Hoteller i Excelsior Springs

«The staff. Had wonderful thoughtful service once I entered the hotel. Ross was the first who helped and was very helpful in my checking process. Then Danielle which was so helpful in helping with my room a d made helpful ideas with my disability. Once I saw her I had remembered seeing her previously when I stayed. Just as thoughtful, personable put customer first mentality sweet person ever. A good representative for you Hotel. Then the next day I stayed Shay totally the same Ora about her, ...

«People... always people ! Hosts Frank and Maria are priceless. The Hotels.com site advertises Airport Shuttle, but fails to mention 'Not on Sunday'. Answer... Frank and Maria got uo Sunday morning and drove me to the airport ! Frank is a living, breathing History Book. Not only did he guide me through the Museum, but pointed out key sites as we drove. Now we have to go back, so my wife can enjoy.»

«Clean, quiet, easy check in»

«It's all right it's a good time and great week or day or weekend when I come to this hotel because her staff is such the best staff around hands down keep it up guys»

«It was nice. »

«breakfast was fresh, but same menu every day so we went out for breakfast the 3rd day so we can have something different»

«Everything was a perfect»

«Person at the desk was friendly and professional. Provided all necessary information.»

«The room was very clean. The staff was amazing and very friendly and even up to move me to one of the front, lower level rooms at no additional charge. Highly recommend 5 star.»

«The room was nice and clean and the check-in was flawless »

«This stay has been amazing! Bed is super comfy (and I’ve had back surgery) took all the back pain away! Host is friendly and accommodating. Beach house was very clean. The stay has been awesome ! »

«My favorite thing at Element is breakfast, happy hour and evening tea! Its these little things that make Element our go to hotel when in kansas city! The place is clean, the bed so comfortable and t h e room is large with plenty of room to relax. Even the kitchenette is so cute and would be appreciative if there weren't good restaurants close.»

«Very much so.»

«The room was very clean, it did take me a moment to figure out the thermostat. So maybe some directions on the wall, because i didn't know it was a thermostat initially. The only thing that could have improved my stay was fresh flowers, when it is the summer season. I VERY much appreciate the staff letting me check in early. It was a great convenience for me.»

«Right on the square in Independence. There are a lot of historical tours and sites to visit. The restaurant in Ophelia's was excellent as was The Courthouse Exchange.»

«The room has a lot of space and was very clean. Good price as well. Definitely will book again »

«The room was clean. The front desk staff was friendly and courteous. »

«Staff greeted us at the door. Room was super clean and great gas fireplace in the Scottish room! If we are ever near here, we will stay again. Plus, great breakfast and evening snack.»

«Staff was extremely polite and professional. The room was stocked well but could have been a little bit cleaner but overall my stay was very good. »

«Very friendly at check in. Room was in great shape »