Hoteller i Estate Inner Brass Island

«Wonderful staff and food. Everyone is SO helpful and nice. 10/10»

«No water in the bathroom due to renovation no information about it. Terrible service»

«Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly ...

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«Location is nice, but food and service is not good»

«The staff were the nicest and very helpful. The ants were so bad at this hotel. THEY WERE EVERYWHERE IN THE ROOM, I even caught a couple in the bed. Very disgusting and gave me the creeps.»

«A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it.»

«The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.»

«It was just ok ‘ the staff were nasty like they didn’t want to be there.»

«The room & facility was great but the hosts were absolutely amazing! Highly recommend »

«The noice in the area was aweful and all u hear starting at 3 am is roosters it was so annoying I’d never stay there again. Trashy neighborhood also music so loud till late hours then a rooster at 3 am !!!!»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!»

«We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not ...

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»

«The property was at a prime, location, cleanliness, and friendly»

«I didn't like anything about the hotel, especially the rudeness of the staff.»

«Very close to the beach»