Hoteller i Estate Inner Brass Island

«Location is nice, but food and service is not good»

«great»

«Absolument tout !»

«The property was well maintained.»

«When we arrived they didn’t have us in the system because the owner of the unit never let them know it was rented so from the get go we wasted a go of time until they figured that out. The unit needed maintenance to come 2 times for air conditioner not working and the ventilation fan needed to be fixed 2 times as well. A lot of time wasted and I tipped the maintenance people because they worked really hard and deserved even more than I could give. Concierge depending on who you dealt with were ...

«We where moved due to air conditioner not working. Next room was better but still not great.. house keeping didnt come daily so we had to consistently call or go down to the lobby for towels or toilet paper. Nothing was open on the property like advertised. Which really killed our excitement because seemed like so much to do when booking. Pool was always kept at great temperature. The hotel was always kept very clean and I felt very safe there with the security walking around and the gates only ...

«I love this property, clean, great parking, easy and fast check in»

«The Ritz was a wonderful stay. We booked the club room which I highly recommend because it makes dining so easy + open bar all day for those who care for it. You are 15mins away from a 20min ferry to St John's to explore those beautiful beaches as well. The staff was super friendly & helpful, & the property was spotless. Very nice fitness center/ pool/ and 4 restaurants on site. Highly recommend and will definitely return!»

«The hotel is a nice hotel with a lot of steps. The room was nice but a little worn down with a window air conditioner, but it worked. The breakfast is included and that was good, great staff is super nice. I would come here again.»

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«No water in the bathroom due to renovation no information about it. Terrible service»

«Like most hotels in St Thomas, the place is dated. . .decidedly so.»

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»

«We had a great stay. It exceeded our expectations. Lindsey and Chase treated us as royalty!! Always available and accomodating. Room was cozy, amazing views and accesible by car and just 99 Steps to town!!!»

«The beach was great, awesome coffee shop and bar and beach grill. Loved it here!!»

«The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.»

«I didn't like anything about the hotel, especially the rudeness of the staff.»