Hoteller i Estate Bonne Esperance

«No water in the bathroom due to renovation no information about it. Terrible service»

«Everything needed (even conditioner and hand lotion)-- other than a kettle in the room but I was able to get hot water for tea, from the in-house restaurant, during their operating hours. (Ones of the owners at reception does not have the most welcoming personality but if u ignore the way she may treat you, everyone else was really sweet & fantastic!!) Cleaning rooms upon request, even daily if wanted/needed.. One night, there was a water issue but thankfully that got resolved and the staff ...

«What a tropical paradise! We were blown away by Hideaway! If you are looking for a private, family or couple getaway, this is the best place around! The simplicity might be a little less than what some want, but the stay met every one of our needs. The environment was beautiful and the beach was our favorite on the island! Little touches everywhere were not overlooked by my family. »

«3 min walk to the airport. 15 min walk to get dinner. Staff very nice. Right on the water. We did not drive. AC great. Bed great. Room very clean»

«This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.»

«The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.»

«Pros: full fridge, microwave in room. The room amenities would have been great, had they all been working properly. Spacious room. Washer/dryer on property, although you do need to ask where they are located. Security and golf cart drivers were friendly. Nice balcony view. Cons: No property map included. Minimal information provided upon check in. You are given 2 pieces of paper outlining the towel exchange/housekeeping process. Housekeeping is 1x/week. Additional housekeeping is available for ...

«Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage»

«The room was really big with a balcony. I would recommend renting a car, because it was a little difficult to get a cab. I would stay here again!»

«Great staff, good food, iconic hotel. Loved it and Nick making drinks in the bar 👍😀»

«I had a wonderful stay during my solo trip to St. Thomas. The office staff was incredibly helpful and accommodating. My flight was delayed, and she kindly waited for me to arrive later than expected, which I truly appreciated. She also provided excellent recommendations for places to visit and things to do on the island. I felt very safe throughout my stay, which was especially important since I was traveling alone. The property was comfortable, well-maintained, and in a great location. I would ...

«Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!»

«The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Location is nice, but food and service is not good»

«the property was alright, however nothing was really available expect the pool the gym nothing was in complete working condition. the restaurant and shops were closed. they said it was the off traveling time but why wouldn't you still have the restaurant be available. the description for the room states balcony, but its really not a balcony more like a little step ledge. A balcony you can sit out on...that's not what this was so to pay more thinking you can sit out and look at the ocean drink ...

«Our room was not cleaned one day. They completely forgot about it. They offered a credit.»

«Yes it was very clean and staff was very helpful»

«Debería al mejor tener botellas de agua gratis en la nevera y no tener que comprarlas.»