Hoteller i Estate Annas Retreat

«Location is nice, but food and service is not good»

«I have traveled multiple Westin Properties. Given the current conditions of the USA, it is understandable of the difficulties these resorts face. However, this was not an all inclusive resort. The quality of food and cocktails were very reminiscent of all inclusive. But we’re NOT an all inclusive price. »

«The resort had nice rooms with good amenities. The check in and out Staff were pretty stiff and seemed not to be enjoying their jobs. No smiles at greetings or check out. The guys who drove us to our room was excellent and friendly. We counted over a 100 steps to carry our bags up to check out and it would of been nice to offer a ride back up the steep incline. The girl who check us out said it wasn't an option.»

«Do not stay here! Property is in shambles. Bar not open. Safe didnt work. Gave us another room, safe didnt work. Lobby furniture is dirty and carpets are worn and stained. Villa area is a home for ferrel cats. Pool area dirty. Looks like no repairs or upkeep since hurricane. Didn't feel safe walking the property. Expedia should remove this hotel from their site. »

«AC couldn't been better, but it was overall pretty good.»

«Great food! Great service!»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«b»

«Chase and Lindsay were great communicating check in and arranging taxi pick up. Warren G taxi service was always on time and professional. We enjoyed our stay. Definitely would stay there again.»

«No water in the bathroom due to renovation no information about it. Terrible service»

«I had a wonderful stay. The property was clean, comfortable, and exactly as described in the listing. The area was peaceful and quiet, making it a very relaxing experience. Overall, this was a great experience, and I would definitely stay here again and recommend it to others looking for a comfortable and enjoyable place to stay.»

«Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east.»

«The door to the balcony was broken and the safe wasn't closing »

«Great location. Sad we only spent one night. Staff was excellent and very helpful.»

«Imaculate property, central to down town.»

«Great room and staff»

«Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!»