Hoteller nær Ezzard Charles Residence

«Friendly staff»

«Busy hotel. Staff was awesome. Room was good size but a little rough around the edges. »

«Only stay for one night, but the hotel was great and had nearby parking. It was also a great location with restaureres and bars close to the building. Would book again»

«Great hotel stay in the downtown.»

«Friendly staff, clean property. Daily housekeeping. Great for families. »

«The breakfast was not good and the "pool" was extremely small. The staff was friendly and the hotel and rooms were clean.»

«We would highly recommend this hotel. Super friendly staff and very clean. Great location in relationship to Great American Ballpark.»

«Clean!»

«They have issues with getting rooms ready by 4 PM check in. This is my first and last time I will ever stay there. I checked at 1:30 PM to see if my room was ready and it wasn’t, dropped my stuff off came back at 3 PM and still not ready, had to point out to them it was 3:54 PM since they want to say check in is not till 4 PM that’s when they decided to move my room. Front desk in particular one gentlemen is terrible. Although they gave me a voucher for dinner and breakfast (however had already ...

«When we checked in our A/C was out and it was 85 degrees in our room. Staff was very quick and efficient with immediately moving us to a new upgraded room. We received a grocery delivery while we were there and the front desk had it brought to our door before I even knew the order had been delivered. We always enjoy our stay at the Westin. Perfectly located for ballgames and the staff is top notch »

«Great hotel, friendly staff. All positive :) »

«No real complaints about our stay. Staff was polite and courteous. The main reason for not giving a higher review was the breakfast was not great and the pool was not clean and almost always out of towels.»

«The orange juice was warm , the floor was sticky . Other than that the service was awesome!»

«The staff was nice. The hotel and rooms are very outdated. The rooms and hallways have a musty smell which means the carpet need to be changed out. The pictures on the website are deceiving »

«Everything was ok»

«I want to thank the front desk staff Rayven she was amazing!! We arrived earlier than expected because of an cancelled travel that shifted for earlier than expected. She did everything to make things less stressful and all the staff worked together to ensure the early check in. The room was very nice and clean. Loved the kitchen area equipped which we didn’t use because we were only there for a day attending the Cardi B concert. I will definitely stay here again. »

«No hair dryer in room as advertised. Ice makers hard to find. Self parking advertised was hard to find for hotel. Ended up in valet for hotel marked. »

«Great downtown apartment concept. Clean simple two bedroom arrangement was perfect fo me out stay. Immaculate. Will definitely look up Cozy Suites again in other locations.»

«I would not recommend this property to anyone. When I turned the shower on in the morning the whole handle came off in my hand. It was completely stripped. Maintenance came to put a new handle on and it still would not work. The water continuously ran for over 35 minutes. I asked the front desk for another room to shower in before I left for work and was told nothing was available. I had to check out and go to work with unwashed hair and body. Terrible customer service The light switches ...