Hoteller i Etoile

«Everything was perfect»

«The property was under new management, and obviously was attracting longer term workers. The lobby area was lacking a welcoming look, with the check in area locked behind heavy glass. Then the room itself was worse…we could not open the door without summoning the manager, and once inside, the bed, bedding, easy chair, and small dresser looked as though they had been taken from a cast-away ditch somewhere! We decided not to stay there, returned the key, and went on our way!»

«Nice room with a sofa. Friendly staff.»

«Clean room»

«Room was clean and parking was perfect for loading and unloading the luggage. »

«Property is new and in great shape. Room was large. We had issues with the WiFi but management resolved it right away. Breakfast was ok. Standard for this type of hotel. We would definitely stay here again.»

«It was ok for the price if you’re not looking for an updated stay. Ok for work trip but wouldn’t take my family to stay here. It just seems old and outdated. The beds need replaced due to sagging in the middle.»

«The breakfast was great. The room was ok. »

«Great value for money! Nice, spacious and clean room. The location is good, with short way to the historic downtown of Nacogdoches. We will return to this hotel if we are in the area again.»

«There were dead flys in my bed and the towels weren’t even clean. Had to ask for a second set.and there was just a frame propped up against my door»

«The white comforter had an orange stain on it.»

«Fantastic bed and breakfast in East Texas.»

«Nice hotel but really pricy for one of the smallest rooms we have ever stayed in at a hotel. The front desk staff was not especially friendly or welcoming. I felt like an inconvenience the entire time we were checking in. The fitness room is great. The food and service in the restaurant were terrific. Don’t think I would stay here again. »

«There is nothing good to say about this property. There were prostitutes in the parking lot; loud noises throughout hall; there were cobwebs in the corners of the room; the sheets were stained and the mattress was horrible; and there were police showing up at 5 am with sirens & lights shining in my room. They were there for the room above me. Absolutely no rest all night.»

«Stayed here previously without issues. This time was different. First room had an awful smell. Staff did change our room. Second room also had a very odd smell (like maple syrup) but was not disgusting like the first. When showering, we noticed mold on ceiling (took pics). Breakfast next morning was luke-warm to cold. I even asked to refill the sausage gravy because it was empty, but it was cold. Left message for manager to call me. No call received after 4 days. I called again and left a ...

«The staff was very friendly and helpful. No complaints there whatsoever. The room was very clean and updated, but the bed was way too firm. I like a medium firm bed, but this was on the level of a thin futon on a solid plywood platform. I'm hoping the mattresses will be upgraded soon.»

«This place is in need of a lot of attention to deal with the deferred maintenance and bring it back up to an acceptable level. I wouldn’t stay here again. It should also be noted that there was no one on site and you were required to go to the convenience store next-door to check in and get your key.»

«Reasonably priced. Always clean. Hot tub is nice and rooms are clean and tidy»