Hoteller i Estate Smith Bay

«For the price we paid i was not happy with the cleanliness. Dirty bedding. Our shower also didn’t drain so standing in the sandy water was nasty. Other than that, location was great. »

«Great food at restaurant. Staff were friendly. Amazing views of Charlotte Amalie Bay! »

«No electricity, air conditioning dirty , »

«The views was beautiful but the hotel needs to be renovated has such great potential for the location and beach but seems like the government is not spending on this property.»

«We checked in at 6 p.m. and our room wasn’t ready. We had to wait about 25 min for a room. The air conditioning did not cool properly. We reported it to the front desk, they said that engineering would look at, but it was never fixed. We didn’t have a hair dryer in the room and were told that there was a shortage of hairdryers. They brought a travel size hairdryer that was at the end of its life and started smelling like it was burning as soon as I plugged it in. The location of the hotel is ...

«Good morning, in trying to give you the biggest and fairest picture of this property, I would say that overall we had a pleasant trip. The staff is extremely friendly and quick to respond to any of your needs. We felt the hotel had charm and a beautiful view as promised. However, we also felt that the facility was very outdated and in need of many repairs. During our four day stay, we reassigned three different rooms due to various issues. The first room which is literally numbered number one is ...

«Great place, great staff! Would stay again. »

«Dated and dirty. No AC, no hot water, rolling blackouts. Room smelled of mildew. Debris spread all around the property. Wish we had done mor research before booking.»

«No water in the bathroom due to renovation no information about it. Terrible service»

«I paid for the insurance I boarded the plane had a seizure the United Airlines was very helpful and was safe the property ignored me and wasn't able to communicate with no one and Expedia was unable to get help for me. I will never book here again as much as ai travel my 1st medical emergency and no accommodations were made. »

«Wonderful stay. Clean room. Comfortable space. Ourside areas were great! Easy access to town (down steps). Chase and Lyndsey are awesome hosts!»

«Location is nice, but food and service is not good»

«Gym was very small and undwrequeped. Lobby is very small. Had to wait to be checked in.»

«The property, facilities and amenities were readily available. The gym appeared worn and the image on the website was not an accurate representation. Some of the staff was cordial and welcoming and yet some others were indifferent when it came to providing assistance or sharing information. When we arrived were asked to attend a timeshare information session which proved to be a bad experience. »

«Downtown close to the airport »

«Great view, good staff»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Loved the property. Nothing fancy but comfortable, clean, good location for us. »