Hoteller i Estate Caneel Bay

«No parking, ac was ok, no hot water.»

«The food at their buffet was not good at the one restaurant they have the food was decent. Breakfast is not included and breakfast was not good. They have a swim up bar restaurant but it’s really just a bar that has a short menu. That food was absolutely horrible. They did however upgrade our room to an ocean view which is nice. Can’t imagine any other view that was pretty much the best part of the stay. Everything was overpriced and they do not accept cash. Which is inconvenient because most of ...

«The A/C was a little noisy. They were ants in the kitchen area. The room needed a black out curtain over the kitchen window. The bathroom needs a fan to remove the steam from shower»

«Stayed at the resort for 4 nights . The room was clean . Bed was soft for my comfort. Additionally, Air conditioning was set and unable to get a remote to change the temperature to adjust temperature for ones comfort. Toilet kept running and bathroom shower pipe dripping for the duration of the stay . Hotel upkeep is poor . Notwithstanding, I took off a Bulova crystal watch , left in the room and went out the watch was no where to be found, Reported the matter to the front desk ...

«Location is nice, but food and service is not good»

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«I stayed at the Windward Passage Hotel from May 14th through May 17th, and unfortunately my experience was very disappointing. The photos online were very deceiving and did not accurately reflect the condition of the hotel or the room we received. I do want to acknowledge a few staff members who were extremely helpful during my stay. Neisha at the front desk was kind and professional, and Luwen was also very helpful and pointed us in the right direction when we had questions. The security ...

«No water in the bathroom due to renovation no information about it. Terrible service»

« Our stay was fabulous. Lyndsey & Chase were wonderful. The location was right next to Blackbeard's Castle with great views and restaurant»

«Room was clean and comfortable. Would have liked a microwave in the room and coffee available in the lobby. The sitting area was nice unless there was a boat nearby that gave a diesel smell. Cruise ships did not dock in front of the hotel but further down the dock, so our view was not blocked. Hotel is in walking distance to restaurants, shopping and the sky-tram which was nice.»

«Just don’t waste your money! The food in the restaurant gross and overpriced. Bar tenders suck as they use generic alcohol. The guest services reps are RUDE! You have to tip shuttle drivers if you want a ride to and from your room and the way the layout is of the property you will want/need the shuttle. And don’t get me started on that funky smelling beach that you cannot even get on due to the funky seaweed. You have to take a shuttle to an offsite beach. Save your money! »

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«I had a wonderful stay during my solo trip to St. Thomas. The office staff was incredibly helpful and accommodating. My flight was delayed, and she kindly waited for me to arrive later than expected, which I truly appreciated. She also provided excellent recommendations for places to visit and things to do on the island. I felt very safe throughout my stay, which was especially important since I was traveling alone. The property was comfortable, well-maintained, and in a great location. I would ...

«Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!»

«Breakfast was good which I had more . Staff very attentive Rooms were clean and comfortable »

«We had an amazing stay. The view was amazing and the bed was comfortable. The owners checked in on us and it was an enjoyable experience. Definitely recommend.»

«Los host fueron excelentes, es un lugar muy hospitalario, tranquilo y relajante.»