Dear Kirill,Thank you for your kind words about our staff. We're glad you found them nice and friendly. Also, we appreciate your feedback regarding the need for renovations. We're always looking to improve and will consider your suggestions as we plan future updates.Best regards,

Dear Asmund, thanks for your wonderful review! Best regards

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Kjære Cassandra,Takk for at du delte din tilbakemelding etter oppholdet hos oss på AxelBeach Maspalomas. Vi setter pris på at du tar deg tid til å gi oss verdifull tilbakemelding for å forbedre våre tjenester.Vi er glade for å høre at du satte pris på vennlige ansatte, det bra treningsstudioet, god mat og det fine bassengområdet. Det er alltid hyggelig å vite at gjestene våre har hatt en positiv opplevelse.Samtidig beklager vi eventuelle ulemper du opplevde, inkludert det skjeve toalettsetet, tett sluk og renhold. Vi tar disse kommentarene til hjerte og vil jobbe med å forbedre disse områdene for å sikre at fremtidige gjester har en enda bedre opplevelse.Vi setter pris på din ærlighet, og vi håper å få sjansen til å ønske deg velkommen tilbake i fremtiden. Hvis det er noe spesifikt du ønsker for ditt neste opphold, vennligst gi oss beskjed.Med vennlig hilsen,Carlos AguiarHotel ManagerAxelBeach Maspalomas

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Toril,Thank you so much for staying with us and for your opinion. Its very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels.Kind Regards, Nereida RodriguezFront Office ManagerAxelBeach Maspalomas

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

Dear Bjarne, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Nereida Rodríguez Front Office Manager AxelBeach Maspalomas

Dear guest, Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Nereida Rodriguez Front Office Manager AxelBeach Maspalomas

Dear Guest, Thank you so much for your great opinion!! We really appreciate the time you gave us for your opinion. For us is always welcomed our guest’s help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Nereida Rodriguez Front Office Manager AxelBeach Maspalomas

Dear guest, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Nereida Rodríguez Front Office Manager AxelBeach Maspalomas

Dear Tommy, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Fran Trujillo Front Office AxelBeach Maspalomas

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Fran Trujillo Front Office AxelBeach Maspalomas

Dear Tony, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next holiday in Gran Canaria. Kind regards, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Karl, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Guest, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Maspalomas. We hope you visit us again soon. Yours sincerely, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Thomas, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards,

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. We take note of your comments on pillows and blankets to renew it. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. We strive to make your stay as pleasant as possible. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We would like to apologize about the incident you had with our staff. We are sure this has been a particular case, and we would like to invite you to repeat your holidays with us so we can offer you the best Axel Experience. Nothing cares us more than the well -being of our customers. Due to this, we offer a 24hours reception at the disposal of our guests so they can communicate any query or request they may have during their holidays, so our staff can do their best to try to help them. We take note of your comments to transfer them to all staff and thus improve our quality and service Once again, we apologize and assure you that your next stay with us will be enjoyable, as will many of our guests who have already stayed at AxelBeach Maspalomas. We hope to see you very soon, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Mikal, Thank you so much for your great opinion!! We really appreciate the time you gave us for your opinion. For us is always welcomed our guest’s help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Kind regards, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Carlos Aguiar General Manager AXELBEACH MASPALOMAS

Dear Rouni, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carlos Aguiar General Manager AXELBEACH MASPALOMAS

Dear Guest, Thank you for taking the time to share your feedback. We are taking notes from it in order to improve quality and customer service. We hope to welcome you back to any Axel Hotel very soon! Sincerely, Carlos Aguiar General Manager AXELBEACH MASPALOMAS

Dear Raymond, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Aguiar General Manager AXELBEACH MASPALOMAS

Dear Helene Marie, First of all, I would like to thank you for staying with us during your visit in Gran Canaria. Also, thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Carlos Aguiar General Manager AXELBEACH MASPALOMAS

Dear Guest, Thanks a lot for staying with us and for sharing your feedback about your stay. Your comments are very important to us as the well-being of our customers is our priority. We always try to offer the best quality and personalized service in order to guarantee the best experience to our guests. We feel very sorry if your holiday with us was not completely satisfactory, since what most matters to our team is to exceed our customer expectations. That's why we put a 24hours reception at the disposal of our guests so any query or request can be made at the moment they need it. We hope you visit us again soon and achieve in this occasion to exceed your expectations. Best regards, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Guest, Thank you for your great comment about AxelBeach Maspalomas. I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear Raymond, Thank you so much for staying with us and for your great opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Iván Rivero Front Office Manager AxelBeach Maspalomas

Dear guest, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next holiday in Gran Canaria. Kind regards, Imobach Gil Front Office Manager AxelBeach Maspalomas

Dear Customer, Thank you very much for staying with us and for sharing your review about your stay. Your feedback helps us to improve every day our quality and services. We would like to apologize if your experience with us has not been entirely satisfactory, since what matters most in AxelBeach Maspalomas is the well-being of our guests. We have taken note of your comments and pass on to the relevant departments in order to improve, even more, our services. We hope you visit us again soon and achieve in this occasion to exceed your expectations. Best regards, Mireia Pérez Puig General Manager AxelBeach Maspalomas

Kjære kunde, Tusen takk for din mening! Vi setter stor pris på at du tar deg tid til å gi oss din mening. Din mening er alltid velkommen til å forbedre våre tjenester. Vi er glade for å ha vært med oss, og vi håper å se deg snart i en av våre Axel Hotels. Vi står til din disposisjon, Mireia Pérez General Manager Axel Beach Maspalomas

Kjære Astrid, Tusen takk for å bo hos oss, og for å ta del av din tid i å verdsette oss. Din tilbakemelding er veldig viktig fordi det er det som hjelper oss til å tilby våre gjester den beste kvalitet og personlig service. Ingenting bryr oss mer enn trivsel for våre kunder. Vennligst, inviterer vi deg til å besøke oss i en ikke fjern fremtid eller for å være en del av noen av våre Axel Hotels. Med vennlig hilsen, Mireia Pérez Puig Daglig leder AxelBeach Maspalomas