Hoteller i Florencia

«Staff needs to improve but other than great»

«The tree houses are set on a beautiful property. Staff are friendly and very helpful. We particularly enjoyed the coffee in the mornings from our balcony and the night walks. »

«Lovely stay »

«Great experience !»

«Et fantastisk område med fantastiske folk som jobba der. Ønsker man å bo på et sted med mye dyreliv anbefaler jeg dette stedet»

«We loved our stay at the Lost Iguana! Our young kids also really enjoyed their time. The breakfast was great, rooms/views were outstanding, service/resort staff was amazing - we loved it all. I would HIGHLY recommend!»

«We loved our stay here. The grounds of the property are beautiful and interesting with lots of birds and butterflies (note there is some small construction going on at the moment but this didn’t affect us). It was a relaxing and peaceful place for a few days with excellent hiking nearby to the waterfalls and river swimming pools. The rooms are spacious and comfortable and the enclosed seating area at the front of each cabin, with fresh coffee provided, was a great place just to sit for a while. ...

«This is a lovely hotel, the view from the my room, from breakfast restaurant and the pool is stunning volcano view. Room is spacious and clean, breakfast has lots of variety. Location is so convenient, 15mins drive from most of the attractions and restaurants. We enjoyed the stay there!»

«Nice place, but there were a few things that could be better: For being a spa resort with swimming pools and hot springs, there are literally no place in the room to hang your wet clothes. Should be more hangers or racks. The staff was mainly friendly but some of them seemed like they hated the guests. Especially the girl in the gift shop was very unfriendly and not helpful at all.»

«Good breakfast and great pools!»

«Had a lovely stay. All of the staff are wonderful and so accommodating. They go out of their way to make for a special stay. Grounds are immaculate. Loved seeing all the wildlife.»

«It is difficult to put my seven days at San Rafael Ecolodge into words, because even now reflecting on this experience brings tears to my eyes. In a world that often feels rushed and disconnected, this place truly felt like heaven on earth. From the moment I arrived, I was welcomed by Giovanni, Luis, and Thor, the sweetest dog imaginable. Their warmth, kindness, and sense of humor immediately made me feel at home. This is not an ordinary hotel stay—it feels more like coming home to family. As ...

«Great experience!!! Staff friendly, very attentive. Property with excellent conditions, great views. The only thing negative to mention is how to get to the hotel, street in very poor conditions. When you drive the first time is very uncomfortable because you think you are lost, but not your are on the right way LOL»

«Loved our stay here»

«The cleaning staff went above and beyond everyday cleaning the room and leaving decorative animals made out of towels. The front desk staff was very polite and accommodating.»

«Cada habitación debería tener al menos un par de buenas sombrillas Al igual que ponen batas»

«Property and staff were incredible. Kids experienced so much at the farm. View of the volcano is like nothing else. Restaurant so accommodating with my daughter's food allergies. Sloths right outside our bungalow.»