Hoteller nær Hakone sjørøverskip

«Everything Excellent»

«床暖房が快適でした»

«My sister and I had a terrible day of traveling, when we got to Yuyu Hakone Suna had saved the last onsen time for us. She was so kind and made sure we had everything we needed and made us feel very welcomed. Amazing service. »

«The room was clean and spacious, but the bed linen—especially the quilt—was terrible. It looked very old, with visible pilling, and the quality felt extremely cheap.»

«First time staying with Rakuten. The check in process was a bit weird at first but overall very easy. You check in on a tablet in the room and then you connect to an operator who finalizes your check in. You get a PIN code to enter the room was… pretty easy. The unit was spotless. Very clean. Had everything you need in the kitchen. The onsen was nice. Only thing missing was a view. »

«The villa is great. We loved everything about the unit. It was spacious and clean, had lots of amenities, and the private onsen was great. The layout for us (6 people) was awesome. The unit had multiple toilets and places to get ready. The fully equipped kitchen was very much welcomed. While we did not cook, and only heated up store-bought food and cup noodles, there are pots and pans and even an outdoor grill if you want to cook. There is even a vending machine that has limited food options ...

«The property is very good for the authentic experience. A bit older but still modern (washrooms could be upgraded). It's really for the onsen experience and the food. A true spa resort! We went and it was early spring and rainy so less to do around the area.»

«Perfect for traditional style home. Staff was very nice some English as well.»

«広く、部屋に露天風呂ついている部屋でした。 シャワーもあります。 朝食がとておいしいです。バイキングでした。 コンビニは近くないので、ホテルでちょっと売ってます。»

«Hvis du vil komme deg litt vekk fra støy og folk og hvile i landelige områder er dette perfekt sted for deg. »

«What an amazing hotel. The highlight is the onsen, absolutely incredible. They have 2 onsen rooms, male and female. Both rooms have 2 onsens, indoors and outdoors, as well as a sauna. Changing rooms are clean with hair dryers, towels, lockers and other amenities. Staff were very kind, allowed us to borrow umbrellas when it was raining, they have a giftshop inside too. 10/10»

«まずは、想像した以上にすごいところにありました。 急な坂道を10分弱登り続け、狭めの石段を上りさらに螺旋階段を上がった先にフロントでした。 ほとんどのスタッフさんが海外の方でしたが、言葉遣いや所作も丁寧で迅速でした。食事中も常にスタッフさんがいるので空いたお皿をサッと下げてくれたり、ビールやご飯のおかわりもしやすかったですし、ご飯も夜も朝も本当に豪華だったので、高級レストランにいるような感覚でした。細かいところの清掃と他の口コミにありますが、私達的には許容範囲で強いて言えば芳香剤の香りがどの部屋も強く感じるかなくらいです。総合的には各地の日本人スタッフが多くいるホテルよりスタッフさんの対応もよく、部屋のアメニティもクレンジングと化粧水乳液の他にボディミルクやヘアミルクもあり豊富で満足でした。»

«大人2名ずつ計4名での利用です。お部屋は少々小さめですが、くつろぐには十分でした。お食事も美味しく、お風呂も良かったですがなによりスタッフの皆様がとても親切でした。おかげさまでとても気持ちよく過ごすことができ、大変感謝しております。»