Hoteller i Estate Caneel Bay

«The view was beautiful and one of the highlights of our stay. However, the room is in need of upgrades, and the floors appeared muddy and not properly cleaned upon arrival. Better housekeeping and maintenance would greatly improve the overall experience.»

«No water in the bathroom due to renovation no information about it. Terrible service»

«Decent for what it was the bathroom was not the best but I would stay there again. Great location to everything again nice for what it was in the price. Very nice balcony in waterside views stayed in the Pirates cabin.»

«There was no air conditioning in our room due to power outage. We were moved to another room however 2 of our guests had to sleep on the floor and the room next to ours had a leak in the bathroom that came into our room through the night»

«Would highly recommend staying here. Great location, Chase and Lyndsey are awesome and make sure their guests are cared for. Close to the historic 99 steps that will get you right into downtown.»

«Beautiful view about a mile up the “hill” from Magens Bay-comfortable room, pool, coffee shop for easy breakfast runs before venturing out-easy access to island in any direction -and cat sanctuary so lots of friends roaming»

«The Hotel is new. Very clean and in a very convenient location. It also has parking which is great. Enjoyed my stay.»

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«Like most hotels in St Thomas, the place is dated. . .decidedly so.»

«Location is nice, but food and service is not good»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.»

«We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not ...

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«The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.»

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»

«Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!»

«El hotel tiene excelente ubicación. Del staff, se puede sacar el bartender y los de seguridad qué son muy amables. Las "housekeping", limpian super lentooo... Te vas a las 8am y llegas a las 4pm y no han limpiado, además son poco amables. No tiene laundry. Las de recepción ni una sonrisa te regalan. El hotel, no tiene buena limpieza.»

«Everything was ok but the tv kept messing up over and over but the people was ok we had fun tho it was ok they said we had a kitchen and we didn't»