Hoteller nær Douglas Park

«The bath is clogged»

«Gross»

«VILE AND DISGUSTING!!!! genuinely the nastiest sess pool of an accommodation you could imagine. There were piss handprints on the walls, as well as dead roach smeared on wall. Doors did not lock well and room had mold on lampshades which is a health hazard. Immediately regretted booking upon seeing it and had to find another hotel. Unsafe area also. »

«Hotel clean, sports bar food and drinks good, breakfast good , hotel close to orange line to go downtown Chicago and hotel shuttle 24hr was amazing»

«The staff were great and the rooms were clean.»

«beautiful property and amazing breakfast but rude and unwelcoming staff. i was given incorrect information by a hotel staff and who i assume was the manager accusing me of lying and “no one told you that” she made me cry and never even apologized»

«i throughly enjoyed my stay! nice staff, convenient location and easy to navigate. only complaint is thin walls other wise great!»

«clean room and very nice staff»

«No hicieron el aseo de la habitación diario estuve 6 días. Y día de ellos no realizaron aseo. Sin tener respuesta del personal»

«Friendly staff, good location. Breakfast is available if you pay extra, not within the hotel but the restaurant adjacent to the property. Parking is not part of the stay, it is $30 per night. The fridge in one of the rooms I reserved wasn't working and we needed it for medicine but the front desk staff was helpful in providing alternate options.»

«Used the hot tub one time; as it drained I saw the uncleanliness of the last user.»

«Clean, affordable and close to the airport»

«Room was fine, elevator was down, lots of noise with airport, stadium, highway»

«It was ok»

«This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city ...

«The rooms were being fumigated when we showed up then the power went out do to bad weather and you’d think they would have a generator for situations like this nope didn’t care for any of the guest safety or security»

«Very much traffic noise all night. Terrible cigarette smoke smell in the rooms. Staff were not helpful. Sounds of loud speaking from other rooms and outside »