Hoteller i Estate Hull

«We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not ...

«Location is nice, but food and service is not good»

«1»

«Poor customer service from staff»

«Jay and Lisa at the pool bar were professional, courteous and efficient!! My husband has a milk Allergy and they were very accommodating!! Food and servicewas absolutely amazing!!»

«Clean rooms, great staff, breath taking property.»

«Would highly recommend staying here. Great location, Chase and Lyndsey are awesome and make sure their guests are cared for. Close to the historic 99 steps that will get you right into downtown.»

«Stayed one night, that’s the maximum I’d stay here. Perfect location if you’re looking to walk to airport other than that it’s very dated, no amenities or food. You’d have to drive somewhere to get it.»

«Great customer service»

«There was no air conditioning in our room due to power outage. We were moved to another room however 2 of our guests had to sleep on the floor and the room next to ours had a leak in the bathroom that came into our room through the night»

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»

«El hotel tiene excelente ubicación. Del staff, se puede sacar el bartender y los de seguridad qué son muy amables. Las "housekeping", limpian super lentooo... Te vas a las 8am y llegas a las 4pm y no han limpiado, además son poco amables. No tiene laundry. Las de recepción ni una sonrisa te regalan. El hotel, no tiene buena limpieza.»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«I read the reviews before choosing this location, and I can honestly say they were absolutely true. The staff exceeded my expectations, and I could not have been more pleased with the care, professionalism, and service I received. I highly recommend them to anyone looking for a positive experience.»

«Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!»

«Beautiful view about a mile up the “hill” from Magens Bay-comfortable room, pool, coffee shop for easy breakfast runs before venturing out-easy access to island in any direction -and cat sanctuary so lots of friends roaming»

«Beautiful hotel with amazing views and a great atmosphere. The property is well maintained and the staff was wonderful. My only concern was the large number of iguanas and the amount of iguana droppings around the grounds. Addressing this issue would make the experience much better. Overall, a lovely stay. The villa was perfect for big family . Have everything and the laundry perfect.»