Hoteller i Elgin

«The photo shows this as a Hampton inn. It is no longer a Hampton. Still a nice hotel.»

«Very strong odor throughout the property all throughout different floors/hallways/room. It was a persistent odor that smelled like a mix of grease and pungent food smells. The room itself smelled weird as well almost like stale something, which made me question the cleanliness. The pool was under renovation, lots of areas of the property looked rundown. Walls cut with exposed pipes and the lobby restrooms both stated out of order. It felt more like a motel, thankfully I was not staying alone ...

«Hot tub wasn't working, I cut my foot on my bottom of the hot tub. The power went out for about 5-10 mins. You have to pay almost $20 a person for breakfast that wasn't worth it!! Very unhappy stay! »

«Upon entering the hotel, I was immediately impressed by the pleasant aroma and pristine condition of the property. The gentleman who assisted me with check-in demonstrated exceptional patience and kindness. I subsequently required a room and floor change, and he handled this request with remarkable accommodation and professionalism. Both rooms I occupied were impeccably clean and well-maintained. The second room, in particular, was excellent, with the sole exception of the bathtub drainage. ...

«Nice place »

«Desk in room was sticky and the room had not been dusted in days.»

«Yes»

«The check in staff was very helpful »

«When we arrived the room smelt like fresh paint like it had just been painted the day before. Our air conditioner leaked in the floor. They were prompt to clean it and fix it. »

«Clean rooms , nice staff»

«Curtains were strange— aside from sheers, only full shades available for privacy from the office building across the street »

«What a joke. Checked in and the smoke detector was beeping. Asked front desk to check. Had to ask again 4 hours later. Room was full of cobwebs. Asked the front desk to have the maid focus on removing the cobwebs when they cleaned. Cobwebs were still there when we got back to our room. The second day our room was not cleaned. Had to ask the front desk multiple times for fresh towels. »

«The staff was great! Very friendly and helpful, the room however had crumbs on the table when we got there and the floors looked like they weren’t vacuumed, there were crumbs too and trash in between the couch. Didn’t like that there was no room service.»

«This was just OK for us. WiFi isn’t great, we had to ask 3x for a remote, no microwave, no ice on our floor. Nothing crazy but inconvinent for sure. Would probably pick somewhere else next stay. »

«Very clean! The pool was great for the kids! Breakfast was excellent!»