Hoteller nær Gregg Russell Harbour Town Playground

«Everything was top notch»

«We were up all night because the room smelled of paint. The building was undergoing renovations. To combat the smell, we kept all the windows open. Unfortunately, we couldn’t reach customer service because it’s automated, and you never speak to a real person. It was the worst experience. I’ve switched to the Heritage hotel, but I can’t say it’s any better. In fact, it’s probably worse. There’s construction scaffolding, and it’s incredibly loud. I’m disappointed with Marriott.»

«The staff was very friendly and helpful. The hotel is very walkable to a lot of amenities which was perfect!!»

«Terrible!!!!!!! No hot water and no help what so ever. Asked kindly for compensation for the inconvenience and nothing. Apparently it’s my problem. Not being able to take a shower and how they are cleaning linen and the kitchen with cold water doesn’t sound very sanitary to me. »

«The staff needs a reality check in customer service. Overall, just rude and unprofessional. The only kind people we encountered were the ladies staffing the breakfast area in the mornings. Most front desk staff acted inconvenienced when approached by a guest. Guests are usually vacationing and the last thing they want to deal with is an unhappy Employee. »

«Clean and convenient.»

«We enjoyed a one night stay, as we traveled further south, breaking up our vacation journey. The time during the day spent on the beach was fantastic and the evening was exceptional getting to watch some live music with my wife hanging out by the cabana bar.»

«Had a great experience with Simply Rewards inn. The whole process was smooth, professional, and easy! They really take the time to make sure you understand everything and actually care about & helping me get the most out ofof my stay Communication was on point, to the young lady that check me this Morning and everything was handled in a timely manner. Definitely recommend them if you’re looking for something reliable and as advertise just like the pictures😊 -Michael »

«I had the best sleep of my year at this hotel in HH. It was clean and the beds were so comfortable. I will definitely stay here again! The continental breakfast was great!»

«The staff here is top notch! They communicated via text to welcome us and let us know to advise them of any needs. Addie is amazing! She did a great job with answering our questions and checking on us throughout the stay. The grounds are extremely clean. They do an excellent job of maintaining the building also ans cleaning the rooms. Everything about this place is top notch! In fact, this was our 2nd stay. We loved it so much the first time we were here a weekend ago, that we decided to come ...

«Everything was amazing and so close to the beach, shopping outlets and restaurants will be coming back very soon !!»

«I had a great stay at SpringHill Suites by Marriott. The room was very clean, and the overall atmosphere was peaceful and relaxing. The staff was friendly, professional, and made sure everything went smoothly during my visit. I would definitely stay here again and recommend it to others looking for a comfortable and quiet place to stay.»

«Overall the hotel was nice, clean and spacious. Our toilet did not flush and the hotel did not seemed staffed to accommodate any guests requests. They dropped a plunger off at our door and walked away. It was a good thing we were only there for one night. »

«Breakfast was fresh»

«From concierge to reservations to accommodations and safety - top notch!»

«Great stay for low price!»

«Rooms are showing wear and tear...paint nicks. Also first room was so musty smelling we requested to be moved. Second room was better but still needed some TLC on paint as well as entry door to hallway for our room entry. Some of front desk staff was helpful, however young woman who checked us in was not.»

«Everything was great. My only issue was the dining. A little too fancy with non traditional foods »