Utendørsbasseng, bassengparasoller og solsenger

Anmeldelser av IG Nachosol Premium Apartments by Servatur - Adults Only

3 out of 5
IG Nachosol Premium Apartments by Servatur - Adults Only
Avenida Veneguera, 3, Puerto Rico, Mogan

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 35 av totalt 72 anmeldelser." "
Rangering på 8 − Bra. 27 av totalt 72 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 72 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 72 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 72 anmeldelser." "

8,8/10

Renhold

7,4/10

Personale og service

7,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 15 netter i januar 2024
Svar fra IG Hotels den 20. feb. 2024
Dear customer:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with all of us.We are very happy to have met your expectations and that everything was to your liking.We thank you for giving us the highest rating as we work hard every day to give the best service to all our customers.We hope to see you again soon.Kind regardsIG Hotels.Reception

8/10 – Bra

Asgeir

Likte: Renhold
Meget bra opphold.
Bassenget var kaldt ca, 20 grader nå i februar. Står at det blir oppvarmet av solceller men det virket som hadde liten effekt. I tillegg må du gå forbi andres terasse for å komme til din hvis du bor på midten. Din inngang til leiligheten er terrassedøren. Men utover det var det nydelig utsikt og fin leilighet. I tillegg var det supermarked 100 meter ned i gata.
Bodde her 7 netter i februar 2024
Svar fra IG Hotels den 20. feb. 2024
Dear Asgeir:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with all of us.We are very pleased that we met your expectations and that you enjoyed the views and your room.Our staff check the temperature of the pools daily and it is usually between 23 or 25 degrees although it also depends on the weather conditions.We look forward to seeing you again soon.Kind regards.IG Hotels.Reception.

10/10 – Utmerket

Chanett

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 7 netter i oktober 2023
Svar fra IG Hotels. den 25. okt. 2023
Dear Chanett:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very pleased to have met your expectations and that everything was to your liking.We hope to see you again soon enjoying our facilities and services.Kind regards.

10/10 – Utmerket

Lena

Bodde her 14 netter i oktober 2022
Svar fra RECEPTION den 19. des. 2022
Dear Lena:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy that everything was to your liking and that we met your expectations.We look forward to welcoming you again.Best regards.

8/10 – Bra

Anne Karin

Likte: Renhold og romkomfort
Bodde her 15 netter i november 2022
Svar fra RECEPTION den 17. des. 2022
Dear Anne Karin:Thank you for choosing IG Hotels to enjoy your holiday.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers.We hope to see you again soon.Kind regards.

10/10 – Utmerket

Svein Adolf

Likte: Renhold og romkomfort
Bodde her 4 netter i november 2022
Svar fra IG Hotels den 5. des. 2022
Dear Svein Adolf:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers.We hope to see you again soon.Kind regards.

8/10 – Bra

John

Likte: Renhold og romkomfort
Fint hotell med basseng, som ligger i et rolig område, nært til en liten butikk
Bodde her 18 netter i oktober 2021
Svar fra Departamento de Recepcion den 7. nov. 2021
Dear John: Thank you for choosing IG Hotels to enjoy your holidays and for sharing your experience with us. We are very happy to have met your expectations and that everything has been to your liking. Do not hesitate to contact us for any other question. We hope to see you again soon. Kind regards.

10/10 – Utmerket

Hans Armando

Likte: Renhold og romkomfort
Todo perfecto! Repetiría sin dudarlo.
Un lugar on bastante privacidad. Un descanso perfecto, un buen aire acondicionado, limpieza perfecta y todo impecable. Buen colchón aunque algo duro las primeras noches. Nos pusieron un edredón sin tener que pedirla, al decir que queríamos un par de sábanas extras para taparnos. Buena comunicación con los empleados, desde la reserva, recepción donde recoger las llaves y el personal de limpieza. Volvería sin dudarlo!
Bodde her 13 netter i august 2020
Svar fra Departamento de Recepcion den 30. aug. 2020
Estimado Hans, Muchas gracias por reservar en IG Nachosol Premium by Servatur. Nos alegra saber que su título de la reseña es "Todo perfecto". Con lo cual, es bonito leer que ha podido disfrutar de una agradable estancia con nosotros. Le agradecemos sus comentarios sobre la limpieza y sobre nuestro personal. Esperamos volver a verlo nuevamente en IG Nachosol Premium by Servatur. Atentamente, IG Nachosol Premium by Servatur.

10/10 – Utmerket

Tommy Andre

Likte: Renhold og romkomfort
Amazing!
Beautiful room, pool and view!
Bodde her 5 netter i august 2020
Svar fra Departamento de Recepcion den 15. aug. 2020
Dear Tommy Andre: Thank you for choosing IG Hoteles by Servatur to enjoy your holidays. We are very happy to have met your expectations and that everything has been to your liking. We work hard every day to provide the best service to our clients. We will be delighted to see you again. Kind regards. IG Hotels by Servatur.

10/10 – Utmerket

Roy Terje

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i november 2019
Svar fra IG Hotels by Servatur den 9. des. 2019
Dear Roy Terje: Thank you for choosing IG Nachosol Atlantic & Yaizasol by Servatur and for sharing your lovely experience with us. We are very happy to know that you enjoyed the overall experience and we thank you for giving us the highest score. Our staff will be happy to know you had a good time. We are hoping to welcome you soon! Sincerely, IG Hotels by Servatur

6/10 – Grei

John

Likte: Romkomfort
Likte ikke: Renhold og personale og service
Dårlig renhold, resepsjon, hva er det ????? Kommer når det passer ansatte ikke gjester
Bodde her 13 netter i mai 2019
Svar fra IG Hotels by Servatur den 29. mai 2019
Kjære John: Takk for at du valgte IG Hoteles av Servatur for ferien. Alle kundens oppfatning er svært viktig for oss, vi har notert oss om din kommentar og vi sender den til de tilsvarende avdelingene. Ikke nøl med å kontakte oss for eventuelle spørsmål du måtte ha. Motta en hjertelig hilsen. IG Hotels by Servatur.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott beliggenhet. Flott terrasse og swimmingpool. Kjempeutsikt. Mange fasiliteter i spaseravstand. Negativt: Dårlig resepsjonstjeneste.
Bodde her 7 netter i mars 2019
Svar fra Sunniva. den 27. mars 2019
Kjære gjest, Tusen takk for hyggelig feedback! Vi er glade for å høre at dere likte beliggenheten, rommet og bassenget! Angående resepsjonen, vil vi gjerne informere dere om at telefonen vår er tilgjengelig 24 timer og at vi snakker både norsk og spansk! Vi håper på se dere igjen! Hilsen, IG Hoteles.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice apartment, quiet, nice swimming pool and terase, early morning sun, and not so far away from the beach. I will come back again :)
Bodde her 7 netter i mars 2019
Svar fra Yaiza Guedes den 15. mars 2019
Dear customer: We are very happy to know that you have enjoyed your holidays with us. We will be very happy to welcome you again. Kind regards. IG Hotels

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kommer tilbake hit.
Veldig fin utsikt og fine romslige rom.
Bodde her 7 netter i november 2018
Svar fra IG Hotels den 26. jan. 2019
Kjære gjest, Tusen takk for hyggelig feedback! Vi er kjempe glade for å høre at dere har hatt en fin ferie og likte utsikten fra rommene. Med vennlig hilsen, IG Hotels.

8/10 – Bra

Mette og Herman og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rolig område og sentralt.
Vi ble godt mottatt da vi ankom og vist fram til leiligheten vår. Vi trodde vi hadde bestilt med terrasse, men det hadde vi ikke og det var et savn, selv om det var bra takterrasse der. Rent og fint. Stille og rolig. Vi fikk god hjelp av vaktmesteren den dagen vi skulle reise tilbake da det ble misforståelse med skyssen tilbake til flyplassen. Han ringte og sjekket opp ting for oss og det satte vi stor pris på.
Bodde her 10 netter i februar 2018
Svar fra Recepción den 6. apr. 2018
Dear guest, We are happy to know you enjoyed your stay with us!! Thank you very much for sharing your feedback. We really appreciate your opinion and suggestions!! We´ll try our best to improve as soon as possible what you´ve mentioned. It has been a pleasure to host you and we would love to welcome you back soon! Kindest regards, IG Nachosol Premium Apartments.

8/10 – Bra

Mette

Likte: Renhold
Likte ikke: Personale og service
Skuffet!
Takterrassen var bra, med svømmebasseng og mange solsenger. Når det gjelder vår ankomst til hotellet var det under enhver kritikk! Vi kom ikke inn, telefonnummeret vi hadde fått oppgitt var det ikke svar på. Vi fikk faktisk hjelp fra et nabohotell som ringte rundt for å få tak i noen på vårt hotell.( Vi opplevde at flere opplevde det samme under vårt opphold der) Da det etter en time endelig kom noen som kunne slippe oss inn kunne ikke vedkommende engelsk...Vi var rett og slett glemt! Vi fikk et midlertidig rom første natten, inntil neste dag da det endelig kom en mann som kunne engelsk. Vi fikk basic med informasjon, resten måtte vi finne ut selv. Resepsjonen var i beste fall bemannet i tilsammen ca 10 minutter de 11 dagene vi var der! Renholdet var bra, rommet ble vasket nesten hver dag. Vi kommer ikke tilbake hit!
Bodde her 11 netter i januar 2018

8/10 – Bra

Kjell

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og romkomfort
Perfekt beliggenhet. Ingen resepsjon. Relativt nyrenovert - 2014. Basseng og solplass på taket - kjempebra. Stor forskjell på rom - fra kvadratiske med stor balkong til avlange rom på hver side uten balkong. Perfekt for voksne, men...bestill med balkong og havutsikt!!!!!!!!!!!!!!!!!!
Bodde her 7 netter i januar 2018

8/10 – Bra

Torgeir Aksnes og bra

Likte: Renhold og overnattingsstedets bygg og tilstand
bra leilighet, men ingen terasse / balkong
bra
Bodde her 21 netter i november 2017

8/10 – Bra

Siv

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Voksen hotel
Bra hotell for voksne par. Ligger litt opp i høyden med en fantastisk utsikt. Stille og rolig område.

4/10 – Dårlig

Valerie Mary

Bodde her 9 netter i april 2024
Svar fra IG Hotels den 17. mai 2024
Dear Valerie, Thanks to enjoy your holidays in IG Hotels. Best Regards.

8/10 – Bra

Verifisert reisende

Likte: Romkomfort
Bodde her 7 netter i januar 2024
Svar fra IG Hotels den 7. feb. 2024
Dear guest, Thank you for taking the time to rate your experience with us! We appreciate your feedback and are delighted to see that you had a positive experience. If there's anything specific you feel we could improve upon to earn a perfect score next time, please feel free to let us know. We hope to welcome you back again soon! Best regards, SunnivaIG Hotels

10/10 – Utmerket

Louis

Likte: Renhold og romkomfort
Dejligt sted kommer snart igen
Bodde her 11 netter i januar 2024
Svar fra IG Hotels den 7. feb. 2024
Hei Louise, Tusen takk! Det var hyggelig å høre at du likte oppholdet ditt hos oss. Vi ser frem til å ønske deg velkommen tilbake igjen snart! Vennlig hilsen, Sunniva IG Hotels

2/10 – Forferdelig

Yoojin

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra IG Hotels. den 9. jan. 2024
Dear Yoojin,We are sorry to hear that your holiday in our accommodation did not live up to your expectations.We would like to tell you that we did our best to repair and leave everything in perfect condition when you informed us about it.On the day of arrival there was a person working in Nachosol Premium, but our workers do not know if there are customers waiting outside the accommodation or not, for that we have a phone number and a bell. In your case, nobody answered the phone, but you can try again, as you are calling a reception and we have more customers to attend to.They moved to Nachosol Atlantic to check in of their own free will. It can also happen that by mistake, passports are left at reception, but they are always kept in the customer's locker or returned to the room without any problem, so if you returned to the accommodation to get them, it was again, by choice.As for the little hot water, it was fixed the next morning and a new thermos was put in the room, so it should work properly, but what we do not know is how long it takes you and your partner to take a shower and if the time is exceeded, then obviously the hot water may run out, like any thermos, but in this case for two people, this thermos is perfect, as we have never had a complaint about it.As we have told you repeatedly, we fixed the problems in your room within a short period of time and at all times these problems were taken into account and repaired.We would like to remind you once again that we have a telephone number to call and be able to answer any queries immediately, so on the day of your departure, you could have called us and informed us that you could have left the keys in the room or in the mailbox next to the entrance.Thank you very muchKind regards

10/10 – Utmerket

Katrine

Likte: Renhold og romkomfort
Bodde her 7 netter i april 2023
Svar fra IG Hotels. den 2. mai 2023
Dear Katrine,Thank you very much to book with us for your holidays!We are so happy that you liked the apartments and our service.We hope see you again hereBest regards

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
No frills but ticks the boxes
Basic apartment but provided everything we needed. Excellent power shower and double sinks were good. We didn’t select a room with a terrace and didn’t miss it as went to beach each day - 30 minute steady pace walk away. Lack of receptionist wasn’t ideal but was able to telephone number posted on wall and they sent someone over. Rooftop pool area was clean and never had many people at it. Includes to Cabana type beds at no cost. Location is around half way between sea level and very top. Hard to avoid in Puerto Rico. Dino 5 mins walk away. Would recommend for a basic, clean apartment.
Bodde her 7 netter i februar 2023
Svar fra RECEPTION den 13. mars 2023
Dear Anonymous:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We are very happy to have met your expectations and that everything was to your liking.We will take note of your comment and we will forward it to the corresponding department as the suggestions and opinions of all our customers help us to continue improving day by day.We hope to see you again soon.Kind regards.

8/10 – Bra

Jarkko

Likte: Renhold og romkomfort
Bodde her 5 netter i februar 2023
Svar fra IG Hotels den 26. feb. 2023
Dear Jarkko:Thank you for choosing IG Hotels to enjoy your holiday and for sharing your experience with us.We work hard every day to provide the best service to all our guests and make them feel at home.It will be a pleasure to welcome you again.Kind regards.

10/10 – Utmerket

Esther

Likte: Renhold og romkomfort
Fantastic hotel! Extremely friendly staff who couldn’t do enough for you
Bodde her 5 netter i november 2022
Svar fra RECEPTION den 17. des. 2022
Dear Esther:Thank you for choosing IG Hotels to enjoy your holiday.We are very happy to have met your expectations and that everything was to your liking.We work hard every day to give the best service to all our customers and comments like yours encourage us to keep working.We hope to see you again soon.Kind regards.

10/10 – Utmerket

Kim

Likte: Renhold og romkomfort
Perfect
Perfect apartment hotel. Friendly staff!!
Bodde her 2 netter i januar 2022
Svar fra Departamento de Recepción den 6. feb. 2022
Dear KIm: Thank you for choosing IG Hotels and for sharing your experience with us. We are very happy that we met your expectations and that everything was to your liking. We work hard every day to give the best service and make all our guests feel at home. We look forward to welcoming you again. Kind regards. IG Hotels.

10/10 – Utmerket

Sally

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i januar 2022
Svar fra Departamento de Recepción den 21. jan. 2022
Dear Sally: Thank you very much for choosing IG Hotels to enjoy your holidays and thank you very much for giving us the highest score available. Your rating and the fact that everything was to your liking helps us to keep working hard every day and to continue to provide the best service to all our customers. We will be delighted to welcome you back whenever you wish. Best regards. IG Hotels.

6/10 – Grei

Verifisert reisende

Likte: Renhold
Fina rum, många trappor
Ett hotell för dig med bra kondition. Det är ca 350 trappsteg upp från stranden till hotellet och sedan fyra våningar på hotellet utan hiss. Fräscha och moderna rum. Liten pool, ingen restaurang elller bar. Välj de översta två våningarna om du vill ha utsikt. Ej handikappvänligt.
Bodde her 5 netter i november 2021
Svar fra Departamento de Recepción den 24. nov. 2021
Dear guest, First of all, thank you for choosing IG Nachosol Premium for your holidays in Gran Canaria! We are happy to read that you enjoyed your holidays here. As you mention our rooms are modern and comfortable with all the necessary equipment. Due to our great location, we have wonderful views of Puerto rico and there´s easy access by the stairs or roads to get to the popular areas in the city. We hope to welcome you back soon! Kind regards, IG Hotels.

6/10 – Grei

Maria

Reiste med en gruppe
Likte: Renhold og romkomfort
Välj lägenheterna högst upp
Fräscht och rent hotell med fin utsikt om man bor på våningarna höst upp. Undvik nedre plan, därifrån ser man bara grannens tak. Liten men fin pool, men lite tråkigt att hotellet inte har någon servering, varken mat eller dryck. Sköna sängar, stort badrum, funktionellt pentry och fin, egen terass. Många trappor, både upp till hotellet från stan och inne på hotellet. Ingen hiss.
Bodde her 4 netter i november 2021
Svar fra Departamento de Recepción den 24. nov. 2021
Dear Maria, Thank you for sharing your experience in IG Nachosol Premium! We´re delighted to hear that you had a nice holiday and that you enjoyed our comfortable rooms and terraces. Unfortunately, there´s no restaurant in our establishment as our apartments are self catering. As you mention, there´s stairs in Puerto Rico and our establishment is located in the mountain but due to our great location we have beautiful views of the area. We hope to welcome you back! Best regards, IG Hotels.

8/10 – Bra

Louise

Fräscht hotell med dålig kommunikation
Själva hotellet i sig låg fint till. Dock var det ganska otillgängligt, både det hur det var beläget men också med väldigt många trappor. Vi fick nu lägenhet längst ner, vilket innebar att vi hade en betydligt sämre utsikt över ett tak med antenner - medan man högre upp hade bättre ut över havet. Lite av en besvikelse. Rummet i sig var fräscht och hade det man behövde. Dock fungerade inte en sänglampa, vi sade detta till 'receptionisten' - men det blev inte fixat under hela vår vistelse. Kommunikationen på detta hotell var inte bra, framför allt incheckningningen. När vi kom fram till hotellet så var där bara en låst port och väldigt knapphändig information, efter lite letande hittade vi en liten lapp, där det stod att receptionen var obemannad och att vi var tvungna att checka in på ett annat hotell. Som tur var, var taxin kvar, så vi fick packa in väskorna igen och åka runt. Väl där, pratade taxichauffören med receptionisten på det hotellet, och de sa 'nej det är öppet, jag ringer dem och säger att ni är där så öppnar dem'. Vi fick således åka tillbaka till vårt hotell igen, och då öppnades den låsta porten och det stod en kille där som hjälpte till med incheckningen till slut. Det märkligaste var då att han sa att receptionen var öppen 24h (det var den inte) och i hotels appen att man skulle kontakta dem 72 timmar innan om man skulle checka in efter 17...Väldigt missvisande information då inget visade sig stämma. Poolen ser också mycket större ut på bild. /Lagom nöjd
Bodde her 3 netter i november 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Lo único malos es que aoarcar por la zona es casi imposinble
Bodde her 2 netter i august 2021
Svar fra Departamento de Recepcion den 25. aug. 2021
Estimado cliente: Gracias por haber elegido IG Hoteles para disfrutar de sus vacaciones. Estamos muy felices de haber alcanzado sus expectativas y entendemos que el parking sea un problema ya que es generalizado en todo Puerto Rico y desgraciadamente no podemos hacer nada para remediarlo. Esperamos que no sea un inconveniente para volver a visitarnos pronto. Reciba un cordial saludo. IG Hoteles

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Andra gången på Nachosol. Vi valde det igen pga den fantastiska utsikten och läget. Dock fick vi denna gång. vänta över en timma på att få checka in även om vi meddelat vilket tid vi skulle anlända till hotellet. Dessutom var golvet i rummet smutsigt och glasen var slarvigt diskade. Överlag hade vi en bra vistelse. Personalen kan ingen engleska men försöker ändå hjälpa till så gott de kan!
Bodde her 4 netter i desember 2019
Svar fra IG Hotels by Servatur den 12. jan. 2020
Dear guest, First of all, thank you for choosing IG Nachosol Premium once again for your holidays in Gran Canaria! We´re happy to hear that you enjoyed the beautiful views, location and room. We would like to remind you that check in is from 15:00 hours. In the case that our guests arrive before it´s always possible to enjoy the facilities meanwhile. We have taken note of your suggestions and we will check this with our management. We hope to welcome you back for a third visit! Best regards, IG Hotels.

6/10 – Grei

robert

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Not exactly “premium”
Check in is not very good - press buzzer and they sent a member if staff from Nachosol Atlantic who took 20 minutes to arrive. Check in is 2pm apartment hadn’t been cleaned at 2.30pm and had to wait. The apartments are modern and comfortable, however, as no management are present the cleaners do very little, dirty floors, terrace not cleaned, beds rarely changed etc. The premium apartments do not have a private terrace and access to all apartments is via everyone else’s terrace so no privacy. Be aware the standard apartments have no outside space at all and are located on a stair case. It was very annoying as cleaners left bags of laundry and rubbish on terrace all day, the sticky mess made was never cleaned. The pool area is peaceful and an amazing view but again it lacked cleanliness, bins not emptied and pool deck rarely cleaned as bird droppings remained fir several days. The reception is not open nor manned onsite, they send someone over for checkin and it’s slow and tedious process. This place could be so much better but lacked any “premium” features or quality of service and cleanliness. Would not return as they are not offering a premium concept as is suggested.
Bodde her 16 netter i august 2019
Svar fra IG Hotels by Servatur den 25. sep. 2019
Dear Robert, Thank you very much for choosing IG Nachosol Premium by Servatur for your holiday in Gran Canaria. We are glad to read that you liked the pool area and enjoyed the tranquility and views of our complex. Our establishment is in a great location, and our guests can appreciate beautiful views of Puerto Rico beach and surroundings. As you described it, our apartments are modern and comfortable. We would like to clarify that in all our apartments there is a folder where all the information is explained to our clients such as the information of the safe, the deposit of towels, the schedule of the pool, the days of cleaning, the days of change of sheet, etc. We have taken note of your suggestions and for us, the comments of our guests are very important. Regarding cleanliness, we usually get very good reviews and we apologize for the incidents you may have had during your stay. However, everything was clarified and solved during your stay. In addition, we contacted you to offer alternatives to make your stay enjoyable. Therefore, we thought you were enjoying your stay. Currently, the check-in time is at 3:00 p.m. We apologize for the inconvenience you may have had during your stay. The comments from our guests make us improve every day. We hope you do not keep that impression and choose us for your next holiday in Gran Canaria. IG Hotels by Servatur.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
At apartments next to no front desk and no english spoken have to call 9 reception at hotel nacohsol and not told no check in after 5 pm have to get a taxi to hotel then taxi back
Bodde her 7 netter i juli 2019
Svar fra IG Hotels by Servatur den 27. aug. 2019
Dear Anonimous:Dear: Thank you for choosing IG Hotels by Servatur and thank you very much for sharing your experience with us. We are sorry for the inconvenience causad at the time of checking in during the night, normally we send this information to our clients before arrival. We hope this is not a reason for you not to visit us again, we are looking forward to seeing you soon. Kind regards.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
We had a great holiday and would return to these apartments
Bodde her 7 netter i juni 2019
Svar fra IG Hotels by Servatur den 17. juni 2019
Dear Anonymous: Thank you for choosing IG Hotels by Servatur to enjoy your holidays and thank you very much for sharing your experience with us. Do not hesitate to contact us for any question you may have. We hope to see you again soon. Kind regards.

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Boutique
The apartments: small ,very friendly place to stay. They Are cleaned every day . Very spacious room with modern kitchen and shower room.and the view of the harbour was breathtaking !
Bodde her 7 netter i mai 2019
Svar fra IG Hotels by Servatur den 8. juni 2019
Dear Sharon: Thank you for choosing IG Hoteles by Servatur to enjoy your holidays and thank you very much for sharing your experience with us. Do not hesitate to contact us for any question you may have. We hope to see you again. Kind regards.

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
The view from the room was amazing. There was not any staff at the property!
Bodde her 2 netter i mai 2019
Svar fra IG Hoteles by Servatur den 9. mai 2019
Dear Customer: Thank you for choosing IG Hotels to enjoy your vacation. The opinion of our clients is the most important thing for us, we work hard every day to give the best service. Do not hesitate to contact us for any question you may have. We hope to see you again soon. KInd regards. IG Hotels by Servatur.

8/10 – Bra

Cecilia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent och snyggt
Rent och snyggt hotell. Läget på hotellet gör att man har en fantastik utsikt men det är extremt jobbigt att ta sig upp till hotellet från ex.vis stranden eller stan.
Bodde her 2 netter i mars 2019
Svar fra Recepción den 3. mai 2019
Kära Cecilia: Tack för att du valde IG Hotels för din semester och tack för att du delar din kommentar med oss. Vi beklagar att på grund av platsen har vi inte nått dina förväntningar på semestern. Tveka inte att kontakta oss för eventuella frågor du kanske behöver fråga. Få en hjärtlig hälsning. IG. Hotels.

8/10 – Bra

Eva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing place to stay right near everything.. The only thing I’d say is double check which room you are paying for. The nicest have balcony’s and the picture on the room we booked had a balcony on it. We didn’t get a room with balcony which was a bit misleading. Apart from that everything was really clean and roof top pool amazing
Bodde her 4 netter i mars 2019
Svar fra reception den 18. mars 2019
Dear Eva, Thank you for the feedback! We´re happy to hear that you enjoyed your stay at IG Nachosol Premium, we would love to welcome you back soon! Best regards, IG Hotels.

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i februar 2019
Svar fra Recepción den 2. apr. 2019
Dear Customer: Thank you very much for choosing IG Hotels for your holidays and thanks also for the good rating you have given us. We hope to see you again enjoying our services and facilities. Do not hesitate to contact us with any questions you may have. Kind regards IG Hotels.

10/10 – Utmerket

Verifisert reisende

Bodde her 7 netter i oktober 2018
Svar fra Recepción den 2. apr. 2019
Dear Customer: Thank you very much for choosing IG Hotels for your holidays and thanks also for giving us the highest score. We hope to see you again enjoying our services and facilities. Do not hesitate to contact us with any question you may have.

8/10 – Bra

Heidi Atzen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2019
Svar fra recepcion den 2. feb. 2019
Dear Heidi Atzen, Thank you for rating IG Nachosol Premium with 8 points! Best regards, IG Hoteles.

8/10 – Bra

Affe

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Avkopplande lyxigt
Jättefint hotell med alla bekvämligheter. Mycket sköna sängar. Trevligt bemötande. Kan rekommenderas.
Bodde her 1 natt i januar 2019
Svar fra IG Hotels den 13. jan. 2019
Dear Affe, Thank you for positive feedback! This encourages us to keep improving everyday. We would love to welcome you back anytime! Best regards, IG Hotels

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Läget var +++++. Snyggt hotell med underbar terrass! Rummen var fina, vi hade otur och fick utan terrass (finns 2 rum utan). Det gjorde inte så mycket eftersom vi enkelt kunde gå upp på gemensamma terrassen men om du ska bo på detta hotell, rekommenderas MED privat terrass. Städningen var sådär, sängen bäddades fint och disken togs om hand men golvet verkade inte bli sopat på hela veckan.. Tvål/schampo (små flaskor) fylldes inte på så vi fick tillslut fråga efter mer. Men bortsett detta är vi väldigt nöjda!! Begränsade öppettider i reception och personal pratade inte mycket engelska men dem var trevliga :)
Bodde her 7 netter i desember 2018
Svar fra IG Hotels den 14. jan. 2019
Hei! Tusen takk for en hyggelig komentar! Vi setter stor pris på at du deler opplevelsen din med oss og andre som reiser. Angående rengjøring på rommet skal vi sjekke dette med vår sjef for å fortsette å forbedre. Takk for å gjøre oss oppmersksom på dette. Med vennlig hilsen, IG Hotels.

10/10 – Utmerket

Sebastian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lungt och skönt!
Rent, fint, ganska nytt, lugnt. Reception är inte bemannad hela tiden.
Bodde her 2 netter i desember 2018
Svar fra IG Hotels den 12. jan. 2019
Hei Sebastian! Tusen takk for en hyggelig komentar! Vi setter stor pris på at du deler din opplevelse med oss. Med vennlig hilsen, IG Hotels

6/10 – Grei

Marianne

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Reception ikke eksisterende
Receptionen var nærmest ikke eksisterende. når man var heldig at få kontakt til nogen, snakkede og forstod de ikke engelsk. Giver udfordringer når man skal tjekke ud mv.
Bodde her 6 netter i desember 2018
Svar fra IG Hotels den 10. jan. 2019
Hei Marianne, Takk for at du valgte IG Nachosol Premium for ferien din! Vi påminner deg om at vårt service nummer som er tilgjengelig 24 timer har personale som snakker både spansk, engelsk og norsk. Med vennlig hilsen, IG Hotels

10/10 – Utmerket

Sheila

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gem in Porto rica.
Fabulous stay here.such a beautiful apartment with stunning views.
Bodde her 7 netter i oktober 2018
Svar fra Recepción den 17. okt. 2018
Dear Sheila, Thank you for choosing IG Nachosol Premium for your holidays! We appreciate your kind words about the apartment and the views from it. We hope to welcome you back soon! Best regards, IG Hotels.

10/10 – Utmerket

JJ og london

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved it peaceful and very clean
Serene experience with wonderful views to watch sunrise
Bodde her 7 netter i september 2018
Svar fra Recepción den 17. okt. 2018
Dear JJ, Thank you for sharing your opinion with other travellers and us! We are so happy to read that you had a wonderful experience and that you enjoyed the views from IG Nachosol Premium. We hope to welcome you back soon! Kind regards, IG Hotels.