got in at 11:30pm. This was never mentioned on their website. I talked to the counter person about this issue. I live 2hr from Kansas City and am not familiar with their Uber/Taxi services. The person behind the counter said to call when we return and they would assist. When we returned THEY DID NOT assist. We were stranded at the Airport for TWO hours trying to get to our vehicle. By that time is was 1:30am in the morning. We has to pay another hotel that neighbors Best Western to stay at their hotel and shuttle us. I also had to take an extra day off work because we didn't make it home that night. The WORST part of all this frustration is that Best Western charged me the same rate as the Airport vehicle storage lots (SPOT). If I used the airport, I would have had a shuttle to my car and been able to drive home by 1:30am. NEVER STAY AT THIS HOTEL!!
SCOTT
Bodde her 1 natt i februar 2026































