Hoteller i Estate Caneel Bay

«No water in the bathroom due to renovation no information about it. Terrible service»

«Stayed with friends in a two bedroom suite. Customer service was excellent, very quick and efficient. Bartender was pleasant as well, very beautiful scenery as well. I will definitely stay again.»

«Nice property with inviting pool area and good restaurant. Room was nice with two queen beds. Fun property and easy to get to.»

«It was absolutely wonderful »

«Air conditioning was good. Room had a full kitchen which was great. The view from the top where it was located was beautiful over looking the anchorage while sitting out on the deck.»

«First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can ...

«Property is beautiful! 10 minute walk to beachfront!»

«Very beautiful and clean. Bar staff and bellmen were amazing! Lots of steps to walk due to no elevators»

«The view is incredible. That is the last of my compliments. Hot water ran out after about 6 minutes. The power on the island went out almost every night which is terrible for someone who has to use a CPAP to sleep. It seemed as though all of the units around us had generators. If we had one it was never brought to our attention. We had no way to exit the compound because the gate would only open from the outside. This could be an issue if there is an emergency and you can't get out. We ...

«Slow staff»

«Breakfast was great the rooms are great and nice. The staff was great and friendly. Have no complaints and the view was beautiful. Owners are great and help accommodate with everything. Definitely will go back.»

«Location is nice, but food and service is not good»

«Great room and staff»

«Our condo and the property and staff were amazing. We had a wonderful time. We also recommend renting the dinghy boats next to the condo. My husband and I rented a 15ft and it handled wonderfully. We snorkled at John and it was wonderful.»

«It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or ...

«Check in was not welcoming or helpful. Tried to put us in a 3rd floor suite. I paid for a walk out lanai on the beach, on the first floor. Our room was very outdated, not very comfortable. Bathtub jet’s didnt work. Also, bath water was brown/taupe color… Soo disgusting. Some staff at restaurant were not personable, or couldn’t multi task orders. Beach was beautiful and so was the ocean. Food & drinks at restaurants were delicious.»

«Quiet place!! Pool was very clean as well as the rooms. Room #2 was oceanfront with a nice balcony.»

«Fantastisk»