Hoteller nær Drury Lane Theater

«Clean but far from the city which made traffic bad»

«Be aware, this property allows pets and places pets in with the general population. On the third night of a three-night stay, we returned to our room to find a barking dog next door. When we complained, the night manager said the offending guest had the right to stay there even with a barking dog. Although she eventually moved the dog to a different location, it took a lot of effort on our part to get her to act. If the hotel wants to accomodate pet owners, it should have a policy that pet ...

«Clean room»

«Hotel was pretty nice. Breakfast was good. Staff for us were nice. Pool area was clean not too crowded. My only issue. The mattress had No mattress cover, and we always check for bedbugs and it had a few stains on the side.»

«It’s clear.»

«I enjoyed my stay. Rooms were clean. The sheets hadn’t been changed as there was some small blood spots inside the sheet and some ash from someone smoking marijuana in the room. Overall, the stay was amazing. Would stay again. Only thing is cost of breakfast. I feel like complementary breakfast for the cost of the weekend is a must.»

«Hotel was clean and the staff was helpful. They upgraded the room to suite since our originally booked room was not available. But they charged me for parking even though Expedia app said that parking is free.»

«My only concern was from seeing reviews about ants in the room. It was true. Everything else was decent for the price.»

«Place smelled of smokers and mustiness. Shampoo dispenser empty. People at breakfast filling their water bottles out of pitcher intended for cups , directly contacting the pitcher while refilling plastic bottles! »

«Pool was ice cold, was not notified of the whirlpool being broken. Room furniture was uncomfortable. Location is not easy to get to, parking is not easily accessible. Breakfast wasn't bad for price. We will never stay here again.»

«The hotel itself was very nice, very good buffet, clean spacious suites however the elevator was broken and I was not informed until after check in. I was in town for the weekend and it was a huge hassle to find another hotel. I was informed that the elevator would be out of service for another month. I was not pleased with the communication as the clerks should have informed the guest prior to arrival»

«Everything was great. The price could have been a little lower though.»

«Our room was close to the elevator and it ran all night long.»

«No hot water on 7th floor room. Renovation issues? Told front desk»

«Happy»

«I was charged over $10.60 more for my stay for parking overnight on their lot. I thought that parking was included in my room rate that had been quoted. We went to get a drink during happy hour. There were no snacks at that time and no break on prices. We each had 1 drink and spent over $45 at the bar. Also, breakfast is not included in your room rate and the prices were a bit high for food. I spent over $23 for 2 cups of coffee and 1 muffin! Otherwise, our room was clean and the staff ...

«I really enjoyed my stay at the Westin Lombard. Everything was super clean, and the lobby was absolutely beautiful—bright, welcoming, and stylish. The location couldn’t be better, with tons of restaurants and shops just minutes away. Plus, being only about 40 minutes from Chicago made it easy to pop into the city without staying in the middle of the hustle. Great spot all around.»

«The hotel was clean, but they wouldn’t come clean your room every day after they ask you did you want them to come clean the room every day besides that it is nice big rooms I like that and very convenient convenient in the Oak Brook area. Everything is in Oakbrook that’s why I stayed over here and that’s a perfect location. Do not stay at O’Hare. Stay in Oak Brook if you come stay in Oak Brook area really nice.»