Hoteller nær Crystal Mall

«The Lights in the room was not working. Nobody came to fix it»

«First, the positives: great location, very clean, nicely appointed, and a generally friendly staff. Items needing improvement: room thermostat didn't function well. The room was always cold, no matter what it was set to. The bathroom fan didn't work at all. Even though staff came by quickly to "fix" it, the water pressure in the shower was very low, making hard to rinse your hair. The staff was overwhelmed and under-prepared for weekend breakfasts. The TV was buffering often, making it difficult ...

«everything was good.»

«I booked this hotel through expedia and did not realize they had a no cancellation within 24 hours which is fine however I was suppose to drive to vancouver the day of the reservation and the roads were closed due to a forest fire on Hiway 1 , the only alternative route was 5 more hours. I could not make it on time to get to my reservation and asked that they cancel it as the road was closed and there were more fires in the area. They flatly said sorry , you find a way to get here or you lose ...

«The hotel was great, very nice pool, the breakfast was amazing. There was however a couple of bugs in the room but other then that great!»

«Easy to locate, clean room with quick access to the metro station.»

«The staff is sooooo friendly and the beds are soooo comfortable. »

«The hotel needed some work on the outside. The inside had been refurbished for the upcoming Fifa games. The room was cozy and bright with the most comfortable bed my husband & I have ever slept in. The room was very clean, but modest. We also had a view of the Vancouver skyline from our 3rd floor window. Hondra, the manager, was very gracious and helpful upon our arrival and throughout our 4 day stay. She was very available, though not always onsite. We had privacy and quiet. The hotel is ...

«Even though the property is located on a major road, our room was very quiet. Exceptionally clean. All newly renovated and very comfortable. Our room was located on the second floor, which may be difficult for some guests because I’m not certain there is an elevator. Beautiful common area with flowers and places to sit and relax. Ample parking. Very friendly staff who offered us water and snacks upon our arrival. Wi-Fi was easily accessible. Although there are no restaurants on site, there is a ...

«Antique furniture in my room was a little bit dusty but pretty place. I love that they have the areas for each room in the fridge. Stuff was friendly.»

«Check in was easy. The front door and the room had a key code so there was no need for keys or key cards. There is a little shoe storage area when you walk in for your shoes. The property left us snacks and water for our room when we checked in, and even offered additional bottles of water the next day. There is a nice bathroom and a decent sized closet in the room we were in, with a large window and a balcony. These may not be available with the other rooms at the property I'm not sure, I ...

«Clean and easy parking»

«Fantastisk rom/leilighet. Rent og pent og nyoppusset. Tvilsomt område. »

«Always a pleasure to stay at Smithe House»

«Get hotel. Great service.»

«A small lovely hotel right downtown. Service is gracious, the best in town. Bacchus, the hotel restaurant, serves delicious food - one of the best hollandaise in Vancouver on their bennies. The hotel feels like a bit of a flash back in time: personal touches, genuinely warm welcomes, and room service rolled in on a cart with a white table cloth. No to go containers here.»