Hoteller i Eau Claire

«My room was dirty bed still had old sheets not even made went to let them know right away guy came to room said he already refunded my money guy running the place said nothing he could about it but refund my money because the other hot tub room had a broken tub definitely no cares about anything I even ask if he could give me $10 off next stay he said no would not even buy me a pop so I could wait for them to clean the room he was mad like it was my falt his staff did not clean been here 20 ...

«We stayed for the night in n the way from Toronto to Wisconsin. It was spotless and the front desk staff were very helpful. We were traveling with a dog and they made it very easy for us. Breakfast was very good and the dining area was very clean. Highly recommend this hotel»

«Everyone on staff was helpful.»

«Friendly staff, clean rooms. Would recommend a stay. My only “complaint “ would be that the breakfast area closes at nine, not being an early riser 10 would be nice instead. Coffee was freely available in the lobby though.»

«Rooms need to be maintained better . There are patches and holes in walls . Wallpaper falling down … however the furniture was nice and was clean»

«Quiet and good location»

«Great customer service»

«Evening front desk attendant, Jon does an outstanding job. A real asset to this hotel.»

«Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel»

«Hotel was very ran down and dank smelling. Room service was unaccommodating. I fell in room bathroom and ask to file incidents report. Manger told desk clerk they don't do that. I would have to call sync ham directly. Which I will do. Please do not book here. People are here as if it a homeless shelter or transit hotel»

«No Microwave or Coffee in room! 😚»

«M»

«Upon checkin the front desk gal charged me $50 more than my Expedia reservation, when I asked why, she stated the room rates where $269 a night, I said don't you have to honor the Expedia rate, and at first she acted like no, then when I showed her the reservation, she then changed her tune and stated it was a $25 security deposit per night, that would go towards my $75 pet fee. Unbelievable. The washcloths and hand towels are hidden in a drawer that I couldn't see until we where getting ...

«Excellent fast and extremely friendly staff!»

«Room was clean but they were remodeling would been nice to know before our stay. And there was no elevator been nice to know that before booking »

«Surprised at how clean everything was, exceeded my expectations»

«The room was dated, carpet stained, beds very uncomfortable, old TV's. The beds were too firm for us & left my husband & I in pain the next day. Only got a few hours of sleep. The staff were very helpful in getting me a chair for the shower due to my disabilities. I didn't know the room didn't have a bathtub.»