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Anmeldelser av Hotel Duomo

3 out of 5
Hotel Duomo
Piazza del Duomo 1, Florence, FI

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 459 av totalt 795 anmeldelser." "
Rangering på 8 − Bra. 259 av totalt 795 anmeldelser." "
Rangering på 6 − Grei. 50 av totalt 795 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 795 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 795 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt lokasjon!
Perfekt lokasjon. God frokost. Ekstra bonus at det var terrasse på rommet. Ville valgt samme hotell ved neste anledning. Har allerede anbefalt hotellet for familie.
Bodde her 3 netter i august 2023

8/10 – Bra

Petter Ludvig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2023

10/10 – Utmerket

Katrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location!
Perfect location just by the Santa Maria del Fiore. Great resturants near by, good service at the hotel and the room was nice too, a bit small, but besides that it was good. Would recommend this hotel.
Bodde her 2 netter i august 2019
Svar fra Dorian den 25. aug. 2019
Dear Katrine, Thank you again for staying in our hotel and for the nice review! Your feedback is very important to us. Best regards.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a room with balcony and view towards the Duomo. Nice to be able to sit outside and watch the Duomo while reading. Highly recommended. It is also close to everything, so you can use it as hub during the day as well. Will also comment that the entrance may fool you with a back alley feeling, but just access the lift and take it to 4th floor and you are there. At least it got me confused.
Bodde her 2 netter i mai 2019
Svar fra Dorian den 19. mai 2019
Dear Guest, Thank you for your stay in our hotel and for the nice review. We are glad that you had a nice stay and appreciated the location and views. We look forward to hosting you again in the future. Best regards.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017
Svar fra Paolo den 22. juli 2017
Dear Guest, Thank you again for staying with us and for the review. We hope you have had a great time with us. Best regards. Dorian

10/10 – Utmerket

Ragna og Trondheim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sjarmerende hotell, nært til alt, hyggelig område
Veldig sentralt, sjarmerende, kunne se kirkekuplene fra rommet, hyggelig betjening, vakker frukostrom med utsikt fra terasse.
Svar fra Dorian, Reception den 16. feb. 2017
Kjære Ragna, Vi vil gjerne takk for fin gjennomgang. Vi er glad for at du likte oppholdet på hotellet. Vi ser frem til ditt neste besøk i Firenze og i hotellet. vennlig hilsen.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
.
Lite rom, mye mygg på rommet gav oss myggstikk.

8/10 – Bra

Jannicke og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, friendly and perfect location
The hotel is a high-ranking 3-star in my opinion. It was clean, the staff was friendly, the location perfect right next to the Duomo. The bathroom was quite small and there was a strange smell coming from the pipes, but it didn't matter too much really. As a single traveller it was just perfect within the pricerange it is. The breakfast is wonderful and if you want to enjoy a small bottle of wine in the evenings on the terrace the staff will give it to you with a smile. And what a view! I didn't see the Duomo from my window, but reading descriptions in previous recommendations I really didn't expect to either. Be prepared for the elevator though, it's a scary little thing, but you get used to it. I usually took the stairs down and the elevator up. It's not a very soundproof hotel though. The doors I mean. I never heard anything from the other rooms, but I could hear everything amplified from the hallways. Overall it's a nice hotel and I would probably book it again unless I decided to go up in price and stars.

10/10 – Utmerket

Kam

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was great. Close to everything, it’s a 10 min walk from the Firenze train station and close to all shops, restaurants and attractions. Staff are super helpful. Our room was recently renovated and was perfect.
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Bo Jorgen Niclas og Lund

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Nice and helpful staff. Good view of Duomo from room and breakfast room.
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Rose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The best location, every site is within a 5 - 10 min walk. Lots of food and drink options everywhere. I enjoyed being woken up by the church bells everyday. Staff was quick and efficient on check-in/out, and helped call a cab.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Luther

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay, the staff at the hotel are amazing, they were very helpful during my stay. The bed was very comfortable, I got a room with a balcony and a Duomo view, which was spectacular. You are extremely close to all attractions and only an 8 min walk to the main train station. I will definitely book my next stay in Florence at this hotel, thank you again, you guys were amazing!!!
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Anibal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The fact that is a Small hotel makes its perfect. The area is close to literally everything we were able to go to Rome, Pisa and Venice from the train station ay 10 minute from the Hotel staff was polite and professional it was nice every morning say ho to Leone (small chihuahua) next visit definitely we stay here again 🫡 5 ⭐️⭐️⭐️⭐️⭐️
Bodde her 6 netter i februar 2024

6/10 – Grei

marisa

Bodde her 3 netter i desember 2023

10/10 – Utmerket

ROBYN

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing views!!
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Jeremy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic hotel!
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Valeria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

William

Reiste med familie
Likte: Fasiliteter
You cannot get closer to the Duomo. Great Service. We will definitely stay with them again. Also centrally located so it was easy to pop in and out throughout the day while sightseeing.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Javier

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well managed hotel with expectacular views of the Duomo, car access is a big no.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Eliane Siuffi Abbud

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Kathleen

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

YUMI

Likte: Personale og service og romkomfort
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Verifisert reisende

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
This was an extremely small room for the deluxe room and the balcony advertised was unaccessible. There wasn't even enough room to open your luggage as there is barely enough room to walk around the bed. Location is very convenient to the Duomo, but it was very loud all the time including outside and inside noises. We could hear people in the next room snoring and everything that was said in the lobby as well as the renovation crew working on the Duomo.The bed was very uncomfortable and hard. Housekeeping came every day and took towels etc but didn't replace many things including the paper cup in the bathroom and towels. I will definitely find a different accomodations for future trips to Florence.
Bodde her 3 netter i desember 2023
Svar fra Paolo The Owner den 10. des. 2023
We are very sorry for your inconvenience while staying in this room. The anonymous comment does not allow us to identify the room where you stayed and does not allow us to understand what exactly he is talking about. Why hide, you have the right to express your opinion.We don't understand this statement?: This was an extremely small room for the deluxe room and the balcony advertised was unaccessible.We do not sell rooms under the DeLuxe heading, our rooms are:Basic, Classic, Superior NO DELUXE. We have single and double rooms with a private balcony which is accessed through a large window and on each terrace there is a small table with chairs available to appreciate the atmosphere and the view enjoyed from the rooms with a balcony directly overlooking the Duomo. The size of the rooms is indicated for each room in the room descriptions, we must not deceive anyone, it is not our style, we work openly. Cleaning is carried out every day, however an oversight can happen, the customer should not be ashamed to request a new glass or a new towel which we change every 3 days, this is also reported in the descriptions. We welcome this opportunity to thank all those guests who had a good time staying at Hotel Duomo Florence.

10/10 – Utmerket

Fabio og Hartford

Bodde her 2 netter i november 2023

10/10 – Utmerket

Nancy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was located right in front of the duomo. Perfect location great city great room great breakfast wonderful staff. Thank you Friderico.
Bodde her 3 netter i november 2023

2/10 – Forferdelig

Luisa

Likte: Personale og service
Likte ikke: Renhold og romkomfort
Bodde her 2 netter i november 2023
Svar fra Paolo The Owner den 24. nov. 2023
Gentile Luisa,gentilmente le chiediamo di farci conoscere le motivazioni del suo giudizio "pessimo", ci servirebbe capire cosa non è andato bene nel suo soggiorno per permetterci di correggere e migliorare il nostro servizio.Grazie per la sua attenzione ecordiali saluti.

10/10 – Utmerket

Ana Georgina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ubicación perfecta
El servicio excelente, el desayuno variado, la mejor ubicación y vista inigualable al duomo.
Bodde her 5 netter i november 2023

8/10 – Bra

Jessie

Bodde her 3 netter i november 2023

8/10 – Bra

Emilie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Rosemary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location, location, location
Location of the hotel is excellent- our room looked directly on the Duomo. Even though we were directly on a busy Piazza, our room was pretty soundproof. Staff was friendly.
Bodde her 3 netter i oktober 2023

2/10 – Forferdelig

Yana

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Entrance smelled horrible. Elevator to hotel was tiny and smelled. Room was small. Black mold all over bathroom. Shower leaked all over floor. Patio smelled like sewer, couldn’t even use it. Young woman working at the front counter was kind and helpful, so that was the only positive. Had to leave hotel room key with front desk everytime you leave which was annoying.
Bodde her 2 netter i oktober 2023
Svar fra Paolo The Owner den 19. nov. 2023
Dear Yana,We are sorry for your negative experience which fortunately is not reflected in other customers, we are thinking that you have chosen the wrong hotel.Sometimes at the entrance to the condominium you may encounter bad odors coming from the dark water deposits which in the historic buildings of all cities were located inside the buildings themselves and not outside. The lift is not very large, it can accommodate 3 people, it is not like those found in steel hospitals, cold and anonymous, it is ancient, made of wood and glass, it is the 74th installed in Florence in 1938, it has its own charm that not everyone can grasp. We checked what you complained about in the room but we did not find that the shower was leaking into the floor, we think that you did not know how to close the shower door which is perfect in closing. The mold complained about is actually a water stain that leaked from a pipe the day before your arrival, we apologize for not having pointed this out, it was promptly repaired and whitewashed and is now perfectly clean. We don't know that to go out onto the balcony of the room with a view of the city's rooftops you need to wear a gas mask!!!! If others report this problem to us we will install a perfume diffuser!!!!

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Washingtonians loves Firenze
Our room with a view at Hotel Duomo was fabulous! The staff and level of service was incredible! It felt very posh. I highly recommend it. It exceeded expectations. The restaurant recommendations were spot on. Breakfast was well worth it.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

HIDEHARU

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ありがとうございました。
10月11日~14日まで滞在してました。 ドゥオモの真ん前で、部屋の外からもドゥオモが見えます。 僕は、イタリア語も英語話せませんが、 フロントの方は、とても親切に接していただきました。 また、フェレンッエの方に行く機会があれば、 是非宿泊したいと思います。 ホテルの皆さんありがとうございました。
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Michael

Bodde her 2 netter i oktober 2023

6/10 – Grei

ENRIQUE og El Paso

Reiste med familie
Excelente ubicación para visitar Centro Florencia
Bodde her 4 netter i oktober 2023
Svar fra Paolo The Owner den 15. okt. 2023
Dear Enrique,Lamentamos su decepción, queremos señalar que nuestra publicidad no es engañosa, al contrario es muy correcta y no nos conviene engañar a nadie. Para cada habitación reservada hay fotos de las habitaciones pertenecientes a esa categoría, en su caso se reservó una habitación con vista al patio interior y se le asignó esa categoría de habitación, la habitación con vista no estaba disponible y no fue posible. para reservarlo o actualizarlo. A veces es fácil cometer errores, las tipologías son variadas y a veces te confundes, lo que no quiere decir que debas culpar al Hotel. Esperamos que regrese como nuestro huésped reservando una habitación con una vista exclusiva de la catedral que solo el Hotel Duomo Florence puede ofrecer, siendo el único hotel en la Piazza del Duomo de Florencia con una vista directa a la Catedral.

8/10 – Bra

César Felipe

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Lo unico malo que le pondria, es que la publicidad fue engañosa, la foto del cuarto que rentamos por la ventana de la foto se ve el duomo por lo que pense que lo veria, si hubiera sabido que era sin ventanas hubiera rentado el cuarto con vista al duomo
Bodde her 2 netter i oktober 2023
Svar fra Paolo The Owner den 15. okt. 2023
Dear Cesa Felipe,Lamentamos su decepción, queremos señalar que nuestra publicidad no es engañosa, al contrario es muy correcta y no nos conviene engañar a nadie. Para cada habitación reservada hay fotos de las habitaciones pertenecientes a esa categoría, en su caso se reservó una habitación con vista al patio interior y se le asignó esa categoría de habitación, la habitación con vista no estaba disponible y no fue posible. para reservarlo o actualizarlo. A veces es fácil cometer errores, las tipologías son variadas y a veces te confundes, lo que no quiere decir que debas culpar al Hotel. Esperamos que regrese como nuestro huésped reservando una habitación con una vista exclusiva de la catedral que solo el Hotel Duomo Florence puede ofrecer, siendo el único hotel en la Piazza del Duomo de Florencia con una vista directa a la Catedral.

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful!
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Gilbert S.

Likte ikke: Personale og service
Towel issue for your bathroom at this hotel.
The location of this hotel is the only thing that I was happy with. The Service was OK until I discovered they only give you one bath towel per day. I have stayed all over the world in hotels. Every hotel gives you 2 to 3 bath towels per day. The first day I asked for an extra towel no problem, the second day I asked for a towel, no problem the third day I asked for a towel the front desk person said the manager stated I couldn’t have any more towels. This is ridiculous. You should always have two towels in every bathroom in a hotel. Very disappointing.
Bodde her 3 netter i oktober 2023
Svar fra Paolo The Owner den 11. okt. 2023
Kind Gilbert,We are very sorry for your dissatisfaction. Our staff made a mistake in not explaining that our towel rules are that the bath towel is changed every day for each person and that additional requests are subject to charges, we provided additional towels upon request and did not charge any costs. Our bath towels are very large and our attention is paid to energy saving, for each washed towel 30 liters of water are used, in this period of the year the temperature is high and the towels left hanging dry quickly to be reused, contributing to less pollution.We apologize again for not being able to inform you about our thoughts and our inattention cost us a bad review, we are sorry for this.Paolo

10/10 – Utmerket

Lawrence

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Without question, the hotel staff were the nicest and most accommodating of our entire trip. Location is walkable to virtually anything you want to do. Breakfast buffet is excellent. We will stay here again when we return to Florence.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Nicole

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Couldn't ask for a better location. We loved our stay here
Bodde her 1 natt i september 2023

10/10 – Utmerket

Salvatore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our room and our view . The staff were amazing and will definitely be coming back
Bodde her 1 natt i september 2023

10/10 – Utmerket

william

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff. Perfect location great breakfast room small but clean Very nice pace in the heart of Florence
Bodde her 4 netter i september 2023

10/10 – Utmerket

Amanda

Bodde her 2 netter i september 2023

10/10 – Utmerket

Colleen

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Definitely recommend
Great beds and pillows, awesome location close to everything. The staff was so friendly and helpful. It was a small room but very clean and comfortable.
Bodde her 2 netter i september 2023

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Duomo
The hotel was very nice. The staff makes you feel at home. They were very helpful with directions and references. I Greta place to stay in downtown
Bodde her 2 netter i september 2023

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

Jorge

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 3 netter i august 2023

10/10 – Utmerket

Oleg

Bodde her 7 netter i august 2023