Hoteller nær Garden in the Woods

«This hotel is in a good location near shops and it has a restaurant inside. The breakfast was the highlight of the stay. The room was dusty and not well cleaned. The toiletries weren’t filled up before our arrival so we ran out. The maid didn’t come till late afternoon, so we were unable to have our room cleaned since we were resting in the room. I mentioned my complaints as I left and the desk staff wrote it down, but she didn’t apologize. While the lobby area and breakfast space were very ...

«Comfortable beds!»

«Very clean and spacious .The staff is friendly»

«I had a late check-in. Front desk staff (noelle) very friendly and helpful. It was an absolute treat to have daily housekeeping! Very few hotels still do that. Liked the decor. All good-if I could change anything, I would add more lighting to the parking lot. I would warn other travelers that the entrance/exit is on a very busy road-stay alert. Also, Expedia lists Verve as having a free breakfast. It is Not free.»

«Dated property, old building smell in the room.»

«Overall»

«The saying "you get what you for" applies here. Because the only thing that negated this overnight visit was an odor. Possibly smoke. I then woke up in the morning needing to cough and air out the room, so the distinct smell was less profound. Another observation was the tub. I can tell that it has been used quite a bit. A replacement is likely needed in the near future. Besides these two things no other issues. Semi recent renovation that makes justifies the price.»

«Ice machine didn’t work, rooms were run down, beds were so uncomfortable and the place was a dump. Luckily we didn’t have to shower because it was full of mold. Paid $200 to stay there and NEVER AGAIN would I even think about it»

«The mattress was old or cheap because it felt indented when I woke up the next morning and caused my back to hurt. The AC unit in the room also kept making a loud noise every few minutes- like clockwork, so I kept having to turn it off after a few minutes. Especially at night so I could sleep. I didn't use any of the amenities as I had business in the area and just needed a place to sleep for two nights. It was difficult getting someone on the phone when I called to inform the hotel that I'd be ...

«The hotel was run-down and not particularly clean. There was a pervasive smell of w.... everywhere.»

«The hotel is very modern, in good taste, and well maintained. A very comfortable place to stay.»

«Our stay was wonderful. My husband is wheelchair bound and requires assistance. The help that I received from the staff was amazing! They couldn’t do enough to make things very pleasant for both of us. The gentleman that was hosting the breakfast went above and beyond our expectations. Every single staff member was polite, friendly and helpful. Highly recommend this Hilton Garden Hotel.»

«Overall great stay tv channels didnt work, but that was okay. Breakfast was a joke. But ee didnt book this for the food. Quiet, staff was helpful and pleasant. No weird people.»

«We had a very brief stay. Our only complaint was that the heat was so high that we had to open the window. We tried lowering the thermostat with minimal results. (i will say that they offered us a room change but it was so late that we declined.)»

«Hotel was clean and AC worked great! Felt safe. No microwave or safe in the room. Bar was missing their bartender so types of drinks were limited to what the fill in could provide(beer, wine, & minimal mixed drinks). I was looking forward to a drink on their menu. Back patio with fire pit was nice except the strong trash bin odor. They should really move the trash bin because we had to get up and leave. It stunk that bad!»

«When booking the reservation, it said free parking, however, while checking in, they said it was $20 a day, but they waived it.»