Hoteller i Fresno de Torote

«The staff are amazing and the place is comfortable and clean. »

«Bad: tok lang tid å få varmt vann»

«Mektig »

«Really clean, attentive staff and central location. The only downside was the size of the rooms - very small »

«Well used property, but still in decent shape. Decent breakfast. Decent room. Horrible bed, the bed was so hard it was impossible to sleep comfortably on it, I’m not exaggerating much if they threw out the bed and just put sheets on the floor it wouldn’t make much difference. If you value sleep highly I would look elsewhere.»

«I had made a booking mistake and needed to move the booking to another date. The hotel had available rooms on the alternative date, but showed no customer service. You don’t want to come in a situation where you need service and flexibility in Icon Embassy Madrid. »

«The reception was very helpful and accepted to change our room as the one we were first give had so much perfume smell that it made us sick (and we traveled with a toddler that we want to protect from that kind of stuff). The hotel is great with good breakfast and a well functioning free shuttle bus to the airport, but should use less chemical air fresheners – it was way over the top both in the reception area, hallways and probably most rooms that are frequently cleaned.»

«The location of the hotel is ideal and room quality is outstanding. The service was pretty good, although it is strange that there is no lobby, so it wasn't very cozy to stand in line, in a narrow hallway, waiting for reception, and it was a longer wait that I'm used to. I used the advanced check-in option, but it didn't save any time because there were so many people asking questions, or checking-in/out ahead of us in line. Great hotel, smartly designed, except our balcony door counldn't open ...

«Et fint hotell - spesielt beliggenheten. Rommene veldig bra - men savnet veldig vannkoker til kaffe og te. Personalet i frokostsalen kunne dårlig engelsk -mye surr med frokosten pga språkproblemer. »