Hoteller i Halesowen

«Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn ...

«Room a little hot, difficult to sleep but it was more than made up for by the great staff, excellent breakfast and great views from the beer garden»

«Everything was good»

«The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean.»

«Lots of parking. The waitress at breakfast was great and couldn't do enough for me. I stayed 2 nights, 1st breakfast perfectly cooked, the 2nd breakfast not so great. Prices are about right The room was big, clean light and airy with good facilities. Definitely an above average establishment. I would definitely re visit.»

«Most impressed by: The Staff, they were lovely. Breakfast was delicious. Entertainment, Colin Mills was outstanding. The bedroom was bright, airy, clean and nicely laundered. Not so good: Lift didn't go to top floor where we stayed so we had lots to carry, which was quite difficult for our party. Bathroom was not as clean as it could have been. »

«Great location to where I needed to be. Cadburys world is 3 mins away and the hotel restaurant serves really nice food and roast on Sunday. »

«Lovely country house hotel, friendly staff, excellent dinner and breakfast and good value. »

«👍👍👍»

«Familje 2 voksene og to barn.ekstra sengene til barna var veldig dårlig. Barna sov nesten ikke. Vekdig tynn madrasser.kjwnte jærnet gjennom madrassen.»

«Air conditioning broke during night setting off an alarm which woke me up spoiling my nights sleep, which was reason for coming the day before my conference. Once i worked out what it wasand rang receptionstaff came and switched off air con unit. However, this meant room became uncomfortably warm. Disappointing given the price paid. Fely a partial refund should have been offered.it wasnt. Fish and chips nice in restaurant. However, hot breakfast items were not warm which was unfortunate.. »

«Veldig hyggelig betjening, God restaurant. Dårlig/ustabil WIFI. Gode senger og bra inneklima.»

«Valgt stedet for å være "langt borte" og det var det og stedet leverte. Frokosten var absolutt i topp-klasse for en eks-britt som lever nå i Norge. Stedet var også valgt for utvalg av engesk øl, og stedet leverte der også. Eneste minus var romplassering. Vi fikk et rom som delte vegg med toalettene hvor det høres ut som om håndtørke er montert, dermed var det lyd derfra inntil puben stengt. OK det. Verre var hvor lytt det var mellom rommet vårt og naborommet forårsaket av en tynn dør i mellom ...

«Det var oppussing der - masse bråk og det opplyste Hotels.com ikke om, burde fått tilbake pengene - hadde ikke bodd der om jeg visste - alt bra utenom det»