Hoteller nær Gold Coast Mall

«Staff was very friendly»

«Nice rooms. Very friendly staff. Good breakfast. Nice with carparking under the hotelbuilding so you did not have to go out in the rain.»

«Dirty linens! We booked very late and options were few, but thought that Holiday Inn couldn’t go terribly wrong. When we checked in, the beds were neatly made in our room, but linens not changed from the previous guest. Lots of small hair and other dirt in the bed. When we told the reception, they offered to change, but didn’t seem surprised and offered no compensation or real apology. Other issues are minor in comparison but we had to make our kids’ bed ourselves and reception doesn’t take ...

«Housekeeping was terrible. Beds were half made, only 1 roll of toilet paper for 4 days until I had to call the front desk a long with only 1 wash cloth, 1 had towel and 1 regular towel left in the room for 3 people to share and room was not vacuum. Bathroom unclean so I spent most of my vacation calling the front desk.»

«I was disappointed in the pool area, it was extremely dirty the floor had filth all over the place. So much so that I didnt even get in the pool which i was excited about doing prior to arrival. Also Lots of things floating in hot tub.»

«I liked how clean and modern the room was. Only thing I wish they had was a mirror I could actually look at myself in cause doing my makeup was hard.»

«Room was very outdated and old furniture It rained and outside the room was large puddles of water that you had to walk through We left a day early due to conditions»

«Staff was great, pool and common areas were clean but we kept smelling cigarette smoke from people smoking on the balcony. The beach is basically their backyard so that’s perfect. You don’t have to walk far to the coast or set up. Perfect view of the beach from the room’s balcony.»

«N/A»

«The room was clean spacious great for a family get away»

«WIFI was not working in our room.»

«The room smelled bad, I was worried about mold. The lady at the front desk was nice when I called to make sure someone would be there upon check in. The shower faucet was tight to turn and on the 2nd day right before we were heading out for the day, I turned it on and was unable to turn it off. My husband immediately went to the office to let them know and one of the housekeeping staff came first and then a lady who I assume was the manager rushed in and before even assessing the situation told ...

«Close to anything you need. Very nice. We will book again. »

«A very bright and spacious room. There are always free spots in the parking lot.»

«Love this hotel! Has everything I need, great location and love the space!»

«Beautiful room, gorgeous view and property. Staff extremely nice except for the cleaning lady the next day- only negative, I can say. Everything was perfect otherwise.»

«Exceptional staff, horrible smells of smoke and mildew, ladies of the night, and sketchy people all throughout. Would not recommend.»

«Was walking distance to the beach»