Hoteller i Estate John Brewers Bay

«Location is nice, but food and service is not good»

«There was no air conditioning in our room due to power outage. We were moved to another room however 2 of our guests had to sleep on the floor and the room next to ours had a leak in the bathroom that came into our room through the night»

«Morning check attitude of the desk clerk was “ we have your money now go away”. Won’t stay there again»

«For starters i need to give a huge shoutout to the staff!!! When i say everyone was welcoming and friendly, i mean it! These people made my stay a breeze! Kyisha, Nicky, Chantel, and Iyanna literally went above and beyond with over the top customer service! & Eric was also a pleasure, he was driving the golf carts & also went above and beyond for me during my stay! Each and every last person mentioned deserves a raise!!! They made my stay smooth & unforgettable. The room was nice and big & ...

«Great pool And beach - towels should be available later on the beach - beach staff was rude sometimes Loved beach and pool side staff for drinks and food but some days were hard to get their attention. Suggest more staff»

«The Ritz was a wonderful stay. We booked the club room which I highly recommend because it makes dining so easy + open bar all day for those who care for it. You are 15mins away from a 20min ferry to St John's to explore those beautiful beaches as well. The staff was super friendly & helpful, & the property was spotless. Very nice fitness center/ pool/ and 4 restaurants on site. Highly recommend and will definitely return!»

«The view was beautiful and one of the highlights of our stay. However, the room is in need of upgrades, and the floors appeared muddy and not properly cleaned upon arrival. Better housekeeping and maintenance would greatly improve the overall experience.»

«No water in the bathroom due to renovation no information about it. Terrible service»

«Like most hotels in St Thomas, the place is dated. . .decidedly so.»

«Beautiful hotel with amazing views and a great atmosphere. The property is well maintained and the staff was wonderful. My only concern was the large number of iguanas and the amount of iguana droppings around the grounds. Addressing this issue would make the experience much better. Overall, a lovely stay. The villa was perfect for big family . Have everything and the laundry perfect.»

«Great location near Magens Bay and 12 minutes drive to town. The property has great poolside views and a good coffee shop on property. Also great casual restaurant for lunch or dinner. Room was spacious. I had a room with a loft that was huge.»

«Only issue is that the restaurant wasn't open.»

«Everything was ok but the tv kept messing up over and over but the people was ok we had fun tho it was ok they said we had a kitchen and we didn't»

«I love this property, clean, great parking, easy and fast check in»

«The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.»

«Very nice beach»

«Would highly recommend staying here. Great location, Chase and Lyndsey are awesome and make sure their guests are cared for. Close to the historic 99 steps that will get you right into downtown.»

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»