Hoteller i Hatley

«Firstly, want to state the staff is always warm, friendly & accommodating. The room was clean and comfortable, but had a “foot” smell, (have noticed this on prior stays)-a deep clean of the carpets may be in order. We used a side door for convenience and just outside of it the pavement has a large, uneven gap that’s a considerable safety issue. Hopefully that can be repaired before anyone is more seriously injured. While these are maintenance issues that are easily addressed, I’d like to ...

«The staff were excellent! The breakfast was hot and delicious I can’t believe how good the biscuits and gravy was! The pool area was also wonderful I could not get my 5 year old son out of it! We will be staying here for every future visit!»

«Room was comfy and clean, breakfast was great. No complaints, will go back when needed.»

«Denise in the bar was extremely friendly and provided excellent service! The breakfast was delicious!»

«We loved the spacious room, and how quiet and safe it felt. We did have a dirty shower, besides that it was a great stay!»

«They initially had us in a 2nd floor room, but we're able to switch to ground floor room as I can't do the stairs. In that regard they were very accommodating. The bedding and towels were very clean, but the floor was filthy and the soap/shampoo/conditioner containers empty. I notified the front desk who said they would tell housekeeping. No problem as they were not expecting to put us in that room. But after 4 days...floor still filthy, no soap, shampoo or conditioner. Also weird that ...

«Room was clean, recently remodeled. Staff kind and quick.»

«We were pleased with our stay. Front desk was friendly.»

«Newer property in heart of Mosinee. Restaurants, breweries, river and parks walking distance. Definitely stay here over choices along the major highway.»

«It was nice, tidy, smelled clean, and looked pretty new. Can't ask for much more»

«Very disappointed with this hotel!!!! We booked two rooms with two queen beds, but when we arrived, the front desk told us they only had one room with two queen beds. They said Expedia sold a room type that the hotel did not have available. Our second room had only one queen bed. The second room also had a bad smell, and the bathroom was dirty. When I reported it to the man at the front desk, he seemed annoyed and uncaring. His attitude made me feel like I should be grateful that we got ...

«👍»

«The whole place smelled awful. The lock on the back door of hotel was broken off and gone completely. The door of the room was damaged like someone has previously tried to break into the room. We did not stay and they did not offer a refund.»

«Great experience for a quick night!»

«Very dirty»

«Clean. Modern, excellent, complete furnitionshing. Finding locations easily and not distant. Staff thoughtful, respectful, I felt important.»

«Great home with wonderful architecture history»

«Pool on small side»

«Being on first floor on a soccer tournament weekend it was loud till 11:00 pm and we were woken up at 5:30 am by the noise of kitchen staff doing things for breakfast. Didn’t get much sleep.»

«Clean rooms and good beds»