Hoteller i Dearborn

«Per Expedia I chose the option to pay at property. Upon arrival my friend whom I made the reservation for (with my card) was not allowed to check in or substitute his card for payment as we usually do. They insisted upon taking my driver's license and entering info from it (why?), charged my card for the room and also charged a "surcharge" in case of damage to maybe get refunded later. I have never experienced anything like this in all my travels, and did not agree to any of this. It was my ...

«Don’t do it»

«We didn't stay because the pool was closed becausw the health department closed it and that was the whole reason for the room. The guy said he wouldn't check me in and the money would be refunded. That has yet to happen. Would not recommend.»

«Very friendly interesting staff.»

«This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated.»

«Staff very helpful»

«The price for staying at this motel (214$ a night plus taxes and fees) was way more than it was worth. Bathroom way too small, shower curtain was stained and dirty. Online it says- down comforters - well the ones in our room didn’t have any down . Matresses were not comfortable-(looked over 20 years old) The sheets were too small for the beds, the walls were badly repainted - covering water damage in bathroom. The breakfast was very basic, nothing healthy to eat.Coffee was awful. The safe didn’t ...

«Clean room and helpful staff. Breakfast was delicious every day. Good distance from KCI.»

«Very friendly staff and great breakfast.»

«This place was so clean and the room was very spacious for six of us!»

«We typically have highly satisfactory experiences at the Holiday Inn Express properties. During this stay, we did not receive housekeeping services on Day 1 and Day 2 (I had to go to the front desk to obtain fresh towels after our return to the property). On the morning of Day 3, we ascertained that our room was omitted from the housekeeping list, so we asked the manager to notify housekeeping to clean our room. When we returned, we discovered that they had given us fresh towels but had done no ...

«It was the most phenomenal hotel. I stay there every time I come to Kansas City!!! fast and friendly service, very clean hotel, they make you feel like your family!!! the continental breakfast is phenomenal and delicious. The staff treats you like you’re one of the family.»

«Very dirty and water was not hot»

«I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!»

«No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out.»

«Room was great, breakfast was decent. Staff was wonderful. »

«Clean. Staff frienly. Over all great stay»