Hoteller i Estate Outer Brass Island

«There was no air conditioning in our room due to power outage. We were moved to another room however 2 of our guests had to sleep on the floor and the room next to ours had a leak in the bathroom that came into our room through the night»

«Morning check attitude of the desk clerk was “ we have your money now go away”. Won’t stay there again»

«The Hotel is new. Very clean and in a very convenient location. It also has parking which is great. Enjoyed my stay.»

«Great pool And beach - towels should be available later on the beach - beach staff was rude sometimes Loved beach and pool side staff for drinks and food but some days were hard to get their attention. Suggest more staff»

«Location is nice, but food and service is not good»

«The Ritz was a wonderful stay. We booked the club room which I highly recommend because it makes dining so easy + open bar all day for those who care for it. You are 15mins away from a 20min ferry to St John's to explore those beautiful beaches as well. The staff was super friendly & helpful, & the property was spotless. Very nice fitness center/ pool/ and 4 restaurants on site. Highly recommend and will definitely return!»

«Everything went great except that they overcharged my card and I had to wait for my refund»

«The view was beautiful and one of the highlights of our stay. However, the room is in need of upgrades, and the floors appeared muddy and not properly cleaned upon arrival. Better housekeeping and maintenance would greatly improve the overall experience.»

«Beautiful hotel with amazing views and a great atmosphere. The property is well maintained and the staff was wonderful. My only concern was the large number of iguanas and the amount of iguana droppings around the grounds. Addressing this issue would make the experience much better. Overall, a lovely stay. The villa was perfect for big family . Have everything and the laundry perfect.»

«1 Rude front desk staff»

«No water in the bathroom due to renovation no information about it. Terrible service»

«Like most hotels in St Thomas, the place is dated. . .decidedly so.»

«Would highly recommend staying here. Great location, Chase and Lyndsey are awesome and make sure their guests are cared for. Close to the historic 99 steps that will get you right into downtown.»

«The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.»

«Great location near Magens Bay and 12 minutes drive to town. The property has great poolside views and a good coffee shop on property. Also great casual restaurant for lunch or dinner. Room was spacious. I had a room with a loft that was huge.»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Very nice beach»

«Everything was ok but the tv kept messing up over and over but the people was ok we had fun tho it was ok they said we had a kitchen and we didn't»