Hoteller nær Short Pump Town Center

«We recently stayed at Drury Plaza Hotel in Richmond while attending a 40th wedding anniversary celebration in the DMV, and our experience exceeded our expectations. We chose Drury because a new location recently opened near us in Brandon, FL. Although we haven’t stayed there yet, it’s been incredibly popular, so when I saw the Richmond location on Expedia with an additional discount, I booked it. I had called that morning about early check in, but it wasn’t available. However, after we landed, ...

«Breakfast room was clean and beautiful and serving dishes were kept full. The pool was very clean and our request for connecting rooms was guaranteed. The rooms were very clean, but the soap and shampoo were not sufficiently filled and we just about didn’t have enough»

«I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong.»

«I had to stay overnight after surgery and the staff were so helpful and kind. Especially letting us get into a room a little earlier, that was huge. Thank you»

«The room was fairly clean. The desk staff tried to help but we had a party of 4 & the hotel had no sheets or blankets for the 2 individuals using the pullout couch. I asked the front desk twice & they had no blankets available either night. Since then I’ve messaged the property manager twice and corporate once; it’s been over a week & no response. We had to buy our on blankets to stay at a hotel; seems like this should have been a basic amenity for the number of guests we booked for the stay.»

«Ok place, but not the nicest personell»

«It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.»

«Ac was not working. Not much help with late check in. Place was clean and close to everything.»

«Rapport qualité prix excellent. Très propre et petit déjeuner de bonne qualité»

«It was clean, new and nicely located. The fitness gym needed a new filter change. The bed was very comfortable and kitchen had everything we needed. I would stay at the hotel again.»

«It was clean and comfortable»

«Need more clean towels daily. Bathrooms need updated. Tile peeling»

«Lovely B&B»

«Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.»

«Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok»

«Polite, kind, helpful, and efficient staff»

«Served our needs perfectly at there was nothing to complain about. The staff was very helpful and the beds very comfortable.»

«The property was clean. I stayed in a suite with a pull out bed and a king bed in a separate room. It’s spacious. However the air worked in the room with the king bed and did not work in the other room where my kids stayed. It was a big inconvenience because we had to sleep with our door open to the kids room. I went to the front desk and the associate was informed of the issue . The thermal was set at 64 and the room was 77 degrees. Mind you it was 90 degrees outside. She explained that ...