Hoteller nær Heron Point by Pete Dye at Sea Pines Resort

«The staff here is top notch! They communicated via text to welcome us and let us know to advise them of any needs. Addie is amazing! She did a great job with answering our questions and checking on us throughout the stay. The grounds are extremely clean. They do an excellent job of maintaining the building also ans cleaning the rooms. Everything about this place is top notch! In fact, this was our 2nd stay. We loved it so much the first time we were here a weekend ago, that we decided to come ...

«Clean and convenient.»

«The staff needs a reality check in customer service. Overall, just rude and unprofessional. The only kind people we encountered were the ladies staffing the breakfast area in the mornings. Most front desk staff acted inconvenienced when approached by a guest. Guests are usually vacationing and the last thing they want to deal with is an unhappy Employee. »

«We enjoyed a one night stay, as we traveled further south, breaking up our vacation journey. The time during the day spent on the beach was fantastic and the evening was exceptional getting to watch some live music with my wife hanging out by the cabana bar.»

«The staff was very friendly and helpful. The hotel is very walkable to a lot of amenities which was perfect!!»

«Terrible!!!!!!! No hot water and no help what so ever. Asked kindly for compensation for the inconvenience and nothing. Apparently it’s my problem. Not being able to take a shower and how they are cleaning linen and the kitchen with cold water doesn’t sound very sanitary to me. »

«Everything was top notch»

«Everything was great. My only issue was the dining. A little too fancy with non traditional foods »

«The property at the Omni resort in Hilton head is beautiful and well maintained. We had a little hiccup upon check in with our room. But the hotel staff quickly intervened and found us a comparable alternative. I’d say the best part of our stay was the staff. Everyone was lovely, accommodating, and genuinely interested in keeping the guests happy.»

«We were up all night because the room smelled of paint. The building was undergoing renovations. To combat the smell, we kept all the windows open. Unfortunately, we couldn’t reach customer service because it’s automated, and you never speak to a real person. It was the worst experience. I’ve switched to the Heritage hotel, but I can’t say it’s any better. In fact, it’s probably worse. There’s construction scaffolding, and it’s incredibly loud. I’m disappointed with Marriott.»

«Rooms are showing wear and tear...paint nicks. Also first room was so musty smelling we requested to be moved. Second room was better but still needed some TLC on paint as well as entry door to hallway for our room entry. Some of front desk staff was helpful, however young woman who checked us in was not.»

«Overall the hotel was nice, clean and spacious. Our toilet did not flush and the hotel did not seemed staffed to accommodate any guests requests. They dropped a plunger off at our door and walked away. It was a good thing we were only there for one night. »

«Staff was helpful and friendly»

«Had a great experience with Simply Rewards inn. The whole process was smooth, professional, and easy! They really take the time to make sure you understand everything and actually care about & helping me get the most out ofof my stay Communication was on point, to the young lady that check me this Morning and everything was handled in a timely manner. Definitely recommend them if you’re looking for something reliable and as advertise just like the pictures😊 -Michael »

«Breakfast was excellent.Easy parking. Front desk very helpful.»

«Everything was amazing and so close to the beach, shopping outlets and restaurants will be coming back very soon !!»

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