Hoteller i Estate Ross

«The property was at a prime, location, cleanliness, and friendly»

«Location is nice, but food and service is not good»

«It was just ok ‘ the staff were nasty like they didn’t want to be there.»

«It took an hour after check in time to get a room and I was there 2 hours earlier so no early check in. Breakfast is not included and it was not all that. Bartender was kool»

«I love the views of the island from the resort. From the pool deck to the rooms, the views of St. Thomas were amazing. The resort was well cleaned and maintained. The rooms were nice and spacious. I would definitely book here again!»

«Beautiful view of the bay.»

«The room & facility was great but the hosts were absolutely amazing! Highly recommend »

«Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly ...

«We really enjoyed our stay at Buoy Haus. The property was well kept and felt upscale as we had hoped. Our room was very clean and the entire staff was always friendly, helpful and polite. We saw some staffing issues with staff not showing up and previous staff having to stay late or work a second shift etc. We definitely felt horrible for those employees since they work so hard, and hopefully they are able to work out those kinks in order to keep the great staff they have. We ate at Isla ...

«Very clean room , staff was very helpful and polite, food was delicious»

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»

«I love staying at the Ritz in st Thomas. More than anything we enjoy the employees. They are always helpful and make the trip worth it. I traveled there 2 years ago and I noticed several cut backs and things that they could improve on. For instance the serve the same food every single day for breakfast potatoes, bacon/sausage and eggs. They need to add pancakes and French toast because the food gets boring. The have different options for the lunch/ dinner snacks but again not very family kid ...

«Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.»

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Our experience at the Secret Harbour Beach Resort was fantastic. It was a beautiful property with great ocean views and a very friendly staff. We will be back!»

«A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.»

«We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not ...

«No water in the bathroom due to renovation no information about it. Terrible service»