Hoteller i Estate Thomas

«Wonderful staff and food. Everyone is SO helpful and nice. 10/10»

«Had a room confirmed and paid for but we got there they said it was not available and had to downgrade room. No refund. No bar, closed. Front door was broken. Different information given about taxi price from what driver charged. Lobby women’s bathroom out of order. Vending machine out of order. Bathroom needed paint job. Water was hot in bathroom. Would not recommend at all»

«Helpful staff and well maintained property! Say Hello to Grant and Reynee at the Edge Bar!»

«Horrible still waiting on my refund»

«Location is nice, but food and service is not good»

«The Ritz was a wonderful stay. We booked the club room which I highly recommend because it makes dining so easy + open bar all day for those who care for it. You are 15mins away from a 20min ferry to St John's to explore those beautiful beaches as well. The staff was super friendly & helpful, & the property was spotless. Very nice fitness center/ pool/ and 4 restaurants on site. Highly recommend and will definitely return!»

«Beautiful place»

«Very relaxing vacation, pool staff were terrific, and everyone was very accommodating. We would stay there again.»

«The noice in the area was aweful and all u hear starting at 3 am is roosters it was so annoying I’d never stay there again. Trashy neighborhood also music so loud till late hours then a rooster at 3 am !!!!»

«No water in the bathroom due to renovation no information about it. Terrible service»

«A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.»

«The property was at a prime, location, cleanliness, and friendly»

«Beautiful hotel with amazing views and a great atmosphere. The property is well maintained and the staff was wonderful. My only concern was the large number of iguanas and the amount of iguana droppings around the grounds. Addressing this issue would make the experience much better. Overall, a lovely stay. The villa was perfect for big family . Have everything and the laundry perfect.»

«I didn't like anything about the hotel, especially the rudeness of the staff.»

«We love secret harbor. We got married here and returned for our 5th anniversary this year. I must admit it is expensive compared to other resorts on the island but it has EVERYTHING! The beach is quiet and chairs, umbrellas and towels are included rather than an extra cost. The snorkeling right off the shore is amazing! If you don't have your own equipment there is a dive shop on property. Rental was only 15$ a day. My husband and i took an intro scuba dive which he LOVED! no experience needed. ...

«I enjoyed my stay here at island view guesthouse. The staff that assisted us were very friendly. They have this self serve for snacks and etc and you have to tally it up. I love the pool.»

«The room & facility was great but the hosts were absolutely amazing! Highly recommend »

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»